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eSELFSERVE

eSELFSERVE

Mobile version of eSELFSERVE

1.2K ratings
104 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • October 26, 2018
  • July 7, 2026

Features

Developer

Automatic Payroll Systems, Inc.
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About

Access essential employee tools and information on the go. View personal details, pay stubs, tax forms, and work schedules. Clock in/out and request time off securely.

✓View personal information
✓Access pay stubs and tax forms
✓Check work schedule
✓Clock in and out
✓Request time off
Show original description

What users say

Summarized from real user reviews of eSELFSERVE. Based on 1.2K reviews and a 4.7/5 average, it highlights the 8 positives and 12 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy and intuitive interface
  • 🚀Fast performance and quick load times
  • 📱Convenient mobile access to payroll features
  • 🔐Face ID/biometric authentication support
  • 📋Comprehensive self-service functionality
  • ⏱️Simple clock in/out process
  • 📄Easy access to pay stubs and documents
  • 🎯Effective manager tools and team oversight

Negative things

  • 🐛Frequent app crashes and freezes
  • 🔓Persistent login and authentication issues
  • 📵Blank screen after login
  • ⚠️Recent updates introduced major bugs
  • 🔄Constant logging out unexpectedly
  • 📱Poor mobile responsiveness and UI scaling
  • 🖥️Desktop-only features unavailable on mobile
  • ❌Missing critical functionality after updates
  • ⏰Time tracking inaccuracies
  • 🚫Incompatibility with certain devices
  • 📞Inadequate customer support
  • 🔧Difficult to find technical support options
See all reviews

What's New in eSELFSERVE

3.1.13

July 7, 2026

Bug fixes and performance enhancements

User reviews

Most RecentHighest RatedLowest Rated

Easy to use

Easy to find what you’re looking for.
JulieBulie821JulieBulie821

Time

It takes a little time to get used to, but once you are it’s okay.
TheJackDMikeTheJackDMike

Job coach

Doug
king rigdigking rigdig

Terrible for employees

So hard to reset your password for no damn reason, and it’ll give you a password at the beginning yet if you set your own afterwards which the app encourages then both will be invalid. Just sucks to be honest
Landonb123Landonb123

Not great.

This app is ok. When it works. I have worked for companies with better apps. It keeps logging me out and saying my login information is incorrect. It works one day and not the next.
Anonymous 6480Anonymous 6480
See 99 more reviews

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User experience

🐞

Reported Bugs

15 issues

App crashes immediately after biometric authentication

Bug

Login button off-screen with no scroll functionality

Bug

Blank screen displays after successful login

Bug

Cannot save time card edits

Bug

Clock in/out button unresponsive or missing

Bug

Time stamps recorded incorrectly (wrong hour)

Bug

App fails to open 70% of the time

Bug

Two-factor authentication submit button inaccessible

Bug

Frozen interface on iPad and certain devices

Bug

Pay stub viewing glitches with loading wheel

Bug

Total hours display shows 0.00 or disappears

Bug

App incompatible with iPhone 15 and newer devices

Bug

Form text boxes too small for input on mobile

Bug

Direct deposit upload feature non-functional

Bug

Manager mode integration breaks employee access

Bug
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Requested Features

10 requests

Search functionality for job codes

Feature

Ability to print and save paystubs as PDF

Feature

Document upload capability for employees

Feature

Preferred name display throughout app

Feature

Direct deposit management without admin approval

Feature

View total hours worked prominently in main clock view

Feature

Mobile website option as alternative to app

Feature

Persistent device memory to avoid repeated authentication

Feature

Improved form filling and signature capture on mobile

Feature

Better accessibility for smaller screens and older phones

Feature

FAQ

What does the eSELFSERVE mobile app do?

The eSELFSERVE mobile app provides authorized employees with secure access to essential work-related tools and information. Users can view personal details, pay stubs, tax forms, and their work schedule. It also allows for clocking in and out and requesting time off directly from a mobile device.

What are the key features of the eSELFSERVE app?

Key features include the ability to view personal information, access pay stubs and tax forms, check your work schedule, clock in and out of shifts, and submit time off requests. These functions are designed for convenient and secure mobile access.

Is the eSELFSERVE app free to use?

Yes, the eSELFSERVE mobile app is free to download and use for authorized customers of APS. There are no in-app purchases or subscription fees associated with accessing its core functionalities.

Who can use the eSELFSERVE mobile app?

The eSELFSERVE mobile app is exclusively available to authorized employees of APS customers. If your employer uses APS and provides access to eSELFSERVE, you will be able to use the mobile application.

What are common use cases for the eSELFSERVE app?

Common use cases include quickly checking your upcoming work schedule, reviewing your latest pay stub, submitting a request for vacation or sick leave, and accurately clocking in and out of your work shifts, all from your smartphone.