Comparison

Crown Service Request vs Omnitracs Mobile Manager

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crown Service Request

Manage your forklift fleet's uptime with this app. Request service, rent equipment, and receive real-time status updates via push notifications. Easily locate your local dealer for support.

Highlights
  • Service request initiation
  • Equipment rental
  • Real-time push notifications
  • Local dealer locator
  • Fleet uptime management
Read full description

When it comes to your forklift fleet, it’s all about uptime. Whether you need responsive service or are just looking to rent the equipment you need, count on the Crown app to get the process started anytime, anywhere. Push notifications provide timely updates on the status of each service request. You can also find your local Crown dealer with ease. Crown Equipment Corporation is one of the world’s largest material handling companies, with a reputation for award-winning line of forklifts, automation and fleet management technologies supported through a global service and distribution network spanning more than 80 countries. http://www.crown.com.

About

Omnitracs Mobile Manager

Manage your mobile workforce and their daily operations from anywhere. This app provides real-time location tracking, route visualization, and performance monitoring for delivery drivers, field technicians, and sales teams. Stay informed about completed tasks and worker efficiency to optimize your mobile resource management.

Highlights
  • Real-time worker location tracking on map
  • Route visualization and history
  • Order and stop-by-stop progress tracking
  • Worker performance monitoring against benchmarks
  • Seamless integration with web application
Read full description

Omnitracs Mobile Manager - the day at your fingertips Whether you deliver products or have mobile technicians or sales people in the field, you will always know where they are and how they’re performing with Omnitracs Mobile Manager. Omnitracs Mobile Manager is a mobile application that seamlessly integrates with your back-office Omnitracs web application and gives you the key information you need to manage your mobile resources while you’re on the go. You’ll have visibility into the day’s routes, orders, equipment and worker performance at your fingertips. Isn’t it time to be proactive and not reactive? With Omnitracs Mobile Manager, you can: • Quickly visualize on a map where workers are, where they are going, and where they’ve been throughout the day • Drill down to see stop by stop what work has been accomplished • See who is or isn’t meeting performance standards with regards to set benchmarks

Screenshots

Crown Service Request4 screens
Omnitracs Mobile Manager4 screens

Verdict

The call

The clearest difference is ads: Omnitracs Mobile Manager at none against Crown Service Request's shown. Omnitracs Mobile Manager also leads on ratings volume (286 vs 16) and monetization model (free vs ad-supported). On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Crown Service Request against 4.6 for Omnitracs Mobile Manager. That said, the two scores are not equally well evidenced: Omnitracs Mobile Manager has 286 ratings behind it against 16, so its average is the more settled of the two. Written reviews are what separate them: 43% of Crown Service Request's written reviews are positive against 50% of Omnitracs Mobile Manager's.

UpkeepUpdate frequency

Crown Service Request ships an update every 2 months, Omnitracs Mobile Manager every 3 months. Both last shipped on October 15, 2026.

Scorecard3 real differences · 7 level
Crown Service Request versus Omnitracs Mobile Manager: the parameters behind the verdict, then further details
ParameterCrown Service RequestOmnitracs Mobile Manager
PriceFreeFree
Rating4.6 (16 ratings)4.6 (286 ratings) — better
Positive reviews42.9% of reviews50.0% of reviews — better
Number of ratings16286 — better
Update frequencyEvery 2 months — betterEvery 3 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size10 MB135 MB
Age rating4+17+
DeveloperCrown Equipment CorporationOmnitracs LLC

Customer experience

Crown Service Request

All ratings15 ratings
Positive86.7%
Neutral6.7%
Negative6.7%
Written reviews7 reviews
Positive42.9%
Neutral28.6%
Negative28.6%

Omnitracs Mobile Manager

All ratings286 ratings
Positive91.6%
Neutral4.2%
Negative4.2%
Written reviews12 reviews
Positive50.0%
Neutral16.7%
Negative33.3%

In-app purchases

None

Crown Service Request

No in-app purchases

None

Omnitracs Mobile Manager

No in-app purchases

Questions

Is Crown Service Request free?
Crown Service Request is free to download, with no in-app purchases.
Is Omnitracs Mobile Manager free?
Omnitracs Mobile Manager is free to download, with no in-app purchases.
Which has better reviews, Crown Service Request or Omnitracs Mobile Manager?
Omnitracs Mobile Manager is rated higher. Crown Service Request averages 4.6 out of 5 from 16 ratings, while Omnitracs Mobile Manager averages 4.6 from 286 ratings.
Do Crown Service Request or Omnitracs Mobile Manager have ads?
Crown Service Request shows ads; Omnitracs Mobile Manager does not.
Which is updated more often, Crown Service Request or Omnitracs Mobile Manager?
Crown Service Request ships an update every 2 months, and Omnitracs Mobile Manager every 3 months. Most recently, Crown Service Request was updated on October 15, 2026 and Omnitracs Mobile Manager on October 15, 2026.

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