Comparison

Securus Mobile vs iCaregiver

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Securus Mobile

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

Highlights
  • Video calling
  • Digital messaging
  • Photo/video/eCard sharing
  • Prepaid calling
  • Account management
  • Fund incarcerated accounts
Features
Read full description

From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.

About

iCaregiver

Connect families with vetted caregivers through a streamlined app. Agencies can manage their caregiver pool, automate matching based on family preferences, and communicate efficiently. Families can browse profiles and find suitable care providers.

Highlights
  • Automated caregiver matching
  • Vetted and screened caregivers
  • Agency dashboard with custom branding
  • Instant messaging for hiring
  • Family browsing of agency profiles
  • Service request management
Features
Read full description

iCaregiver is an innovative way that provides families access to quality caregivers already vetted and screened by their DDD (Division of Developmental Disabilities), Medicaid, or home care agency, right on our app! iCaregiver brings a simple solution for agencies to track and automatically match your caregivers with your existing families, using your customized dashboard with your agency logo. iCaregiver will notify your agency representative of families that have been matched to your caregiver depending on the family preferences selected in the app. If they did not match with a caregiver your agency can customize and hire specifically for the family with a quick instant message to your rep listing the ideal caregiver specifications! DDD, Medicaid, or home care agency caregivers have passed in-depth screening, license verification, background checks and receive ongoing training through their existing agencies, and is always free for families to browse your caregiver profiles! We are committed to simplifying the caregiving matching process. Having families browse their current agency profiles, eliminates unnecessary emails, phone calls, and delayed response times to staffing. - Easily keep track of your available providers! - Time saver! Automatically matches your family with a caregiver and instantly receive messages with their selections! - Families can browse your agency profiles right on our app! - Manage your service requests all in one spot! - Upload your logo to look like your personal agency app! - Private agency code provided so only your caregivers can be seen by your families. - Easily upload all of your caregivers at once! Ask us how! - Take advantage of our one-month free trial! Convenient monthly subscription plans are available thereafter.

Screenshots

Securus Mobile4 screens
iCaregiver4 screens

Verdict

The call

The clearest difference is in-app purchases: Securus Mobile at none against iCaregiver's 6. Securus Mobile also leads on ratings volume (50K vs 4) and chart position (#44 vs unranked). iCaregiver's advantage is rating (5.0 vs 4.6) and update cadence (every 9 days vs every 5 weeks). On price, ads, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. iCaregiver sells 6 in-app purchases, starting at $29.99 per month. Securus Mobile asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

iCaregiver holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 4, so its average is the more settled of the two.

UpkeepUpdate frequency

Securus Mobile ships an update every 5 weeks, iCaregiver every 9 days. The most recent releases landed on October 19, 2026 and October 6, 2026 respectively.

Scorecard6 real differences · 5 level
Securus Mobile versus iCaregiver: the parameters behind the verdict, then further details
ParameterSecurus MobileiCaregiver
PriceFreeFree
Rating4.6 (50K ratings)5.0 (4 ratings) — better
Positive reviews13.1% of reviews—
Number of ratings50K — better4
Update frequencyEvery 5 weeksEvery 9 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#44 — better—
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.613.2 — better
Further details — not scored
Size101 MB41 MB
Age rating17+4+
DeveloperSECURUS TECHNOLOGIES LLCFacilitate Healthcare LLC

Customer experience

Securus Mobile

All ratings49,731 ratings
Positive89.2%
Neutral3.3%
Negative7.5%
Written reviews831 reviews
Positive13.1%
Neutral9.4%
Negative77.5%

iCaregiver

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Securus Mobile

Reported bugs

4 issues
  • Login issues and account problems
  • Scheduled video visits not working
  • Messages and photos not being delivered
  • Frequent app crashes and technical difficulties

Requested features

5 requests
  • Improve video call quality and reliability
  • Provide better customer support and communication
  • Reduce fees and make service more affordable
  • Add notification features for messages
  • Improve app stability and reduce bugs

iCaregiver

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Securus Mobile

No in-app purchases

6 purchases

iCaregiver

Subscriptions3
  • iCaregiver1 Month trial$29.991 Month
  • iCaregiver1 Month trial$49.991 Month
  • iCaregiver1 Month trial$59.991 Month
One-time3
  • Basic Plan$49.99
  • Standard Plan$99.99
  • Premium Plan$149.99

Questions

Is Securus Mobile free?
Securus Mobile is free to download, with no in-app purchases.
Is iCaregiver free?
iCaregiver is free to download, with in-app purchases available.
Which has better reviews, Securus Mobile or iCaregiver?
iCaregiver is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while iCaregiver averages 5.0 from 4 ratings.
Do Securus Mobile or iCaregiver have ads?
Neither Securus Mobile nor iCaregiver shows ads.
Which is updated more often, Securus Mobile or iCaregiver?
Securus Mobile ships an update every 5 weeks, and iCaregiver every 9 days. Most recently, Securus Mobile was updated on October 19, 2026 and iCaregiver on October 6, 2026.

Other comparisons