Comparison

Crisp vs WuwenAI

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crisp

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

Highlights
  • Multi-channel customer inbox
  • Team inbox management
  • Mobile-optimized experience
  • CRM integration
  • Chatbots
  • Help articles and shortcuts
Features
Read full description

Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--

About

WuwenAI

Features
Read full description

1.实时双向翻译: 用客户的语言跟他交流,即使它不是你的母语! ChatSmartly聊天室搭载先进多功能翻译器,让语言不再成为障碍。覆盖全球超过200种语言。 多通道切换 200+语言覆盖 即时智能翻译 双向语言设置 AI翻译对接 2.平台账号多开 跨平台无障碍营销: 通过ChatSmartly,用一个软件,而不是多个软件,去查看你的多渠道消息! 一站式多平台多账号聚合,仅需一次扫码登录,便可轻松管理全球社交媒体账号。支持多开,支持WhatsApp,Telegram,LINE,Zalo等平台。 多平台登录 支持账号多开 未读消息提示 自定义IP登录 3.精细化客户管理 ChatSmartly独家管理工具 在一个地方,集中地管理,跟踪,分析你的客户! 独角兽自行研发的客户管理工具,支持工单分享,数据查看。 营销分流链接 数据工单报表 粉丝计数 引流活链 4.AI智能营销SCRM 让最先进的AI技术为你的业务加分提速! 不同平台粉丝集中管理,有效分析市场趋势,持续维护客户,提升客户满意度和忠诚度,为企业赢得更多市场份额。 客户备注修改 快捷回复 消息群发 陌生人对话

Screenshots

Crisp4 screens
WuwenAI4 screens

Verdict

The call

The clearest difference is update cadence: WuwenAI at monthly against Crisp's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Crisp ships an update every 2 months, WuwenAI monthly. The most recent releases landed on November 11, 2026 and November 8, 2026 respectively.

Scorecard1 real difference · 9 level
Crisp versus WuwenAI: the parameters behind the verdict, then further details
ParameterCrispWuwenAI
PriceFreeFree
Rating4.4 (522 ratings) — better—
Positive reviews70.0% of reviews—
Number of ratings522 — better—
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.1 — better
Further details — not scored
Size146 MB38 MB
Age rating4+17+
DeveloperCrisp IM SARL敏娟 康

Bugs and requests

Crisp

Reported bugs

5 issues
  • Login screen freezes
  • Incompatible with newer iOS versions
  • Notification sound not working
  • Conversation filtering issues
  • Inability to edit user profiles

Requested features

6 requests
  • Dark mode option
  • Bulk message management
  • Improved mobile UI/UX
  • Advanced analytics and reporting
  • Customizable notification settings
Show 1 more
  • Multilingual support

WuwenAI

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Crisp

No in-app purchases

None

WuwenAI

No in-app purchases

Questions

Is Crisp free?
Crisp is free to download, with no in-app purchases.
Is WuwenAI free?
WuwenAI is free to download, with no in-app purchases.
Do Crisp or WuwenAI have ads?
Neither Crisp nor WuwenAI shows ads.
Which is updated more often, Crisp or WuwenAI?
Crisp ships an update every 2 months, and WuwenAI monthly. Most recently, Crisp was updated on November 11, 2026 and WuwenAI on November 8, 2026.

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