Endpoint Central vs SolarWinds Customer Success
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Endpoint Central
This app allows IT administrators to securely manage, monitor, and control endpoints remotely. It provides real-time visibility into system health, patch deployment, and asset inventory, enabling faster remediation and secure control of IT environments from anywhere.
- Centrally manage computers across domains
- Deploy and monitor patches for OS and applications
- View hardware inventory, software licenses, and warranty details
- Securely access devices for troubleshooting and file transfer
- Monitor system health, compliance, and performance
- Dark theme for reduced eye strain
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Endpoint Central's mobile app empowers IT admins to securely manage, monitor, and control endpoints anytime, anywhere! About Endpoint Central ManageEngine Endpoint Central is a unified endpoint management and security platform trusted by 100,000+ organizations worldwide. Acclaimed by Gartner®, Forrester, and IDC, it helps modern enterprises simplify endpoint management while maintaining strong compliance and security posture. Endpoint Central mobile app extends the power of the Central console to your fingertips, enabling real-time visibility, faster remediation, and secure control over your IT environment—even when you’re away from your desk. Key Features: Scope of Management: Centrally onboard, approve, and manage computers across domains and remote offices with real-time visibility into agent installation and connectivity status. Patch Management: Deploy, approve, and monitor patches for OS and third-party applications in real time. Asset Management: Gain instant visibility into hardware inventory, software usage, licenses, and warranty details. Remote Control: Securely access devices to troubleshoot, reboot, lock, wipe, or transfer files remotely. System Health Monitoring: Track live alerts, endpoint health, compliance status, and performance metrics at a glance. Dark Theme: Reduce eye strain with an optimized dark mode designed for extended monitoring sessions. Awards and Recognition: Recognized as a Leader in the IDC ProductScape: Worldwide Unified Endpoint Management Software 2025 vendor assessment. Recognized as Best Unified Endpoint Management at the 9th Cyber & Data Security Summit. Received Voice of the Customer recognition in Gartner Peer Insights for UEM in the year 2024 Recognized as a Leader in the ISG Provider Lens™ – Future of Work (Workplace) – UEM for SMBs in the year 2023
SolarWinds Customer Success
Access your SolarWinds account information and product tools on the go. Receive real-time notifications, view product details like license keys and documentation, and manage support cases.
- Real-time notifications
- Product information access
- Support case management
- Account information viewing
- Switch between account profiles
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Need help on the go? SolarWinds® Customer Success mobile application is an extension of Solarwinds Customer Portal that gives you quick access to account information and product tools. - Get notified faster with real-time notifications - Access product-specific information including license details, activation keys, release notes, and technical documentation - Create and view support case details, including the status of your reported cases - View basic account information such as linked accounts and switch between account profiles Note: It is required that you have a SolarWinds Customer Portal log in to access the Customer Success mobile app. Some features and functionality are limited within the mobile app and will still require that you access the Customer Portal directly. These features and functionality are not limited to but may include things such as Account Administration, License Renewal, Software Downloads, and Upgrades and License Additions for example.
Screenshots
Verdict
The clearest difference is ratings volume: Endpoint Central at 411 against SolarWinds Customer Success's 2. SolarWinds Customer Success's advantage is rating (5.0 vs 4.7) and iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SolarWinds Customer Success holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Endpoint Central has 411 ratings behind it against 2, so its average is the more settled of the two.
| Parameter | Endpoint Central | SolarWinds Customer Success |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (411 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 47.1% of reviews | — |
| Number of ratings | 411 — better | 2 |
| Update frequency | Weekly | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 137 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | Samanage |
Customer experience
Endpoint Central
SolarWinds Customer Success
Bugs and requests
Endpoint Central
Reported bugs
4 issues- Notifications menu item not showing
- App broken, no info after sign-in
- Won't accept on-prem credentials
- Login credentials not saved (previously)
Requested features
10 requests- Create configurations outside patches
- Create configurations from mobile app
- Push patches and configurations
- Manage configurations
- Manage software deployments
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- Manage MDM
- Push notifications for alerts
- Ability to wake or reboot machines
- Sortable inventory lists
- MSP version release
SolarWinds Customer Success
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Endpoint Central
No in-app purchases
SolarWinds Customer Success
No in-app purchases
Questions
Is Endpoint Central free?
Is SolarWinds Customer Success free?
Which has better reviews, Endpoint Central or SolarWinds Customer Success?
Do Endpoint Central or SolarWinds Customer Success have ads?
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