Securus Mobile vs RMHFW
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Securus Mobile
Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.
- Video calling
- Digital messaging
- Photo/video/eCard sharing
- Prepaid calling
- Account management
- Fund incarcerated accounts
Read full descriptionHide full description
From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.
RMHFW
This platform provides a supportive online community for families associated with RMH Fort Worth. It offers resources, information, and a space to connect with other families and house staff. Users can manage stay details, reserve amenities, and access health information.
- Manage stay details
- Reserve house amenities
- View house activities and meals
- Request items
- Connect with other families
- Access health and wellness info
Read full descriptionHide full description
Welcome to RMH Fort Worth, a home where families can find comfort, encouragement, and support. This is a platform designed for families of RMH Fort Worth before, during, and after your stay. You can learn, connect and grow by accessing house resources and information, sharing stories, and connecting with other families. Top app features include: · View and manage details of your stay in one place · Reserve access to house amenities · Learn about house activities and meals · Request items from anywhere · Connect with other families facing similar situations · Access to health and wellness information Main Benefits for our Families: · Feel the support from other families · Easily communicate with our house staff · Stay connected to the house once you return home Learn. Connect. Grow. Powered by Support Community
Screenshots
Verdict
The clearest difference is rating: Securus Mobile at 4.6 against RMHFW's 1.0. Securus Mobile also leads on ratings volume (50K vs 1) and chart position (#37 vs unranked). RMHFW's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Securus Mobile holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 1, so its average is the more settled of the two.
Securus Mobile ships an update every 5 weeks, RMHFW monthly. The most recent releases landed on October 15, 2026 and October 9, 2026 respectively.
| Parameter | Securus Mobile | RMHFW |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (50K ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 13.0% of reviews | — |
| Number of ratings | 50K — better | 1 |
| Update frequency | Every 5 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #37 — better | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 101 MB | 59 MB |
| Age rating | 17+ | 12+ |
| Developer | SECURUS TECHNOLOGIES LLC | Support Community, Inc. |
Customer experience
Securus Mobile
RMHFW
Bugs and requests
Securus Mobile
Reported bugs
4 issues- Login issues and account problems
- Scheduled video visits not working
- Messages and photos not being delivered
- Frequent app crashes and technical difficulties
Requested features
5 requests- Improve video call quality and reliability
- Provide better customer support and communication
- Reduce fees and make service more affordable
- Add notification features for messages
- Improve app stability and reduce bugs
RMHFW
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Securus Mobile
No in-app purchases
RMHFW
No in-app purchases
