Best Customer Success Apps

182+ iOS apps curated and reviewed

4.4 avg rating
20 free apps
Updated July 2026

Finding the right customer success apps can be overwhelming with so many options. We've analyzed 182+ apps to bring you the best choices for 2026, from free options to premium solutions with advanced features.

Compare top Customer Success Apps (July 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1SolarWinds Customer SuccessSolarWinds Customer SuccessFree5.0★ (2)NoNoMay 2026
2Wix Customer SuccessWix Customer SuccessFree5.0★ (4)NoNoMay 2026
3Podium - Small Business ToolsPodium - Small Business ToolsFree4.7★ (31K)NoNoJul 2026
4FrontAppFrontAppFree3.5★ (164)YesNoJul 2026
5GainsightGainsightFree4.6★ (25)NoNoMay 2026
6Customer Success CenterCustomer Success CenterFreeNoNoMay 2026
7Quo (formerly OpenPhone)Quo (formerly OpenPhone)Free4.4★ (11K)NoYesJul 2026
8FastCustomer: Fast customer serviceFastCustomer: Fast customer serviceFree2.7★ (153)NoYesMay 2026

Top Picks for Customer Success

Podium - Small Business Tools#3

Podium - Small Business Tools by Podium Corporation, Inc.

Messaging, Payments, Marketing
Worth Considering
💼 Business
4.7😐(31K ratings)
FreeIn-App Purchases
Podium - Small Business Tools screenshot 1
Podium - Small Business Tools screenshot 2
Podium - Small Business Tools screenshot 3
Podium - Small Business Tools screenshot 4
Podium - Small Business Tools screenshot 5
Podium - Small Business Tools screenshot 6

Manage all customer communications in one inbox, from payments and reviews to marketing messages. This platform helps local businesses streamline interactions, collect payments, and improve their online reputation.

What We Love

  • 🚀 Brilliant communication tool
  • 👍 Easy to use and integrate
  • 💡 Helpful for growing business
  • 🚀 Efficient review management

Room to Improve

  • 🐛 Glitchy app performance
  • 🔍 Difficult to cancel service
  • 💰 Overpriced for small businesses

More Customer Success apps to explore

4
FrontApp
FrontApp
FrontApp
Customer operations platform
Free

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

Unified customer communicationAutomated workflowsReal-time collaboration
💼 Business
(164)
ad-supported
5
Gainsight
Gainsight
Gainsight
Customer Success Anywhere
Free

Manage customer interactions and key activities on the go. Capture notes, access company details, and receive smart notifications. Utilize a conversational AI bot for quick insights and summaries.

Timeline access on mobilePersonalized search and filtersRich activity creation
💼 Business
(25)
free
6
Customer Success Center
Customer Success Center
Customer Success Center
by TRI ANH SOLUTION TECHNOLOGY COMPANY LIMITED
Free
📊 Productivity
(0)
7
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Business calling and texting
Free

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Unified calls, texts, and customer infoShared inboxes and internal notesMini CRM with custom contact properties
💼 Business
(11K)
free with in-app purchases
8
FastCustomer: Fast customer service
FastCustomer: Fast customer service
FastCustomer: Fast customer service
by FastCustomer, Inc.
Free

Avoid long customer service hold times with this app. It navigates phone menus for you and connects you to a live agent, ringing your phone when they're ready. Access support for thousands of companies across various industries.

Navigate phone trees automaticallyConnect to live agentsReceive a call when agent is ready
🌟 Lifestyle
(153)
free with in-app purchases
9
smg360
smg360
smg360
by Service Management Group, Inc. SMG
Free

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

Real-time data accessCustomer feedback reportingActionable insights
💼 Business
(525)
free
10
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

Real-time customer supportIncoming message sneak peekReady-to-go responses
💼 Business
(110)
freemium
11
Mailchimp Email Marketing
Mailchimp Email Marketing
Mailchimp Email Marketing
Email, Analytics, Contacts
Free

Manage your customer relationships, create and send email campaigns, and track marketing performance. This platform helps businesses grow by engaging customers, finding new subscribers, and sharing brand messages effectively.

Contact management and importEmail campaign creation and sendingMarketing automation (e.g., abandoned cart)
💼 Business
(51K)
freemium
12
GetHuman
GetHuman
GetHuman
by GetHuman LLC
Free

This app helps users resolve customer service issues efficiently. It offers features to bypass hold times, provides guidance on what to say, and sends follow-up reminders. It aims to reduce the time and frustration associated with customer support.

Skip hold timesCustomer support guidanceFollow-up reminders
🔧 Utilities
(113)
free
13
Drift - Chat & Video
Drift - Chat & Video
Drift - Chat & Video
Live Chat & Video for Sales
Free

Connect with prospects and customers instantly through live chat and personalized video messages. Never miss an opportunity to engage, schedule meetings directly from conversations, and track customer interactions on the go.

Live chat with customers and leadsRecord and share personalized videosReal-time notifications for website visits
💼 Business
(1.1K)
free
14
Rilla: The End of Ridealongs
Rilla: The End of Ridealongs
Rilla: The End of Ridealongs
An AI coach in your pocket
Free

This app uses speech analytics to analyze customer interactions, providing insights to improve service and increase sales. It automatically takes notes from conversations, allowing users to focus entirely on the customer.

Speech analytics for customer interactionsConversation improvement guidanceSales increase strategies
💼 Business
(781)
free
15
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
💼 Business
(2.9K)
freemium
16
Customer Service Revolution
Customer Service Revolution
Customer Service Revolution
Conference Guide
Free

This app provides attendees with all the essential information for the annual Customer Service Revolution conference. It's designed for leaders and entrepreneurs focused on excelling in customer service to gain a competitive edge.

Conference information accessNetworking opportunitiesEducational content
💼 Business
(35)
free
17
Reputation Mobile
Reputation Mobile
Reputation Mobile
Raise your customer experience
Free

Manage your business's online reputation and enhance customer experience on the go. Track performance, respond to reviews and messages, gather feedback through surveys, and engage customers with social media posts.

Track Reputation ScoreRespond to customer reviewsSend review requests
💼 Business
(210)
free
18
Equinix Customer Portal
Equinix Customer Portal
Equinix Customer Portal
by Equinix Inc
Free

Manage your Equinix services on the go. Order products like Smart Hands and Work Visits, review and approve pending orders and shipments, and communicate directly with technicians. Generate various reports and manage user access for your organization.

Order Smart Hands, Work Visits, and shipmentsReview and approve orders/shipmentsCommunicate with Equinix technicians
💼 Business
(325)
free
19
DelightChat - Customer Support
DelightChat - Customer Support
DelightChat - Customer Support
Shared Customer Support Inbox
Free

Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.

Unified inbox for multiple channelsTeam collaboration toolsShopify order data integration
💼 Business
(1)
free
20
Customer List: Client Records
Customer List: Client Records
Customer List: Client Records
Customer Database, Client list
Free

Manage client relationships and tasks with this comprehensive customer management system. Organize client records, notes, and deadlines to provide exceptional service and grow your business. Features include offline access and a client planner.

Build customer listsSave customer notesManage client tasks
💼 Business
(4)
free with in-app purchases

FAQ about Customer Success

What are the best customer success apps for iPhone?
SolarWinds Customer Success tops our customer success apps ranking as of July 2026, with a 5.0-star average from 2 App Store ratings, and it's free to download.
Yes — 20 of the top customer success apps we rank are free to download, including SolarWinds Customer Success and Wix Customer Success.
SolarWinds Customer Success has no ads and has no in-app purchases, according to its App Store listing as of July 2026.
We track 182+ customer success apps on the iOS App Store as of July 2026, ranked by rating, recency, and analysis of real user reviews.
SolarWinds Customer Success is a mobile application that extends the functionality of the SolarWinds Customer Portal, providing users with on-the-go access to account information and product tools.
Yes, a SolarWinds Customer Portal login is required to access the Customer Success mobile app. Some advanced features remain exclusive to the web portal.

Related searches