Tommy's Express vs Lansing Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tommy's Express
Manage your car wash membership, find locations, and control in-bay vacuums. Earn credits for referrals and redeem coupons for discounts. Get notified about site changes and offers.
- Join TommyClub membership
- Manage account and payment
- Find car wash locations
- Control self-service vacuums
- Earn referral credits
- Redeem coupons and gift cards
- Receive location updates
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Find a car wash near you and take the wait out of washing with the Tommy’s Express® Car Wash app. Join TommyClub®, manage your account, and drive straight through our app lane. Start your clean routine today! Join TommyClub® Choose the membership that works for you: Unlimited or PayPerWash. Sign up in minutes and start washing today. Refer friends and earn rewards Get rewarded for every friend or family member that joins TommyClub® with your link. Manage your account Need to edit your wash plan or add a vehicle? Manage your account and payment information right from the app. Find a Tommy’s Express Car Wash near you Use the map to find 280+ Tommy’s Express Car Wash locations, check operating hours, and get site details. Get live support Need assistance? Connect with our guest services team through live chat and get answers to your questions in real time. Redeem coupons and gift cards Unlock savings on your next car wash and redeem gift cards and coupons right in the app. Receive location updates Get notified about events and promotions. Love your ride.®
Lansing Connect
Report non-emergency civic issues directly to city government from your smart device. Submit photos and videos of community problems and track the progress of your reports. Help improve your community by engaging with local government.
- Real-time civic issue reporting
- Submit photos and videos
- Track report progress
- Direct communication with city government
- Free to use
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Lansing Connect is a real-time, free, civic engagement platform that allows the public to conveniently communicate non-emergency civic issues directly to city government from their smart devices. Download the Lansing Connect app to report community issues or problems; you can even submit photos and videos. When you use Lansing Connect, your report is submitted to the appropriate department and you can track its progress. Help us make your community a better place to live, work and play.
Screenshots
Verdict
The clearest difference is rating: Tommy's Express at 4.6 against Lansing Connect's 3.1. Tommy's Express also leads on ads (none vs shown) and update cadence (every 9 days vs every 14 months). Lansing Connect's advantage is monetization model (ad-supported vs free with in-app purchases) and review sentiment (36% vs 28%). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tommy's Express holds the better App Store score, 4.6 against 3.1. That said, the two scores are not equally well evidenced: Tommy's Express has 5.5K ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 28% of Tommy's Express's written reviews are positive against 36% of Lansing Connect's, so the app with the better star average is not the one people write more warmly about.
Tommy's Express ships an update every 9 days, Lansing Connect every 14 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | Tommy's Express | Lansing Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (5.5K ratings) — better | 3.1 (12 ratings) |
| Positive reviews | 28.1% of reviews | 36.4% of reviews — better |
| Number of ratings | 5.5K — better | 12 |
| Update frequency | Every 9 days — better | Every 14 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 127 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Tommy's Express LLC | City of Lansing |
Customer experience
Tommy's Express
Lansing Connect
Bugs and requests
Tommy's Express
Reported bugs
4 issues- App login and registration issues
- Inability to update vehicle information
- Notification badge not clearing
- Incompatibility with newer iOS versions
Requested features
4 requests- Ability to manage account on website
- Family/multi-car subscription plans
- Improved app stability and user experience
- Better communication on subscription changes
Lansing Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tommy's Express
No in-app purchases
Lansing Connect
No in-app purchases
Questions
Is Tommy's Express free?
Is Lansing Connect free?
Which has better reviews, Tommy's Express or Lansing Connect?
Do Tommy's Express or Lansing Connect have ads?
Which is updated more often, Tommy's Express or Lansing Connect?
Other comparisons
