About
Access your SolarWinds account information and product tools on the go. Receive real-time notifications, view product details like license keys and documentation, and manage support cases.
What's New in SolarWinds Customer Success
1.0
August 5, 2022
FAQ
What is SolarWinds Customer Success?
SolarWinds Customer Success is a mobile application that extends the functionality of the SolarWinds Customer Portal, providing users with on-the-go access to account information and product tools.
Do I need an account to use SolarWinds Customer Success?
Yes, a SolarWinds Customer Portal login is required to access the Customer Success mobile app. Some advanced features remain exclusive to the web portal.
What kind of product information can I access?
You can access product-specific details including license information, activation keys, release notes, and technical documentation directly through the app.
How does SolarWinds Customer Success help with support cases?
The app allows you to create and view the status of your reported support cases, keeping you updated on their progress without needing to access the full portal.
Can I manage multiple SolarWinds accounts with this app?
Yes, you can view basic account information such as linked accounts and easily switch between different account profiles within the mobile application.
Is SolarWinds Customer Success available on all devices?
Currently, SolarWinds Customer Success is supported on iPhone and iPod devices, with an age rating of 4+.
How often is SolarWinds Customer Success updated?
The app was last updated on August 5, 2022, with version 1.0. Information on future update frequency is not provided.
Does SolarWinds Customer Success have ads?
No, SolarWinds Customer Success does not contain advertisements.
