OpManager vs SolarWinds Customer Success

You need to run ManageEngine OpManager server to work with this app. OpManager is complete, end-to-end network monitoring software that offers advanced fault and performance management functionalities across critical IT resources such as routers, WAN links, switches, firewalls, VoIP call paths, physical servers, virtual servers, domain controllers, and other IT infrastructure devices. You are only able to access your machine setup using this app if you're already running OpManager on-premises, and you can use this app to access the machine setup from your Apple device (iPad and iPhone). This app helps data center administrators stay connected to their IT and access it from anywhere, anytime. It offers quick access to the OpManager on-premises tool to view the performance of devices and troubleshoot faults instantly. This app is not stand-alone. Features Lists all the devices in your network based on category, groups, business view, type, vendor, apps, protocol, severity. Lists alarm and their causes based on the time and severity (Critical, Attention, Trouble, Service Down) Lists all the down devices and their corresponding alarms in your network Search for a particular device in your network and know its detail and status Perform Test Monitor, Ping, Traceroute, and Workflow actions on devices Perform actions such as Clear Alarm, Acknowledge Alarm, Delete Alarm, Suppress Alarms, and Add Notes on alarms Push notifications for getting timely notifications on events that are generated in the OpManager server With the help of Siri Shortcuts, execute actions to show a list of down devices, and filter alarms based on severity, category, time, acknowledged/unacknowledged Home screen widgets to have a quick overview of alarms, down devices. Applications Manager Plugin support Ping Tools and Address Monitoring Tools Support for Https AD and SAML authentication support. Compatible with OpManager and OpManager plus versions 12400 and later. Want to try OpManager on-premises? https://www.manageengine.com/network-monitoring/download.html?appstore

Need help on the go? SolarWinds® Customer Success mobile application is an extension of Solarwinds Customer Portal that gives you quick access to account information and product tools. - Get notified faster with real-time notifications - Access product-specific information including license details, activation keys, release notes, and technical documentation - Create and view support case details, including the status of your reported cases - View basic account information such as linked accounts and switch between account profiles Note: It is required that you have a SolarWinds Customer Portal log in to access the Customer Success mobile app. Some features and functionality are limited within the mobile app and will still require that you access the Customer Portal directly. These features and functionality are not limited to but may include things such as Account Administration, License Renewal, Software Downloads, and Upgrades and License Additions for example.