Comparison

Crisp vs TomsTags

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crisp

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

Highlights
  • Multi-channel customer inbox
  • Team inbox management
  • Mobile-optimized experience
  • CRM integration
  • Chatbots
  • Help articles and shortcuts
Features
Read full description

Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--

About

TomsTags

Features
Read full description

TomsTags geeft organisaties direct inzicht in waar bedrijfsmiddelen zich bevinden. Bluetooth-tags worden door vaste TomsTags-ankers gedetecteerd en op zone- of ruimteniveau weergegeven. Zo zie je snel waar een object voor het laatst is waargenomen, zonder onnodig te zoeken in magazijnen, werkplaatsen of productieruimtes. Met de TomsTags-app kun je: • tags en gekoppelde bedrijfsmiddelen bekijken; • de laatst bekende locatie en locatiegeschiedenis raadplegen; • een tag in de buurt gericht terugvinden via Bluetooth; • zien welk TomsTags-anker zich het dichtst bij je bevindt; • nieuwe ankers vinden en met wifi configureren; • QR-codes op TomsTags-stickers scannen; • meldingen, automatiseringen en instellingen beheren. TomsTags is ontwikkeld voor zakelijk gebruik en werkt samen met een actieve TomsTags-omgeving en de bijbehorende TomsTags-hardware. De weergegeven locatie is een praktische indicatie op basis van het dichtstbijzijnde anker. TomsTags toont waar een bedrijfsmiddel zich ongeveer bevindt, niet de exacte positie binnen een ruimte.

Screenshots

Crisp4 screens
TomsTags4 screens

Verdict

The call

The clearest difference is update cadence: TomsTags at daily against Crisp's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Crisp ships an update every 2 months, TomsTags daily. The most recent releases landed on October 15, 2026 and October 7, 2026 respectively.

Scorecard1 real difference · 9 level
Crisp versus TomsTags: the parameters behind the verdict, then further details
ParameterCrispTomsTags
PriceFreeFree
Rating4.4 (520 ratings) — better—
Positive reviews70.9% of reviews—
Number of ratings520 — better—
Update frequencyEvery 2 monthsDaily — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.6 — better
Further details — not scored
Size146 MB20 MB
Age rating4+4+
DeveloperCrisp IM SARLTranspaClean

Bugs and requests

Crisp

Reported bugs

5 issues
  • Login screen freezes
  • Incompatible with newer iOS versions
  • Notification sound not working
  • Conversation filtering issues
  • Inability to edit user profiles

Requested features

6 requests
  • Dark mode option
  • Bulk message management
  • Improved mobile UI/UX
  • Advanced analytics and reporting
  • Customizable notification settings
Show 1 more
  • Multilingual support

TomsTags

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Crisp

No in-app purchases

None

TomsTags

No in-app purchases

Questions

Is Crisp free?
Crisp is free to download, with no in-app purchases.
Is TomsTags free?
TomsTags is free to download, with no in-app purchases.
Do Crisp or TomsTags have ads?
Neither Crisp nor TomsTags shows ads.
Which is updated more often, Crisp or TomsTags?
Crisp ships an update every 2 months, and TomsTags daily. Most recently, Crisp was updated on October 15, 2026 and TomsTags on October 7, 2026.

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