Comparison

My Singtel app vs Laundry Crew

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Singtel app

Manage your mobile services, pay bills, and shop for deals all in one place. Track data usage, subscribe to plans, and access exclusive rewards. Get support and updates conveniently.

Highlights
  • Monitor mobile data, talktime, and SMS usage
  • Securely pay and view bills
  • Shop for products, deals, and add-ons
  • Access exclusive monthly rewards
  • In-app messaging for support
  • Book appointments and request callbacks
Features
Read full description

My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere. Usage • Monitor your local mobile data usage, talktime and SMS • Check your recontract eligibility date • Keep track of your roaming data usage Bills • Pay your bills securely • View and download up to 6 months of your bills Shop • Shop the latest products and deals • Subscribe to a roaming plan that best suits your travel needs • Choose from a variety of add-ons for data, talktime, music, video and more • Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill Rewards • Enjoy free treats and exclusive deals monthly with Singtel Rewards Message Us • Chat with us in-app when you need help Inbox • Get updates on important system notices, promotions and rewards More • Find a Singtel Shop near you • Save time by booking a Singtel Shop appointment • Request a callback at your convenience • Nominate your mobile lines to enjoy Singtel Circle perks

About

Laundry Crew

Easily manage your laundry day with this app. Find nearby laundromats, check machine availability, and monitor your laundry in real-time. Make payments via QR code and receive status notifications.

Highlights
  • Find nearby laundromats
  • Check machine availability
  • Real-time laundry status
  • QR code payments
  • Machine reservation
  • Notifications
Features
Read full description

Enjoy a smarter laundry life that makes your laundry day fun. You can easily check and use the laundromat at a glance with the newly designed Laundry Crew app. [How to Use] ■ Home - Register your frequently visited stores and favorite machines, and check their status at a glance. - You can check the current status of the machines you have paid for. - View various notifications in one place. ■ Store List - Search for nearby stores by distance. - Find nearby stores at a glance through the map. - Bookmark your frequently visited stores to easily reserve machines. ■ Payment - Scan the QR code to make payments easily. (Currently supported in some countries, with plans to expand support to more countries.) ■ My Laundry - Check the status of the machines you have reserved and your laundry in real-time, and receive notifications. ■ My Page - Change settings such as notification preferences, and report any issues or inconveniences via email. [App Access Permissions] Laundry Crew requires the following access permissions to provide its services. Required Access Permissions - Device and App History: Data collection for service improvement Optional Access Permissions - Location: To find nearby stores - Camera: To scan QR codes for payment - Push Notifications: To notify you of machine status and laundry completion Laundry Crew supports the following 9 languages: Korean, English, French, Spanish, Chinese, Croatian, Indonesian, Vietnamese, Thai.

Screenshots

My Singtel app4 screens
Laundry Crew4 screens

Verdict

The call

The clearest difference is review sentiment: Laundry Crew at 83% against My Singtel app's 23%. Laundry Crew also leads on iOS requirement (13.0 vs 15.1). My Singtel app's advantage is rating (4.0 vs 1.0) and update cadence (every 3 weeks vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Singtel app holds the better App Store score, 4.0 against 1.0. That said, the two scores are not equally well evidenced: My Singtel app has 2.1K ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 23% of My Singtel app's written reviews are positive against 83% of Laundry Crew's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

My Singtel app ships an update every 3 weeks, Laundry Crew every 5 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
My Singtel app versus Laundry Crew: the parameters behind the verdict, then further details
ParameterMy Singtel appLaundry Crew
PriceFreeFree
Rating4.0 (2.1K ratings) — better1.0 (1 ratings)
Positive reviews22.9% of reviews83.3% of reviews — better
Number of ratings2.1K — better1
Update frequencyEvery 3 weeks — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.113.0 — better
Further details — not scored
Size81 MB74 MB
Age rating4+4+
DeveloperSingtel Idea Factory Pte LtdDonju Choi

Customer experience

My Singtel app

All ratings2,098 ratings
Positive75.3%
Neutral8.6%
Negative16.1%
Written reviews210 reviews
Positive22.9%
Neutral5.2%
Negative71.9%

Laundry Crew

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews6 reviews
Positive83.3%
Neutral0.0%
Negative16.7%

Bugs and requests

My Singtel app

Reported bugs

4 issues
  • Unable to pay bills or access account details
  • Forced updates causing login and functionality issues
  • Sync issues with fitness tracking features
  • Unreliable network connectivity

Requested features

4 requests
  • Allow all family members to manage account
  • Improve roaming plan management
  • Provide more transparent billing information
  • Enhance accessibility for disabled users

Laundry Crew

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Singtel app

No in-app purchases

None

Laundry Crew

No in-app purchases

Questions

Is My Singtel app free?
My Singtel app is free to download, with no in-app purchases.
Is Laundry Crew free?
Laundry Crew is free to download, with no in-app purchases.
Which has better reviews, My Singtel app or Laundry Crew?
My Singtel app is rated higher. My Singtel app averages 4.0 out of 5 from 2.1K ratings, while Laundry Crew averages 1.0 from 1 ratings.
Do My Singtel app or Laundry Crew have ads?
Neither My Singtel app nor Laundry Crew shows ads.
Which is updated more often, My Singtel app or Laundry Crew?
My Singtel app ships an update every 3 weeks, and Laundry Crew every 5 months. Most recently, My Singtel app was updated on November 6, 2026 and Laundry Crew on November 3, 2026.

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