Comparison

Wave Cloud Phone vs InnoCaption

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Wave Cloud Phone

This app allows you to make and receive calls using your Wave voice service number on your mobile device. It offers features like simultaneous ringing, conference calls, voicemail, and contact syncing. Calls made via Wi-Fi can help avoid roaming and cellular charges.

Highlights
  • Make and receive calls on mobile
  • Simultaneous ringing across devices
  • 3-way conference and call transfer
  • Voicemail alerts and retrieval
  • Contact synchronization
  • Wi-Fi calling to avoid charges
Features
Read full description

Stay connected while on the go. The Wave calling app extends the reach of your Wave voice services while using your favorite handheld device. Features included: • Make and Receive calls on your mobile phone or tablet using your Wave-provided number • Simultaneously rings across all devices including connected smart phones and tablets • Enjoy calling features such as 3 way conference and Call Transfer • Voicemail alerts and Message retrieval • Sync your contacts across multiple devices • Make Calls via Wi-Fi that avoid roaming and cellular call plan charges Wave Business customers can also add Presence, Chat, SMS and conferencing features to enable a more comprehensive communications solution. IMPORTANT, PLEASE READ: • You must be a Wave phone customer to use this app. Please call Wave to subscribe: Residential customers: 855-971-1252 Business customers: 844-910-8519 • Requires WiFi or 4G/5G access. Use of these services may incur additional charges. • THIS APP DOES NOT MAKE EMERGENCY 911 CALLS. It will automatically switch to your 4G/5G cellular network to complete a call to 911. About Wave: Wave is a leading provider of fiber internet, voice, and video services on the West Coast. For more information, visit gowave.com or wavebusiness.com. Copyright: 2022 ©WaveDivision Holdings, LLC

About

InnoCaption

This app provides free, real-time captions for phone calls, assisting individuals with hearing loss. It offers options for live stenographers or automated speech recognition, with features like text-to-speech shortcuts and transcript summaries for enhanced communication.

Highlights
  • Live call captioning (stenographer or ASR)
  • Text-to-speech calling with AI refine
  • Customizable TTS shortcuts
  • AI-powered transcript summaries
  • Save and view call transcripts
  • Captioning for incoming and outgoing calls
  • Spam call filter
Features
Read full description

If hearing loss makes understanding phone calls challenging, try the InnoCaption app for free, fast, and accurate real-time call captions. InnoCaption is available at no cost to eligible users in the United States through funding from the FCC’s Telecommunications Relay Services (TRS) Fund. **** New Update **** • Custom Word List – Add custom words like names and specialized terms to improve real-time caption accuracy • Picture-in-Picture – Keep captions visible in a floating window while using other apps or browsing the web during a call REAL-TIME CAPTIONS FOR EVERY CALL • Switch between live stenographers or Automated Speech Recognition (ASR) captions at any time during your call • Available at no cost to individuals with hearing loss in the United States • Caption your calls in multiple languages, including Spanish, Chinese, Filipino, and more • Make and caption 3-way calls SEAMLESS CALLING & PERSONALIZATION • Get captions for both incoming and outgoing calls • Keep your existing phone number with our patented One Number technology • Use InnoCaption like your regular phone dialer – no need to make calls through a 711 relay • Customize the InnoCaption app to fit your accessibility needs TEXT-TO-SPEECH CALLING FEATURES • Use AI Refine to turn short responses into complete sentences at the touch of a button • Customize prewritten TTS Shortcuts for fast and effortless replies during calls ACCESSIBLE TRANSCRIPTS & VOICEMAIL • Save and view transcripts of previous calls • Generate concise AI-powered summaries of call transcripts • Access and read fully captioned voicemail messages SMART CONTACT INTEGRATION • Easily sync contacts from your phone to the InnoCaption app • Continue using your personal cell number by combining our caller ID and call-forwarding features EMERGENCY CALLS & SPAM FILTER • Built-in spam call filter blocks high-risk calls and provides notices for potential spam calls • Make 911 emergency calls with captions* *911 service may be limited or unavailable in the event of network disruptions or degradation, service connection or internet failure, or other circumstances. For more information, visit www.innocaption.com/calling-911 Cellular data plan or Wi-Fi is required to use the service. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. For more information, visit us at https://www.innocaption.com For assistance, contact us at support@innocaption.com

Screenshots

Wave Cloud Phone4 screens
InnoCaption4 screens

Verdict

The call

The clearest difference is review sentiment: InnoCaption at 71% against Wave Cloud Phone's 15%. InnoCaption also leads on rating (4.7 vs 3.6) and update cadence (weekly vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

InnoCaption holds the better App Store score, 4.7 against 3.6. That said, the two scores are not equally well evidenced: InnoCaption has 12K ratings behind it against 43, so its average is the more settled of the two. Written reviews point the same way: 15% of Wave Cloud Phone's written reviews are positive against 71% of InnoCaption's.

UpkeepUpdate frequency

Wave Cloud Phone ships an update every 5 months, InnoCaption weekly. The most recent releases landed on October 4, 2026 and October 16, 2026 respectively.

Scorecard4 real differences · 6 level
Wave Cloud Phone versus InnoCaption: the parameters behind the verdict, then further details
ParameterWave Cloud PhoneInnoCaption
PriceFreeFree
Rating3.6 (43 ratings)4.7 (12K ratings) — better
Positive reviews15.4% of reviews71.5% of reviews — better
Number of ratings4312K — better
Update frequencyEvery 5 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod, Apple Watch — better
Requires iOS15.515.1 — better
Further details — not scored
Size256 MB95 MB
Age rating4+4+
DeveloperRCN Telecom Services, LLCMezmo Corporation

Customer experience

Wave Cloud Phone

All ratings43 ratings
Positive65.1%
Neutral4.7%
Negative30.2%
Written reviews13 reviews
Positive15.4%
Neutral7.7%
Negative76.9%

InnoCaption

All ratings12,267 ratings
Positive92.8%
Neutral4.2%
Negative3.0%
Written reviews340 reviews
Positive71.5%
Neutral5.9%
Negative22.6%

Bugs and requests

Wave Cloud Phone

Not enough reviews yet to summarise bugs or requests.

InnoCaption

Reported bugs

3 issues
  • Incoming calls not always received or displayed
  • App crashing or freezing during calls
  • Issues with call forwarding setup

Requested features

4 requests
  • Ability to caption in-person conversations
  • Integration with video calling apps
  • Improved transcription accuracy for names and numbers
  • Option to save call transcripts locally

In-app purchases

None

Wave Cloud Phone

No in-app purchases

None

InnoCaption

No in-app purchases

Questions

Is Wave Cloud Phone free?
Wave Cloud Phone is free to download, with no in-app purchases.
Is InnoCaption free?
InnoCaption is free to download, with no in-app purchases.
Which has better reviews, Wave Cloud Phone or InnoCaption?
InnoCaption is rated higher. Wave Cloud Phone averages 3.6 out of 5 from 43 ratings, while InnoCaption averages 4.7 from 12K ratings.
Do Wave Cloud Phone or InnoCaption have ads?
Neither Wave Cloud Phone nor InnoCaption shows ads.
Which is updated more often, Wave Cloud Phone or InnoCaption?
Wave Cloud Phone ships an update every 5 months, and InnoCaption weekly. Most recently, Wave Cloud Phone was updated on October 4, 2026 and InnoCaption on October 16, 2026.

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