MyJanney vs Citizens Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyJanney
Access your financial information on the go. View account balances, securities, recent activity, and order status. Optimized for mobile devices.
- View aggregated account listings
- Check account balances
- See securities held in accounts
- Review recent activity
- Check open order status
- Optimized for mobile screens
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Stay connected to your financial life with MyJanney Mobile. The digital extension of your relationship with your trusted Janney Financial Advisor. With powerful goal-setting and financial planning tools in the palm of your hand, you can monitor your portfolio, track account activity, performance, and connect outside accounts to view your complete financial picture in one place. Whether you're reviewing progress toward your goals or accessing comprehensive wealth management insights, MyJanney Mobile puts the tools and information you need at your fingertips so you can Plan for More™.
Citizens Access
Manage your finances conveniently from your mobile device. Access your CD and Savings accounts 24/7, view statements and transaction history, and easily transfer funds in and out.
- 24/7 secure account access
- View account summary
- Access statements
- View transaction history
- Transfer money
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Ready to manage your money – anytime, anywhere – from the convenience of your mobile device! Access Benefits: - 24/7 secure access to your CD and Savings accounts - View account summary and statements - Easily access transaction history - Transfer money in and out of your account DISCLOSURES: © 2026 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. (NMLS ID# 433960) Member FDIC Equal Housing Lender
Screenshots
Verdict
The clearest difference is rating: Citizens Access at 4.9 against MyJanney's 4.1. Citizens Access also leads on update cadence (fortnightly vs every 6 months) and ratings volume (12K vs 7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Citizens Access holds the better App Store score, 4.9 against 4.1. That said, the two scores are not equally well evidenced: Citizens Access has 12K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 22% of MyJanney's written reviews are positive against 34% of Citizens Access's.
MyJanney ships an update every 6 months, Citizens Access fortnightly. The most recent releases landed on October 24, 2026 and October 31, 2026 respectively.
| Parameter | MyJanney | Citizens Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (7 ratings) | 4.9 (12K ratings) — better |
| Positive reviews | 21.7% of reviews | 34.3% of reviews — better |
| Number of ratings | 7 | 12K — better |
| Update frequency | Every 6 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 15.0 — better |
| Further details — not scored | ||
| Size | 56 MB | 73 MB |
| Age rating | 4+ | 4+ |
| Developer | Janney Montgomery Scott | Citizens Bank, N.A. |
Customer experience
MyJanney
Citizens Access
Bugs and requests
MyJanney
Not enough reviews yet to summarise bugs or requests.
Citizens Access
Reported bugs
3 issues- Login screen gets stuck on verification code
- Face ID/Touch ID not working consistently
- Deposits not showing up in account for days
Requested features
4 requests- Mobile check deposit
- Ability to open new accounts in-app
- Improved login experience with Face ID/Touch ID
- More detailed transaction history
In-app purchases
MyJanney
No in-app purchases
Citizens Access
No in-app purchases
Questions
Is MyJanney free?
Is Citizens Access free?
Which has better reviews, MyJanney or Citizens Access?
Do MyJanney or Citizens Access have ads?
Which is updated more often, MyJanney or Citizens Access?
Other comparisons
