Comparison

Take Control Console vs GoToAssist Remote Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Take Control Console

This platform offers real-time remote access and support for Windows and Mac devices. It enables efficient remote management and monitoring, allowing for cost-effective business interventions. Access your desktop from any smartphone or tablet, chat with users, and check system information.

Highlights
  • Real-time remote access
  • Remote management and monitoring
  • Cross-platform support (Windows/Mac)
  • Chat with remote users
  • View remote system information
Features
Read full description

The best remote support is not the one you’re thinking. Try a real-time platform able to deliver much more than just remote access & support: MSP Anywhere also provides easy and efficient remote management and monitoring, allowing a cost-saving complete intervention over your business. Taking advantage of the industry’s fastest protocol, access your Windows® OS or Mac OS® devices from any smartphone or tablet. Like thousands of other users worldwide, enjoy this app to: •Easily provide Support to any Windows® OS or Mac OS®; •Access any machine desktop as if you’re in front of it; •Chat with the remote user; •Check the remote system info; •And much, much more…

About

GoToAssist Remote Support

Provide instant remote support to desktops and mobile devices directly from your iPhone or iPad. This app enables seamless screen sharing, remote control, and unattended access, ensuring you can assist customers anytime, anywhere.

Highlights
  • Live remote support
  • Screen sharing
  • Remote control
  • Unattended access
  • Touch and gesture controls
  • Secure encryption
Read full description

GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help. Features: • Unlimited live support that works seamlessly behind existing firewalls • Screen sharing and remote control of supported devices • Unattended machine access • Intuitive touch and gesture controls • Pinch to zoom • Full keyboard functionality, including special keys (Alt, Ctrl, etc.) • 128-bit AES encryption and end-to-end user authentication • Connects over 3G/4G and Wi-Fi • Free 24/7 support Get started quickly: 1) Download and install the GoToAssist app on your iPhone or iPad. 2) Log in with your GoToAssist account. 3) Tap to create a support session and then send your user an invitation to connect.

Screenshots

Take Control Console4 screens
GoToAssist Remote Support4 screens

Verdict

The call

The clearest difference is monetization model: Take Control Console at free against GoToAssist Remote Support's freemium. Take Control Console also leads on review sentiment (23% vs 4%). GoToAssist Remote Support's advantage is iOS requirement (12.0 vs 15.0). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 1.7 for Take Control Console against 1.7 for GoToAssist Remote Support. Both are backed by a comparable volume of ratings — 11 and 26 respectively. Written reviews are what separate them: 23% of Take Control Console's written reviews are positive against 4% of GoToAssist Remote Support's.

UpkeepUpdate frequency

Take Control Console ships an update every 3 months, GoToAssist Remote Support every 2 months. The most recent releases landed on October 7, 2026 and October 17, 2026 respectively.

Scorecard3 real differences · 7 level
Take Control Console versus GoToAssist Remote Support: the parameters behind the verdict, then further details
ParameterTake Control ConsoleGoToAssist Remote Support
PriceFreeFree
Rating1.7 (11 ratings)1.7 (26 ratings)
Positive reviews23.1% of reviews — better4.3% of reviews
Number of ratings1126 — better
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.012.0 — better
Further details — not scored
Size25 MB32 MB
Age rating4+4+
DeveloperN-able Technologies Inc.GoTo Group, Inc.

Customer experience

Take Control Console

All ratings11 ratings
Positive18.2%
Neutral0.0%
Negative81.8%
Written reviews13 reviews
Positive23.1%
Neutral15.4%
Negative61.5%

GoToAssist Remote Support

All ratings26 ratings
Positive11.5%
Neutral3.8%
Negative84.6%
Written reviews47 reviews
Positive4.3%
Neutral17.0%
Negative78.7%

In-app purchases

None

Take Control Console

No in-app purchases

None

GoToAssist Remote Support

No in-app purchases

Questions

Is Take Control Console free?
Take Control Console is free to download, with no in-app purchases.
Is GoToAssist Remote Support free?
GoToAssist Remote Support is free to download, with no in-app purchases.
Which has better reviews, Take Control Console or GoToAssist Remote Support?
Take Control Console and GoToAssist Remote Support are both rated 1.7 out of 5 on the App Store, from 11 and 26 ratings respectively.
Do Take Control Console or GoToAssist Remote Support have ads?
Neither Take Control Console nor GoToAssist Remote Support shows ads.
Which is updated more often, Take Control Console or GoToAssist Remote Support?
Take Control Console ships an update every 3 months, and GoToAssist Remote Support every 2 months. Most recently, Take Control Console was updated on October 7, 2026 and GoToAssist Remote Support on October 17, 2026.

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