Crisp vs Sociocs
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Crisp
Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.
- Multi-channel customer inbox
- Team inbox management
- Mobile-optimized experience
- CRM integration
- Chatbots
- Help articles and shortcuts
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Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--
Sociocs
This business tool centralizes customer communications across multiple platforms. It aids in customer acquisition, retention, and reputation management through a unified inbox for team collaboration.
- Multi-channel customer communication
- Online review management
- Team shared inbox
- SMS and WhatsApp chat
- Web chat and forms
- Customer acquisition and retention tools
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Sociocs is a customer communication tool for your business. It helps you acquire and retain customers, build online reputation, deliver awesome customer service experience, and grow your business. Business texting, Google Maps & WhatsApp chat, online reviews management, web chat, online forms, and SMS notifications using a single tool shared by your team. Supported channels on Sociocs: Facebook Messenger, Facebook Post Comments, Mobile App Reviews, Google Business Reviews, Instagram Business Messaging, Business SMS/Texting, Telegram Messaging, Web Chat, WhatsApp Messaging, Website Forms.
Screenshots
Verdict
The clearest difference is rating: Sociocs at 5.0 against Crisp's 4.4. Sociocs also leads on review sentiment (100% vs 70%). Crisp's advantage is ratings volume (522 vs 3) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sociocs holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Crisp has 522 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 70% of Crisp's written reviews are positive against 100% of Sociocs's.
Crisp ships an update every 2 months, Sociocs every 6 weeks. The most recent releases landed on October 26, 2026 and October 18, 2026 respectively.
| Parameter | Crisp | Sociocs |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (522 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 70.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 522 — better | 3 |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 146 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | Crisp IM SARL | Tracious |
Customer experience
Crisp
Sociocs
Bugs and requests
Crisp
Reported bugs
5 issues- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles
Requested features
6 requests- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings
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- Multilingual support
Sociocs
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Crisp
No in-app purchases
Sociocs
No in-app purchases
