Comparison

Crown Service Request vs Avigilon Unity Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crown Service Request

Manage your forklift fleet's uptime with this app. Request service, rent equipment, and receive real-time status updates via push notifications. Easily locate your local dealer for support.

Highlights
  • Service request initiation
  • Equipment rental
  • Real-time push notifications
  • Local dealer locator
  • Fleet uptime management
Read full description

When it comes to your forklift fleet, it’s all about uptime. Whether you need responsive service or are just looking to rent the equipment you need, count on the Crown app to get the process started anytime, anywhere. Push notifications provide timely updates on the status of each service request. You can also find your local Crown dealer with ease. Crown Equipment Corporation is one of the world’s largest material handling companies, with a reputation for award-winning line of forklifts, automation and fleet management technologies supported through a global service and distribution network spanning more than 80 countries. http://www.crown.com.

About

Avigilon Unity Access

This business app allows authorized employees to manage facility access remotely. It enables users to perform global actions like lockdowns, monitor door statuses, and manage user identities and their access permissions on the go.

Highlights
  • Remote access management
  • Global action execution
  • Real-time door status monitoring
  • Identity search and management
  • Transaction browsing
Features
Read full description

Put the power of Avigilon Unity Access in the hands of any authorized employee on the go with the user-friendly mobile app. The Unity Access app is designed for operators to use without formal training and the content of the app is defined and managed by the administrator to fit your facility's needs. Global Actions Perform one or more actions simultaneously and leverage pre-configured global actions to activate a sitewide lockdown, enable access schedules and more. Doors Review the real-time status of any door with a single tap, grant access to authorized user(s) and browse transactions. Identities Search for identities, view their profile details, view past transactions and change access statuses in a single tap. With advanced mobile technology at your fingertips, you can take greater control of access into a facility to help protect your people and property. To get the latest features in the app, keep your Unity Access system up-to-date. Requires device connectivity to a Unity Access appliance

Screenshots

Crown Service Request4 screens
Avigilon Unity Access4 screens

Verdict

The call

The clearest difference is rating: Crown Service Request at 4.6 against Avigilon Unity Access's 3.5. Avigilon Unity Access's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Crown Service Request holds the better App Store score, 4.6 against 3.5. Both are backed by a comparable volume of ratings — 16 and 10 respectively. Written reviews complicate that: 43% of Crown Service Request's written reviews are positive against 50% of Avigilon Unity Access's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Crown Service Request ships an update every 2 months, Avigilon Unity Access every 4 months. Both last shipped on June 1, 2026.

Scorecard4 real differences · 6 level
Crown Service Request versus Avigilon Unity Access: the parameters behind the verdict, then further details
ParameterCrown Service RequestAvigilon Unity Access
PriceFreeFree
Rating4.6 (16 ratings) — better3.5 (10 ratings)
Positive reviews42.9% of reviews50.0% of reviews — better
Number of ratings16 — better10
Update frequencyEvery 2 months — betterEvery 4 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.4 — better
Further details — not scored
Size10 MB19 MB
Age rating4+4+
DeveloperCrown Equipment CorporationAvigilon Corporation

Customer experience

Crown Service Request

All ratings15 ratings
Positive86.7%
Neutral6.7%
Negative6.7%
Written reviews7 reviews
Positive42.9%
Neutral28.6%
Negative28.6%

Avigilon Unity Access

All ratings10 ratings
Positive60.0%
Neutral0.0%
Negative40.0%
Written reviews6 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

Crown Service Request

No in-app purchases

None

Avigilon Unity Access

No in-app purchases

Questions

Is Crown Service Request free?
Crown Service Request is free to download, with no in-app purchases.
Is Avigilon Unity Access free?
Avigilon Unity Access is free to download, with no in-app purchases.
Which has better reviews, Crown Service Request or Avigilon Unity Access?
Crown Service Request is rated higher. Crown Service Request averages 4.6 out of 5 from 16 ratings, while Avigilon Unity Access averages 3.5 from 10 ratings.
Do Crown Service Request or Avigilon Unity Access have ads?
Crown Service Request shows ads; Avigilon Unity Access does not.
Which is updated more often, Crown Service Request or Avigilon Unity Access?
Crown Service Request ships an update every 2 months, and Avigilon Unity Access every 4 months. Most recently, Crown Service Request was updated on June 1, 2026 and Avigilon Unity Access on June 1, 2026.

Other comparisons