Best Customer Success Apps

183+ iOS apps curated and reviewed

4.2 avg rating
20 free apps
Updated June 2026

Finding the right customer success app can be overwhelming with so many options. We've analyzed 183+ apps to bring you the best choices for 2026, from free options to premium solutions with advanced features.

Top Picks for Customer Success

Wix Customer Success#2

Wix Customer Success by Michelle Rodriguez

Strong Contender
๐Ÿ“š Education
5.0(4 ratings)
Free
Wix Customer Success screenshot 1
Wix Customer Success screenshot 2
Wix Customer Success screenshot 3

Access expert resources and guidance to optimize your website and grow your online business. Engage in Q&A sessions, attend webinars, and receive personalized consultations to enhance your digital presence.

FrontApp#3

FrontApp by FrontApp. Inc.

Customer operations platform
Worth Considering
๐Ÿ’ผ Business
3.5๐Ÿ˜(164 ratings)
FreeAds
FrontApp screenshot 1
FrontApp screenshot 2
FrontApp screenshot 3
FrontApp screenshot 4

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

What We Love

  • ๐Ÿ‘ฅ Excellent for shared team inboxes
  • ๐ŸŽฏ Streamlined email collaboration
  • โšก Desktop and web versions are solid
  • ๐Ÿ”„ Useful commenting and tagging features

Room to Improve

  • ๐Ÿข Slow app performance and loading times
  • ๐Ÿ› Frequent crashes and freezing
  • ๐Ÿ“ฑ Mobile app significantly behind desktop version

More Customer Success apps to explore

4
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Business calling and texting
Free

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Unified calls, texts, and customer infoShared inboxes and internal notesMini CRM with custom contact properties
๐Ÿ’ผ Business
(11K)
free with in-app purchases
5
Podium - Small Business Tools
Podium - Small Business Tools
Podium - Small Business Tools
Messaging, Payments, Marketing
Free

Manage all customer communications in one inbox, from payments and reviews to marketing messages. This platform helps local businesses streamline interactions, collect payments, and improve their online reputation.

Unified customer inboxAutomated review invitationsBulk text marketing
๐Ÿ’ผ Business
(31K)
ad-supported
6
Customer Success Center
Customer Success Center
Customer Success Center
by TRI ANH SOLUTION TECHNOLOGY COMPANY LIMITED
Free
๐Ÿ“Š Productivity
(0)
7
Determine Your Success
Determine Your Success
Determine Your Success
by AM MobileApps, LLC
Free

This business resource allows you to learn about the person who invited you. Enter their unique login credentials to access their profile information.

Interactive business resourceLearn about your inviterUnique login user name and password entry
๐Ÿ’ผ Business
(391)
free
8
FastCustomer: Fast customer service
FastCustomer: Fast customer service
FastCustomer: Fast customer service
by FastCustomer, Inc.
Free

Avoid long customer service hold times with this app. It navigates phone menus for you and connects you to a live agent, ringing your phone when they're ready. Access support for thousands of companies across various industries.

Navigate phone trees automaticallyConnect to live agentsReceive a call when agent is ready
๐ŸŒŸ Lifestyle
(153)
free with in-app purchases
9
smg360
smg360
smg360
by Service Management Group, Inc. SMG
Free

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

Real-time data accessCustomer feedback reportingActionable insights
๐Ÿ’ผ Business
(525)
free
10
Gainsight
Gainsight
Gainsight
Customer Success Anywhere
Free

Manage customer interactions and key activities on the go. Capture notes, access company details, and receive smart notifications. Utilize a conversational AI bot for quick insights and summaries.

Timeline access on mobilePersonalized search and filtersRich activity creation
๐Ÿ’ผ Business
(25)
free
11
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

Real-time customer supportIncoming message sneak peekReady-to-go responses
๐Ÿ’ผ Business
(108)
freemium
12
Drift - Chat & Video
Drift - Chat & Video
Drift - Chat & Video
Live Chat & Video for Sales
Free

Connect with prospects and customers instantly through live chat and personalized video messages. Never miss an opportunity to engage, schedule meetings directly from conversations, and track customer interactions on the go.

Live chat with customers and leadsRecord and share personalized videosReal-time notifications for website visits
๐Ÿ’ผ Business
(1.1K)
free
13
GetHuman
GetHuman
GetHuman
by GetHuman LLC
Free

This app helps users resolve customer service issues efficiently. It offers features to bypass hold times, provides guidance on what to say, and sends follow-up reminders. It aims to reduce the time and frustration associated with customer support.

Skip hold timesCustomer support guidanceFollow-up reminders
๐Ÿ”ง Utilities
(113)
free
14
Rilla: The End of Ridealongs
Rilla: The End of Ridealongs
Rilla: The End of Ridealongs
An AI coach in your pocket
Free

This app uses speech analytics to analyze customer interactions, providing insights to improve service and increase sales. It automatically takes notes from conversations, allowing users to focus entirely on the customer.

Speech analytics for customer interactionsConversation improvement guidanceSales increase strategies
๐Ÿ’ผ Business
(771)
free
15
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
๐Ÿ’ผ Business
(2.9K)
freemium
16
Customer Service Revolution
Customer Service Revolution
Customer Service Revolution
Conference Guide
Free

This app provides attendees with all the essential information for the annual Customer Service Revolution conference. It's designed for leaders and entrepreneurs focused on excelling in customer service to gain a competitive edge.

Conference information accessNetworking opportunitiesEducational content
๐Ÿ’ผ Business
(35)
free
17
Reputation Mobile
Reputation Mobile
Reputation Mobile
Raise your customer experience
Free

Manage your business's online reputation and enhance customer experience on the go. Track performance, respond to reviews and messages, gather feedback through surveys, and engage customers with social media posts.

Track Reputation ScoreRespond to customer reviewsSend review requests
๐Ÿ’ผ Business
(210)
free
18
DelightChat - Customer Support
DelightChat - Customer Support
DelightChat - Customer Support
Shared Customer Support Inbox
Free

Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.

Unified inbox for multiple channelsTeam collaboration toolsShopify order data integration
๐Ÿ’ผ Business
(1)
free
19
AskNicely
AskNicely
AskNicely
Real Time Customer Feedback
Free

This AI-powered platform helps businesses manage customer experience by collecting and responding to feedback in real-time. It identifies areas for improvement, suggests focus areas for teams, and helps set company-wide growth goals.

Real-time customer feedback collectionAI-powered customer experience managementCSAT and NPS performance tracking
๐Ÿ’ผ Business
(47)
free
20
Customer List: Client Records
Customer List: Client Records
Customer List: Client Records
Customer Database, Client list
Free

Manage client relationships and tasks with this comprehensive customer management system. Organize client records, notes, and deadlines to provide exceptional service and grow your business. Features include offline access and a client planner.

Build customer listsSave customer notesManage client tasks
๐Ÿ’ผ Business
(4)
free with in-app purchases

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