PSE vs Wave Cloud Phone
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PSE
Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.
- Check account balance
- Make bill payments
- Report power outages
- Track outage restoration times
- Manage personal preferences
- Start, stop, or move service
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The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone
Wave Cloud Phone
This app allows you to make and receive calls using your Wave voice service number on your mobile device. It offers features like simultaneous ringing, conference calls, voicemail, and contact syncing. Calls made via Wi-Fi can help avoid roaming and cellular charges.
- Make and receive calls on mobile
- Simultaneous ringing across devices
- 3-way conference and call transfer
- Voicemail alerts and retrieval
- Contact synchronization
- Wi-Fi calling to avoid charges
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Stay connected while on the go. The Wave calling app extends the reach of your Wave voice services while using your favorite handheld device. Features included: • Make and Receive calls on your mobile phone or tablet using your Wave-provided number • Simultaneously rings across all devices including connected smart phones and tablets • Enjoy calling features such as 3 way conference and Call Transfer • Voicemail alerts and Message retrieval • Sync your contacts across multiple devices • Make Calls via Wi-Fi that avoid roaming and cellular call plan charges Wave Business customers can also add Presence, Chat, SMS and conferencing features to enable a more comprehensive communications solution. IMPORTANT, PLEASE READ: • You must be a Wave phone customer to use this app. Please call Wave to subscribe: Residential customers: 855-971-1252 Business customers: 844-910-8519 • Requires WiFi or 4G/5G access. Use of these services may incur additional charges. • THIS APP DOES NOT MAKE EMERGENCY 911 CALLS. It will automatically switch to your 4G/5G cellular network to complete a call to 911. About Wave: Wave is a leading provider of fiber internet, voice, and video services on the West Coast. For more information, visit gowave.com or wavebusiness.com. Copyright: 2022 ©WaveDivision Holdings, LLC
Screenshots
Verdict
The clearest difference is rating: PSE at 3.9 against Wave Cloud Phone's 3.6. Wave Cloud Phone's advantage is ratings volume (43 vs 14). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PSE holds the better App Store score, 3.9 against 3.6. Both are backed by a comparable volume of ratings — 14 and 43 respectively. Written reviews complicate that: 14% of PSE's written reviews are positive against 15% of Wave Cloud Phone's, so the app with the better star average is not the one people write more warmly about.
PSE ships an update every 3 months, Wave Cloud Phone every 5 months. The most recent releases landed on October 14, 2026 and October 4, 2026 respectively.
| Parameter | PSE | Wave Cloud Phone |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (14 ratings) — better | 3.6 (43 ratings) |
| Positive reviews | 13.9% of reviews | 15.4% of reviews — better |
| Number of ratings | 14 | 43 — better |
| Update frequency | Every 3 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 229 MB | 256 MB |
| Age rating | 4+ | 4+ |
| Developer | Puget Sound Energy | RCN Telecom Services, LLC |
Customer experience
PSE
Wave Cloud Phone
Bugs and requests
PSE
Reported bugs
3 issues- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly
Requested features
3 requests- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs
Wave Cloud Phone
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PSE
No in-app purchases
Wave Cloud Phone
No in-app purchases
