Comparison

Crown Service Request vs Fleet Spotlight

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crown Service Request

Manage your forklift fleet's uptime with this app. Request service, rent equipment, and receive real-time status updates via push notifications. Easily locate your local dealer for support.

Highlights
  • Service request initiation
  • Equipment rental
  • Real-time push notifications
  • Local dealer locator
  • Fleet uptime management
Read full description

When it comes to your forklift fleet, it’s all about uptime. Whether you need responsive service or are just looking to rent the equipment you need, count on the Crown app to get the process started anytime, anywhere. Push notifications provide timely updates on the status of each service request. You can also find your local Crown dealer with ease. Crown Equipment Corporation is one of the world’s largest material handling companies, with a reputation for award-winning line of forklifts, automation and fleet management technologies supported through a global service and distribution network spanning more than 80 countries. http://www.crown.com.

About

Fleet Spotlight

Gain real-time insights into your fleet's safety and efficiency. Monitor vehicles, drivers, and assets, and communicate directly with your team. Designed for ease of use with no prior training required.

Highlights
  • Real-time vehicle and driver location tracking
  • Direct driver communication (call/message)
  • Driver behavior alerts (harsh driving, speeding)
  • Search for vehicles, drivers, and locations
  • Color-coded alert prioritization
  • Feedback submission for future enhancements
Features
Read full description

Verizon Connect’s Spotlight App puts the power of the Fleet platform in the palm of your hand, helping to improve both the safety and efficiency of daily business operations. The mobile app lets you quickly identify crucial information about your vehicles, drivers, or assets, and take decisive action at any time from nearly anywhere. Why use it: Better visibility Whether you are in the office, on the road, or at home, Fleet Spotlight lets you quickly access near real-time information about your vehicles, assets, and drivers. Improved communication Streamline your communication with your drivers with the ability to call or send messages directly from the Spotlight app with a single click. Easy Onboarding Easily get up and running with Spotlight - designed based on customer feedback. No experience or training required. What’s included: Map Quickly identify the location and status of all vehicles, assets, and places in near real-time or review vehicle history via a single map, list, or detailed view with no limit on the number of vehicles/assets you can view at once. Drivers tab Easily find a specific driver and get detailed information (i.e. name, vehicle, current location, contact information, and recent alerts). Alerts tab Manage your driver’s behavior with near real-time alerts (i.e. harsh driving, idling, and speeding) that are color-coded based on assigned priority and provide key details to give more context on the event. Search Easily find your vehicles, drivers, and places in the system by searching for a name (or even partial name). Feedback Want to tell us how you feel about Spotlight? Leave comments and feedback directly on the app to influence future enhancements. Not a Verizon Connect customer? Contact the Verizon Connect team at 1 (866) 844 2235 to get started.

Screenshots

Crown Service Request4 screens
Fleet Spotlight3 screens

Verdict

The call

The clearest difference is review sentiment: Crown Service Request at 43% against Fleet Spotlight's 0%. Crown Service Request also leads on rating (4.6 vs 1.6). Fleet Spotlight's advantage is ads (none vs shown) and update cadence (every 4 days vs every 2 months). On price, ratings volume, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Crown Service Request holds the better App Store score, 4.6 against 1.6. Both are backed by a comparable volume of ratings — 16 and 7 respectively. Written reviews point the same way: 43% of Crown Service Request's written reviews are positive against 0% of Fleet Spotlight's.

UpkeepUpdate frequency

Crown Service Request ships an update every 2 months, Fleet Spotlight every 4 days. The most recent releases landed on September 29, 2026 and October 7, 2026 respectively.

Scorecard5 real differences · 5 level
Crown Service Request versus Fleet Spotlight: the parameters behind the verdict, then further details
ParameterCrown Service RequestFleet Spotlight
PriceFreeFree
Rating4.6 (16 ratings) — better1.6 (7 ratings)
Positive reviews42.9% of reviews — better0.0% of reviews
Number of ratings16 — better7
Update frequencyEvery 2 monthsEvery 4 days — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.0
Further details — not scored
Size10 MB107 MB
Age rating4+4+
DeveloperCrown Equipment CorporationVerizon Connect Inc.

Customer experience

Crown Service Request

All ratings15 ratings
Positive86.7%
Neutral6.7%
Negative6.7%
Written reviews7 reviews
Positive42.9%
Neutral28.6%
Negative28.6%

Fleet Spotlight

All ratings7 ratings
Positive14.3%
Neutral0.0%
Negative85.7%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Crown Service Request

No in-app purchases

None

Fleet Spotlight

No in-app purchases

Questions

Is Crown Service Request free?
Crown Service Request is free to download, with no in-app purchases.
Is Fleet Spotlight free?
Fleet Spotlight is free to download, with no in-app purchases.
Which has better reviews, Crown Service Request or Fleet Spotlight?
Crown Service Request is rated higher. Crown Service Request averages 4.6 out of 5 from 16 ratings, while Fleet Spotlight averages 1.6 from 7 ratings.
Do Crown Service Request or Fleet Spotlight have ads?
Crown Service Request shows ads; Fleet Spotlight does not.
Which is updated more often, Crown Service Request or Fleet Spotlight?
Crown Service Request ships an update every 2 months, and Fleet Spotlight every 4 days. Most recently, Crown Service Request was updated on September 29, 2026 and Fleet Spotlight on October 7, 2026.

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