ShiftOne vs eSELFSERVE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ShiftOne
Track your workplace performance, view customer ratings, and see how you compare to colleagues. Earn points and achievements for great work, and climb leaderboards to be recognized for your success. Make work more exciting and fun by competing and improving your skills.
- Track workplace performance
- View customer ratings and comments
- Compare performance with coworkers
- Earn points and achievements
- Live feed of top moments
- Climb leaderboards
Read full descriptionHide full description
Own your workplace performance — starting now... Amazing stuff happens every shift. ShiftOne lets you keep track. Own Your Performance. ShiftOne puts your performance data directly in your palm. A simple tap lets you view customer ratings, access comments, and see how you stack up against coworkers across your region. Be Recognized. It’s easy for great performance to fall through the cracks. With ShiftOne, you earn points and achievements for exemplary work — and your top moments are broadcast to your coworkers and managers in a live feed. Step Up Your Game. Let the brag wars begin. Race your way to the top of the leaderboards by stacking perfect ratings. Satisfied customers leave satisfying tips (it’s science). Have Fun! Work is better with a little excitement. Spice up your shifts — starting now. Hit Us Up. ShiftOne is all about you. Tell us how we can make it better by tapping on your profile picture and selecting “give feedback.” Happy snapping — The ShiftOne team
eSELFSERVE
Access essential employee tools and information on the go. View personal details, pay stubs, tax forms, and work schedules. Clock in/out and request time off securely.
- View personal information
- Access pay stubs and tax forms
- Check work schedule
- Clock in and out
- Request time off
Read full descriptionHide full description
The APS eSELFSERVE mobile app provides employees with convenient and secure access to important tools and information. Employees can easily view their personal information, pay stubs, tax forms, and work schedule. In addition, employees can quickly clock in and out, and request time off. Please note that the eSELFSERVE mobile app is only available to authorized customers of APS.
Screenshots
Verdict
ShiftOne and eSELFSERVE both sit at 4.7 stars, but that hides the real split: 58% of ShiftOne's written reviews are positive against 43% of eSELFSERVE's. ShiftOne also leads on iOS requirement (13.1 vs 15.6). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for ShiftOne against 4.7 for eSELFSERVE. Both are backed by a comparable volume of ratings — 3K and 1.6K respectively. Written reviews are what separate them: 58% of ShiftOne's written reviews are positive against 43% of eSELFSERVE's.
ShiftOne ships an update monthly, eSELFSERVE fortnightly. Both last shipped on September 24, 2026.
| Parameter | ShiftOne | eSELFSERVE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (3K ratings) — better | 4.7 (1.6K ratings) |
| Positive reviews | 57.9% of reviews — better | 42.6% of reviews |
| Number of ratings | 3K — better | 1.6K |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 78 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | MomentSnap Inc | Automatic Payroll Systems, Inc |
Customer experience
ShiftOne
eSELFSERVE
User reviews
ShiftOne
From 3K App Store ratingsWhat we love
- 👍 Great app
- 🚀 Helps track performance
- 💡 Competitions and store comparisons
Room to improve
- 🐛 Sync issues and data not showing up
- 🔒 Can't see guest comments
- 🔒 Can't like or respond to posts
eSELFSERVE
From 1.6K App Store ratingsWhat we love
- 👍 Easy and intuitive interface
- 🚀 Fast performance and quick load times
- 📱 Convenient mobile access to payroll features
- 🔐 Face ID/biometric authentication support
- 📋 Comprehensive self-service functionality
Room to improve
- 🐛 Frequent app crashes and freezes
- 🔓 Persistent login and authentication issues
- 📵 Blank screen after login
- ⚠️ Recent updates introduced major bugs
- 🔄 Constant logging out unexpectedly
Bugs and requests
ShiftOne
Reported bugs
2 issues- App crashes or won't open
- Sync issues and data not showing up
Requested features
2 requests- More back-of-house features like goals, schedules, and employee recognition
- Ability to see guest comments
eSELFSERVE
Reported bugs
15 issues- App crashes immediately after biometric authentication
- Login button off-screen with no scroll functionality
- Blank screen displays after successful login
- Cannot save time card edits
- Clock in/out button unresponsive or missing
Show 10 moreShow fewer
- Time stamps recorded incorrectly (wrong hour)
- App fails to open 70% of the time
- Two-factor authentication submit button inaccessible
- Frozen interface on iPad and certain devices
- Pay stub viewing glitches with loading wheel
- Total hours display shows 0.00 or disappears
- App incompatible with iPhone 15 and newer devices
- Form text boxes too small for input on mobile
- Direct deposit upload feature non-functional
- Manager mode integration breaks employee access
Requested features
10 requests- Search functionality for job codes
- Ability to print and save paystubs as PDF
- Document upload capability for employees
- Preferred name display throughout app
- Direct deposit management without admin approval
Show 5 moreShow fewer
- View total hours worked prominently in main clock view
- Mobile website option as alternative to app
- Persistent device memory to avoid repeated authentication
- Improved form filling and signature capture on mobile
- Better accessibility for smaller screens and older phones
In-app purchases
ShiftOne
No in-app purchases
eSELFSERVE
No in-app purchases
