Comparison

eSELFSERVE vs Restaurant365

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

eSELFSERVE

Access essential employee tools and information on the go. View personal details, pay stubs, tax forms, and work schedules. Clock in/out and request time off securely.

Highlights
  • View personal information
  • Access pay stubs and tax forms
  • Check work schedule
  • Clock in and out
  • Request time off
Features
Read full description

The APS eSELFSERVE mobile app provides employees with convenient and secure access to important tools and information. Employees can easily view their personal information, pay stubs, tax forms, and work schedule. In addition, employees can quickly clock in and out, and request time off. Please note that the eSELFSERVE mobile app is only available to authorized customers of APS.

About

Restaurant365

This app allows restaurant employees to manage their schedules, request time off, and communicate with colleagues. Managers can handle logbook entries, inventory counts, and accounts payable tasks.

Highlights
  • View employee schedules
  • Request shift changes
  • Request time off
  • View time punches
  • Secure employee communication
  • Manager logbook entries
  • Inventory counting
  • Accounts payable management
Features
Read full description

The Restaurant365 (R365) mobile app makes it easy for restaurant employees to see their schedule, request shift changes, request time off, view their time punches, and securely communicate with other employees. Managers can make logbook entries, respond to all employee scheduling requests, count inventory, and manage accounts payable (AP) tasks. If your restaurant uses the Restaurant365 platform, the R365 app is the best way to accomplish your tasks on a mobile device. Download the Restaurant365 app now!

Screenshots

eSELFSERVE4 screens
Restaurant3654 screens

Verdict

The call

The clearest difference is ratings volume: Restaurant365 at 45K against eSELFSERVE's 1.7K. eSELFSERVE's advantage is review sentiment (44% vs 28%). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for eSELFSERVE against 4.8 for Restaurant365. That said, the two scores are not equally well evidenced: Restaurant365 has 45K ratings behind it against 1.7K, so its average is the more settled of the two. Written reviews are what separate them: 44% of eSELFSERVE's written reviews are positive against 28% of Restaurant365's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 25, 2026 and October 27, 2026 respectively.

Scorecard2 real differences · 8 level
eSELFSERVE versus Restaurant365: the parameters behind the verdict, then further details
ParametereSELFSERVERestaurant365
PriceFreeFree
Rating4.7 (1.7K ratings)4.8 (45K ratings) — better
Positive reviews43.5% of reviews — better28.2% of reviews
Number of ratings1.7K45K — better
Update frequencyFortnightlyFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better16.0
Further details — not scored
Size48 MB101 MB
Age rating4+17+
DeveloperAutomatic Payroll Systems, IncRestaurant365

Customer experience

eSELFSERVE

All ratings1,723 ratings
Positive95.2%
Neutral2.7%
Negative2.1%
Written reviews108 reviews
Positive43.5%
Neutral2.8%
Negative53.7%

Restaurant365

All ratings44,851 ratings
Positive96.3%
Neutral1.7%
Negative2.0%
Written reviews195 reviews
Positive28.2%
Neutral12.8%
Negative59.0%

User reviews

eSELFSERVE

From 1.7K App Store ratings

What we love

  • 👍 Easy and intuitive interface
  • 🚀 Fast performance and quick load times
  • 📱 Convenient mobile access to payroll features
  • 🔐 Face ID/biometric authentication support
  • 📋 Comprehensive self-service functionality

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔓 Persistent login and authentication issues
  • 📵 Blank screen after login
  • ⚠️ Recent updates introduced major bugs
  • 🔄 Constant logging out unexpectedly

Restaurant365

From 45K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Efficient scheduling
  • 💡 Useful for managers
  • 👍 User-friendly interface

Room to improve

  • 🐛 Buggy and unreliable
  • 🔍 Lacks important features
  • 🤔 Confusing layout and navigation
  • 🙅‍♀️ Poor communication and support

Bugs and requests

eSELFSERVE

Reported bugs

15 issues
  • App crashes immediately after biometric authentication
  • Login button off-screen with no scroll functionality
  • Blank screen displays after successful login
  • Cannot save time card edits
  • Clock in/out button unresponsive or missing
Show 10 more
  • Time stamps recorded incorrectly (wrong hour)
  • App fails to open 70% of the time
  • Two-factor authentication submit button inaccessible
  • Frozen interface on iPad and certain devices
  • Pay stub viewing glitches with loading wheel
  • Total hours display shows 0.00 or disappears
  • App incompatible with iPhone 15 and newer devices
  • Form text boxes too small for input on mobile
  • Direct deposit upload feature non-functional
  • Manager mode integration breaks employee access

Requested features

10 requests
  • Search functionality for job codes
  • Ability to print and save paystubs as PDF
  • Document upload capability for employees
  • Preferred name display throughout app
  • Direct deposit management without admin approval
Show 5 more
  • View total hours worked prominently in main clock view
  • Mobile website option as alternative to app
  • Persistent device memory to avoid repeated authentication
  • Improved form filling and signature capture on mobile
  • Better accessibility for smaller screens and older phones

Restaurant365

Reported bugs

4 issues
  • Frequent crashes and app freezes
  • Login and password reset issues
  • Inventory count discrepancies
  • Schedule and shift information not updating properly

Requested features

4 requests
  • Ability to contact employees directly
  • Calendar sync for schedules
  • Clearer shift assignment and pickup process
  • Improved inventory management tools

In-app purchases

None

eSELFSERVE

No in-app purchases

None

Restaurant365

No in-app purchases

Questions

Is eSELFSERVE free?
eSELFSERVE is free to download, with no in-app purchases.
Is Restaurant365 free?
Restaurant365 is free to download, with no in-app purchases.
Which has better reviews, eSELFSERVE or Restaurant365?
Restaurant365 is rated higher. eSELFSERVE averages 4.7 out of 5 from 1.7K ratings, while Restaurant365 averages 4.8 from 45K ratings.
Do eSELFSERVE or Restaurant365 have ads?
Neither eSELFSERVE nor Restaurant365 shows ads.
Which is updated more often, eSELFSERVE or Restaurant365?
eSELFSERVE ships an update fortnightly, and Restaurant365 fortnightly. Most recently, eSELFSERVE was updated on October 25, 2026 and Restaurant365 on October 27, 2026.

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