Comparison

UC vs Mitel Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UC

This business messaging app allows users to chat and make calls with their company's identity. It integrates with a service platform to extend business communication to mobile devices, offering directory search and call history.

Highlights
  • Business chat conversations
  • Make calls with business identity
  • Search corporate directories
  • Manage call settings
  • View call history
  • One-tap dial into My Room
Read full description

UC-One Connect is a business messaging app that enables users to have business chat conversations and make calls using the native dialer with their business identity. Users can also search corporate directories, manage basic call settings, view call history, and one-tap dial into My Room. Operator and system neutral, UC-One Connect is completely integrated with the BroadWorks® service delivery platform, turning the business user’s personal mobile into an extension of their business communication identity. ********************************************* Note: UC-One Connect will only work when provisioned by your service provider. Please contact your service provider for details. *********************************************

About

Mitel Connect

This app extends your desk phone functionality to your mobile device. Access contacts, join meetings, and manage calls and voicemails with a new, intuitive interface. It ensures your business caller ID is used, keeping your personal number private.

Highlights
  • Mobile desk phone functionality
  • Access enterprise contacts
  • One-click conference joining
  • Call and voicemail management
  • Business caller ID
  • New dashboard for work day management
  • Seamless WiFi/cellular handover
Read full description

Bring your desk phone with you wherever you go with the Mitel Connect mobile app. Easily access your enterprise contacts, join conferences with one click, and manage your calls and voicemails - all powered by our new user-friendly design. Key benefits: - New dashboard to manage your work day - Contact your colleagues without using carrier minutes - View upcoming events and join meetings in one click - No more giving out your personal number - your business caller ID is used when placing calls - Reach coworkers quickly via favorites or extensions - Visually manage your voicemails - Manage your missed calls and view recent activities from your dashboard - Handover between WiFi and cellular and never lose a call - And more! For more information go to: https://oneview.mitel.com/s/article/Mitel-Connect-for-iOS Note: This app is for Mitel Connect, Mitel 14.2 and Mitel Sky customers only. Warning: VoIP over 3G/4G/LTE networks Miltel is not liable for any charges, fees or liability imposed by your mobile carrier for the use of this service. Voice quality is subject to Wi-Fi or 3G/4G/LTE signal quality and available bandwidth. IMPORTANT • This application requires connectivity to a Mitel Connect Mobility Router and will not operate without this component. Please contact your business ‘IT department if you are unsure if your company has deployed the Mitel Connect Mobility solution. • This application is intended only for enterprise calling. As such, emergency calls (e.g. 911) will be routed over the cellular radio when available and not over WiFi. •By downloading and using this application you hereby agree to the terms in the accompanying End User License Agreement (EULA).

Screenshots

UC4 screens
Mitel Connect4 screens

Verdict

The call

The clearest difference is rating: Mitel Connect at 4.5 against UC's 3.6. Mitel Connect also leads on ratings volume (4.8K vs 8) and review sentiment (23% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mitel Connect holds the better App Store score, 4.5 against 3.6. That said, the two scores are not equally well evidenced: Mitel Connect has 4.8K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 0% of UC's written reviews are positive against 23% of Mitel Connect's.

UpkeepUpdate frequency

UC ships an update every 6 weeks, Mitel Connect every 2 months. The most recent releases landed on October 3, 2026 and October 17, 2026 respectively.

Scorecard3 real differences · 7 level
UC versus Mitel Connect: the parameters behind the verdict, then further details
ParameterUCMitel Connect
PriceFreeFree
Rating3.6 (8 ratings)4.5 (4.8K ratings) — better
Positive reviews0.0% of reviews23.2% of reviews — better
Number of ratings84.8K — better
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS12.112.0 — better
Further details — not scored
Size71 MB66 MB
Age rating4+4+
DeveloperBroadSoftMitel Networks Corporation

Customer experience

UC

All ratings8 ratings
Positive62.5%
Neutral0.0%
Negative37.5%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Mitel Connect

All ratings4,834 ratings
Positive89.0%
Neutral7.2%
Negative3.8%
Written reviews95 reviews
Positive23.2%
Neutral7.4%
Negative69.5%

Bugs and requests

UC

Not enough reviews yet to summarise bugs or requests.

Mitel Connect

Reported bugs

4 issues
  • App crashes on launch
  • Calls not ringing through app
  • Frequent disconnects
  • Compatibility issues with newer iOS versions

Requested features

3 requests
  • Improve background functionality
  • Add IM and video conferencing
  • Better integration with iOS features

In-app purchases

None

UC

No in-app purchases

None

Mitel Connect

No in-app purchases

Questions

Is UC free?
UC is free to download, with no in-app purchases.
Is Mitel Connect free?
Mitel Connect is free to download, with no in-app purchases.
Which has better reviews, UC or Mitel Connect?
Mitel Connect is rated higher. UC averages 3.6 out of 5 from 8 ratings, while Mitel Connect averages 4.5 from 4.8K ratings.
Do UC or Mitel Connect have ads?
Neither UC nor Mitel Connect shows ads.
Which is updated more often, UC or Mitel Connect?
UC ships an update every 6 weeks, and Mitel Connect every 2 months. Most recently, UC was updated on October 3, 2026 and Mitel Connect on October 17, 2026.

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