Comparison

Latch App vs SmartRent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Latch App

This app provides keyless entry for modern buildings, allowing users to unlock doors via a Doorcode or the app. It enables instant access for guests and services, and logs all entry activity.

Highlights
  • Keyless building access
  • Unlock with Doorcode or app
  • Grant temporary access
  • Automated access for services
  • Activity logging
Features
Read full description

Latch is the first smart access system that eliminates keys and automates access for everything that needs to happen at a modern building. Open your door with a Doorcode or an app, instantly provide access to all of your favorite people and services through smart Doorcodes, and record everything that happens while you’re away. Use of the app requires Latch hardware to be installed at your building. To learn more about our products visit www.latch.com. Privacy Policy: https://www.latch.com/privacy-policy Support Email: support@latch.com

About

SmartRent

Control your home remotely with this app. Manage door locks, thermostats, and create custom schedules for energy savings. Grant temporary access codes and automate routines for ultimate convenience.

Highlights
  • Remote lock/unlock and thermostat control
  • Custom thermostat schedules
  • Time-bound access codes
  • Home automation routines
  • Voice command integration
  • Leak alerts
  • Activity logs
Features
Currently charting
Read full description

Welcome to SmartRent! The SmartRent App, designed with your experience in mind, puts comfort, control, and convenience in the palm of your hand. With custom controls, settings and more, it makes “there’s no place like home” ring even truer. You’ll love the ability to: - Lock and unlock your door or adjust your thermostat from anywhere - Create custom schedules for your thermostat to save money and energy - Grant unique, time-bound access codes to family, friends, and service providers - Set up automations to simplify daily routines - Issue voice commands with Amazon Alexa and Google Assistant - Be alerted immediately of possible leaks in your home - Review your lock activity to see when guests or maintenance visited - Link your Ring account for one less app to manage - And more! Download the SmartRent App and start customizing your smart home! SmartRent - Opening Doors To A Smarter World

Screenshots

Latch App4 screens
SmartRent4 screens

Verdict

The call

The clearest difference is chart position: SmartRent at #198 against Latch App's unranked. Latch App's advantage is iOS requirement (13.0 vs 15.0). On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Latch App against 4.7 for SmartRent. Both are backed by a comparable volume of ratings — 155K and 123K respectively. Written reviews are what separate them: 17% of Latch App's written reviews are positive against 15% of SmartRent's.

UpkeepUpdate frequency

Latch App ships an update every 2 months, SmartRent monthly. Both last shipped on November 3, 2026.

Scorecard2 real differences · 9 level
Latch App versus SmartRent: the parameters behind the verdict, then further details
ParameterLatch AppSmartRent
PriceFreeFree
Rating4.7 (155K ratings) — better4.7 (123K ratings)
Positive reviews17.3% of reviews — better14.9% of reviews
Number of ratings155K — better123K
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#198 — better
DevicesiPhone, iPod, Apple WatchiPhone, iPad, iPod, Apple Watch — better
Requires iOS13.0 — better15.0
Further details — not scored
Size141 MB124 MB
Age rating4+4+
DeveloperLatchable, Inc.Smartrent.com, LLC

Customer experience

Latch App

All ratings154,840 ratings
Positive91.8%
Neutral1.9%
Negative6.3%
Written reviews433 reviews
Positive17.3%
Neutral12.2%
Negative70.4%

SmartRent

All ratings121,350 ratings
Positive91.5%
Neutral2.2%
Negative6.4%
Written reviews503 reviews
Positive14.9%
Neutral10.9%
Negative74.2%

User reviews

Latch App

From 155K App Store ratings

What we love

  • 🚀 Convenient remote unlocking
  • 🔒 Secure access control
  • 👍 Ability to share access

Room to improve

  • 🐛 Unreliable connectivity
  • ⏱️ Slow unlock times
  • 🔋 Rapid battery drain
  • 🤯 Frustrating user experience

SmartRent

From 123K App Store ratings

What we love

  • 🚀 Convenient door lock control
  • 👍 Good customer service

Room to improve

  • 🐛 Thermostat issues (inaccurate readings, random on/off)
  • 🐛 Unreliable door lock status
  • 🐛 Frequent app crashes and disconnections
  • ⚠️ Forced installation by apartment complex
  • ⏱️ Slow app response times

Bugs and requests

Latch App

Reported bugs

3 issues
  • Frequent app crashes
  • Inconsistent door recognition
  • Session timeouts causing lockouts

Requested features

4 requests
  • Apple Wallet integration
  • Customizable access permissions
  • Improved widget functionality
  • Offline mode for emergencies

SmartRent

Reported bugs

3 issues
  • Thermostat not syncing with app
  • Door lock showing wrong status
  • App logging users out randomly

Requested features

3 requests
  • Integration with Apple Watch and HomeKit
  • Ability to set custom lock codes
  • Improved automation and scheduling options

In-app purchases

None

Latch App

No in-app purchases

None

SmartRent

No in-app purchases

Questions

Is Latch App free?
Latch App is free to download, with no in-app purchases.
Is SmartRent free?
SmartRent is free to download, with no in-app purchases.
Which has better reviews, Latch App or SmartRent?
Latch App is rated higher. Latch App averages 4.7 out of 5 from 155K ratings, while SmartRent averages 4.7 from 123K ratings.
Do Latch App or SmartRent have ads?
Neither Latch App nor SmartRent shows ads.
Which is updated more often, Latch App or SmartRent?
Latch App ships an update every 2 months, and SmartRent monthly. Most recently, Latch App was updated on November 3, 2026 and SmartRent on November 3, 2026.

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