Endpoint Central vs BMC Helix Track

Endpoint Central's mobile app empowers IT admins to securely manage, monitor, and control endpoints anytime, anywhere! About Endpoint Central ManageEngine Endpoint Central is a unified endpoint management and security platform trusted by 100,000+ organizations worldwide. Acclaimed by Gartner®, Forrester, and IDC, it helps modern enterprises simplify endpoint management while maintaining strong compliance and security posture. Endpoint Central mobile app extends the power of the Central console to your fingertips, enabling real-time visibility, faster remediation, and secure control over your IT environment—even when you’re away from your desk. Key Features: Scope of Management: Centrally onboard, approve, and manage computers across domains and remote offices with real-time visibility into agent installation and connectivity status. Patch Management: Deploy, approve, and monitor patches for OS and third-party applications in real time. Asset Management: Gain instant visibility into hardware inventory, software usage, licenses, and warranty details. Remote Control: Securely access devices to troubleshoot, reboot, lock, wipe, or transfer files remotely. System Health Monitoring: Track live alerts, endpoint health, compliance status, and performance metrics at a glance. Dark Theme: Reduce eye strain with an optimized dark mode designed for extended monitoring sessions. Awards and Recognition: Recognized as a Leader in the IDC ProductScape: Worldwide Unified Endpoint Management Software 2025 vendor assessment. Recognized as Best Unified Endpoint Management at the 9th Cyber & Data Security Summit. Received Voice of the Customer recognition in Gartner Peer Insights for UEM in the year 2024 Recognized as a Leader in the ISG Provider Lens™ – Future of Work (Workplace) – UEM for SMBs in the year 2023

Track-It! is a customizable, web-based application with an easy-to-use interface that suits the service needs of many departments. The workflow software reduces operational expenses, and the graphical reports display the data you require to meet your business needs. Track-It! assists the help desk personnel in providing quality service to their internal and external customers. This mobile application provides helpdesk technicians access to Track-It! to review assigned requests, submit requests, and update requests. This also enables technicians to search through the knowledge base to find out solutions for issues being reported.