Comparison

Joblogic vs ServiceBench

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Joblogic

This app connects your organization's service management system to your field engineers' mobile devices. It allows engineers to receive job details, capture essential information like time sheets and photos, and submit custom forms, reducing reliance on paper and office visits.

Highlights
  • Real-time job information
  • Capture time sheets, notes, and expenses
  • Record mileage and photos
  • Digital signature capture
  • Bespoke form development
Features
Read full description

** PLEASE ENSURE THAT YOUR ORGANIZATION HAS CREATED YOUR ACCOUNT IN JOBLOGIC BEFORE PROCEEDING WITH DOWNLOAD ** WARNING : Continued use of GPS running in the background can dramatically decrease battery life. Joblogic Mobile provides a real-time interface between the Joblogic Service Management System and your engineers' smart phone or tablet devices. Joblogic Mobile allows operatives to receive useful job information such as address, assets, office comments and site notes. Engineers can capture time sheets, notes, parts, expenses, mileage, photos and signatures eliminating the need for paper jobs sheets and expensive trips to the office. Bespoke forms can be developed for replacing additional paperwork such as risk assessments, gas and electrical certificates, equipment service sheets and customer satisfaction forms.

About

ServiceBench

Empower your field technicians with a mobile app designed for efficient onsite job processing. It offers offline capabilities, guided workflows, customer communication tools, and payment processing to enhance service delivery and customer satisfaction.

Highlights
  • Offline job processing
  • Guided data collection workflows
  • Customer notifications and tracking
  • Invoice generation and payment processing
  • Job scheduling and route details
  • Turn-by-turn driving directions
  • Customer contact and service history access
Features
Read full description

Your Network. Mobilized. Power up your technicians. Armed with the ServiceBench Mobile® app, techs can quickly process onsite jobs with ease. Full Features Technicians Need. When using the ServiceBench Mobile® app, your field technicians are empowered with all the required tools to do their job in the most efficient manner all while providing world class customer service. No Internet? No problem. You can work all your jobs offline, too! Guided workflows ensure that tech collects necessary data and provides status updates Keep connected to the customer throughout the service experience with notifications, tech tracking and surveys* Generate customer invoice and process payment* View all jobs, daily schedule and route details Turn-by-turn driving directions supported within your favorite mapping app View all stored customer contact phone numbers with on-click calling capability Search and view service history* Attach and name pictures Touchless features such as eSignature to promote safety Compatibility Requirements: Mobile app users must have existing log in credentials in the ServiceBench System and must be utilizing service jobs. For more information visit www.servicebench.com *May not be available in all regions.

Screenshots

Joblogic4 screens
ServiceBench4 screens

Verdict

The call

The clearest difference is rating: Joblogic at 5.0 against ServiceBench's 2.0. Joblogic also leads on update cadence (every 11 days vs every 3 weeks) and iOS requirement (15.0 vs 17.6). ServiceBench's advantage is ratings volume (77 vs 4). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Joblogic holds the better App Store score, 5.0 against 2.0. That said, the two scores are not equally well evidenced: ServiceBench has 77 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 12% of Joblogic's written reviews are positive against 18% of ServiceBench's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Joblogic ships an update every 11 days, ServiceBench every 3 weeks. The most recent releases landed on October 12, 2026 and October 17, 2026 respectively.

Scorecard4 real differences · 6 level
Joblogic versus ServiceBench: the parameters behind the verdict, then further details
ParameterJoblogicServiceBench
PriceFreeFree
Rating5.0 (4 ratings) — better2.0 (77 ratings)
Positive reviews11.7% of reviews17.8% of reviews — better
Number of ratings477 — better
Update frequencyEvery 11 days — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.6
Further details — not scored
Size186 MB64 MB
Age rating4+17+
DeveloperTracer Management Systems LimitedAsurion Services, LLC

Customer experience

Joblogic

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews60 reviews
Positive11.7%
Neutral8.3%
Negative80.0%

ServiceBench

All ratings77 ratings
Positive20.8%
Neutral6.5%
Negative72.7%
Written reviews45 reviews
Positive17.8%
Neutral4.4%
Negative77.8%

In-app purchases

None

Joblogic

No in-app purchases

None

ServiceBench

No in-app purchases

Questions

Is Joblogic free?
Joblogic is free to download, with no in-app purchases.
Is ServiceBench free?
ServiceBench is free to download, with no in-app purchases.
Which has better reviews, Joblogic or ServiceBench?
Joblogic is rated higher. Joblogic averages 5.0 out of 5 from 4 ratings, while ServiceBench averages 2.0 from 77 ratings.
Do Joblogic or ServiceBench have ads?
Neither Joblogic nor ServiceBench shows ads.
Which is updated more often, Joblogic or ServiceBench?
Joblogic ships an update every 11 days, and ServiceBench every 3 weeks. Most recently, Joblogic was updated on October 12, 2026 and ServiceBench on October 17, 2026.

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