Crisp vs Orchid Ops
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Crisp
Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.
- Multi-channel customer inbox
- Team inbox management
- Mobile-optimized experience
- CRM integration
- Chatbots
- Help articles and shortcuts
Read full descriptionHide full description
Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--
Orchid Ops
Read full descriptionHide full description
Orchid Ops – Beauty Business Management Your Beauty Business, Beautifully Managed Orchid Ops is an all-in-one business management platform built for salon owners, makeup artists, beauty studios, and beauty academies. Manage appointments, clients, payments, staff, and business growth from one elegant and easy-to-use app. Designed specifically for the beauty industry, Orchid Ops helps professionals simplify daily operations, improve customer experience, and grow their business efficiently. Key Features Appointment Management Manage bookings with an easy calendar interface Avoid double bookings and scheduling conflicts View daily, weekly, and monthly appointments Client CRM Store client profiles and contact details Track service history and client preferences Maintain organized customer records WhatsApp & SMS Reminders Send automatic appointment reminders Reduce missed appointments and cancellations Improve client communication Billing & Payments Generate professional invoices Track payments and pending balances Monitor revenue and transactions Reports & Analytics View business performance insights Track top services and repeat customers Make better business decisions with reports Staff Management Manage multiple staff members Assign appointments and monitor performance Improve salon productivity and workflow Loyalty & Membership Create customer loyalty programs Offer memberships and rewards Increase repeat business and retention Perfect For Salon Owners Freelance Makeup Artists Beauty Studios Beauty Academies Nail & Spa Businesses Why Choose Orchid Ops? Easy-to-use interface Built specifically for the beauty industry Affordable and scalable plans Professional business management tools Secure and reliable platform Whether you are starting your beauty business or managing a growing salon, Orchid Ops provides the tools you need to stay organized and grow confidently. Support Email: support@lemeniz.com WhatsApp: +91 8122275596
Screenshots
Verdict
The clearest difference is update cadence: Orchid Ops at weekly against Crisp's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Crisp ships an update every 2 months, Orchid Ops weekly. The most recent releases landed on November 11, 2026 and November 5, 2026 respectively.
| Parameter | Crisp | Orchid Ops |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (522 ratings) — better | — |
| Positive reviews | 70.0% of reviews | — |
| Number of ratings | 522 — better | — |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 146 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | Crisp IM SARL | LeMeniz Technologies |
Bugs and requests
Crisp
Reported bugs
5 issues- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles
Requested features
6 requests- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings
Show 1 moreShow fewer
- Multilingual support
Orchid Ops
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Crisp
No in-app purchases
Orchid Ops
No in-app purchases






