Crisp vs ChartMogul
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Crisp
Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.
- Multi-channel customer inbox
- Team inbox management
- Mobile-optimized experience
- CRM integration
- Chatbots
- Help articles and shortcuts
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Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--
ChartMogul
This platform provides in-depth subscription analytics to help businesses understand and grow their recurring revenue. Easily import your data or integrate with billing systems to track key metrics like MRR and churn, and leverage advanced segmentation for strategic growth.
- Subscription data import
- Billing platform integration
- MRR tracking
- Churn analysis
- Customer LTV calculation
- Advanced segmentation
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Experience the most comprehensive subscription analytics platform on the market. Grow your recurring revenue with deeper insights from your customer and subscription data. Simply import your subscription data to get set up with ChartMogul. Integrate directly with your subscription billing platform, upload a CSV, or build your own solution with our Import API. ChartMogul allows you to track MRR, churn, LTV, cash flow, and more. To succeed as a SaaS business, you need to find the trends behind those numbers. Advanced segmentation features enable you to find the customers that yield the highest growth, focus on the right initiatives, and zero in on product-market fit. ChartMogul provides you with a precise view of your recurring revenue and what drives it. Sign up for a free trial today!
Screenshots
Verdict
The clearest difference is rating: Crisp at 4.4 against ChartMogul's 2.2. Crisp also leads on review sentiment (71% vs 30%) and ratings volume (520 vs 12). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Crisp holds the better App Store score, 4.4 against 2.2. That said, the two scores are not equally well evidenced: Crisp has 520 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 71% of Crisp's written reviews are positive against 30% of ChartMogul's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 15, 2026 and October 9, 2026 respectively.
| Parameter | Crisp | ChartMogul |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (520 ratings) — better | 2.2 (12 ratings) |
| Positive reviews | 70.9% of reviews — better | 30.0% of reviews |
| Number of ratings | 520 — better | 12 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.6 | 16.6 |
| Further details — not scored | ||
| Size | 146 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | Crisp IM SARL | ChartMogul GmbH & Co. KG |
Customer experience
Crisp
ChartMogul
Bugs and requests
Crisp
Reported bugs
5 issues- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles
Requested features
6 requests- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings
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- Multilingual support
ChartMogul
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Crisp
No in-app purchases
ChartMogul
No in-app purchases
