Crown Service Request vs Fleet Spotlight
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Crown Service Request
Manage your forklift fleet's uptime with this app. Request service, rent equipment, and receive real-time status updates via push notifications. Easily locate your local dealer for support.
- Service request initiation
- Equipment rental
- Real-time push notifications
- Local dealer locator
- Fleet uptime management
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When it comes to your forklift fleet, it’s all about uptime. Whether you need responsive service or are just looking to rent the equipment you need, count on the Crown app to get the process started anytime, anywhere. Push notifications provide timely updates on the status of each service request. You can also find your local Crown dealer with ease. Crown Equipment Corporation is one of the world’s largest material handling companies, with a reputation for award-winning line of forklifts, automation and fleet management technologies supported through a global service and distribution network spanning more than 80 countries. http://www.crown.com.
Fleet Spotlight
Gain real-time insights into your fleet's safety and efficiency. Monitor vehicles, drivers, and assets, and communicate directly with your team. Designed for ease of use with no prior training required.
- Real-time vehicle and driver location tracking
- Direct driver communication (call/message)
- Driver behavior alerts (harsh driving, speeding)
- Search for vehicles, drivers, and locations
- Color-coded alert prioritization
- Feedback submission for future enhancements
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Verizon Connect’s Spotlight App puts the power of the Fleet platform in the palm of your hand, helping to improve both the safety and efficiency of daily business operations. The mobile app lets you quickly identify crucial information about your vehicles, drivers, or assets, and take decisive action at any time from nearly anywhere. Why use it: Better visibility Whether you are in the office, on the road, or at home, Fleet Spotlight lets you quickly access near real-time information about your vehicles, assets, and drivers. Improved communication Streamline your communication with your drivers with the ability to call or send messages directly from the Spotlight app with a single click. Easy Onboarding Easily get up and running with Spotlight - designed based on customer feedback. No experience or training required. What’s included: Map Quickly identify the location and status of all vehicles, assets, and places in near real-time or review vehicle history via a single map, list, or detailed view with no limit on the number of vehicles/assets you can view at once. Drivers tab Easily find a specific driver and get detailed information (i.e. name, vehicle, current location, contact information, and recent alerts). Alerts tab Manage your driver’s behavior with near real-time alerts (i.e. harsh driving, idling, and speeding) that are color-coded based on assigned priority and provide key details to give more context on the event. Search Easily find your vehicles, drivers, and places in the system by searching for a name (or even partial name). Feedback Want to tell us how you feel about Spotlight? Leave comments and feedback directly on the app to influence future enhancements. Not a Verizon Connect customer? Contact the Verizon Connect team at 1 (866) 844 2235 to get started.
Screenshots
Verdict
The clearest difference is review sentiment: Crown Service Request at 43% against Fleet Spotlight's 0%. Crown Service Request also leads on rating (4.6 vs 1.6). Fleet Spotlight's advantage is ads (none vs shown) and update cadence (every 4 days vs every 2 months). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Crown Service Request holds the better App Store score, 4.6 against 1.6. Both are backed by a comparable volume of ratings — 16 and 7 respectively. Written reviews point the same way: 43% of Crown Service Request's written reviews are positive against 0% of Fleet Spotlight's.
Crown Service Request ships an update every 2 months, Fleet Spotlight every 4 days. The most recent releases landed on September 29, 2026 and October 7, 2026 respectively.
| Parameter | Crown Service Request | Fleet Spotlight |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (16 ratings) — better | 1.6 (7 ratings) |
| Positive reviews | 42.9% of reviews — better | 0.0% of reviews |
| Number of ratings | 16 — better | 7 |
| Update frequency | Every 2 months | Every 4 days — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 10 MB | 107 MB |
| Age rating | 4+ | 4+ |
| Developer | Crown Equipment Corporation | Verizon Connect Inc. |
Customer experience
Crown Service Request
Fleet Spotlight
In-app purchases
Crown Service Request
No in-app purchases
Fleet Spotlight
No in-app purchases
Questions
Is Crown Service Request free?
Is Fleet Spotlight free?
Which has better reviews, Crown Service Request or Fleet Spotlight?
Do Crown Service Request or Fleet Spotlight have ads?
Which is updated more often, Crown Service Request or Fleet Spotlight?
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