Crisp vs TomsTags
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Crisp
Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.
- Multi-channel customer inbox
- Team inbox management
- Mobile-optimized experience
- CRM integration
- Chatbots
- Help articles and shortcuts
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Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--
TomsTags
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TomsTags geeft organisaties direct inzicht in waar bedrijfsmiddelen zich bevinden. Bluetooth-tags worden door vaste TomsTags-ankers gedetecteerd en op zone- of ruimteniveau weergegeven. Zo zie je snel waar een object voor het laatst is waargenomen, zonder onnodig te zoeken in magazijnen, werkplaatsen of productieruimtes. Met de TomsTags-app kun je: • tags en gekoppelde bedrijfsmiddelen bekijken; • de laatst bekende locatie en locatiegeschiedenis raadplegen; • een tag in de buurt gericht terugvinden via Bluetooth; • zien welk TomsTags-anker zich het dichtst bij je bevindt; • nieuwe ankers vinden en met wifi configureren; • QR-codes op TomsTags-stickers scannen; • meldingen, automatiseringen en instellingen beheren. TomsTags is ontwikkeld voor zakelijk gebruik en werkt samen met een actieve TomsTags-omgeving en de bijbehorende TomsTags-hardware. De weergegeven locatie is een praktische indicatie op basis van het dichtstbijzijnde anker. TomsTags toont waar een bedrijfsmiddel zich ongeveer bevindt, niet de exacte positie binnen een ruimte.
Screenshots
Verdict
The clearest difference is update cadence: TomsTags at daily against Crisp's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Crisp ships an update every 2 months, TomsTags daily. The most recent releases landed on October 15, 2026 and October 7, 2026 respectively.
| Parameter | Crisp | TomsTags |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (520 ratings) — better | — |
| Positive reviews | 70.9% of reviews | — |
| Number of ratings | 520 — better | — |
| Update frequency | Every 2 months | Daily — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 146 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | Crisp IM SARL | TranspaClean |
Bugs and requests
Crisp
Reported bugs
5 issues- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles
Requested features
6 requests- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings
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- Multilingual support
TomsTags
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Crisp
No in-app purchases
TomsTags
No in-app purchases









