Comparison

Crisp vs YetiConnect Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crisp

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

Highlights
  • Multi-channel customer inbox
  • Team inbox management
  • Mobile-optimized experience
  • CRM integration
  • Chatbots
  • Help articles and shortcuts
Features
Read full description

Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--

About

YetiConnect Mobile

Read full description

YetiConnect brings your business texting and calling to your phone. Stay connected with customers wherever you are — every conversation, contact, and call in one place. YetiConnect is a companion app for YetiConnect accounts. You'll need an active account from your organization to sign in. WHAT YOU CAN DO • Two-way business texting (SMS/MMS) from your dedicated business line • Make and receive calls with a native calling experience — mute, hold, keypad, speaker, and call recording • See every conversation in a shared team inbox and pick up where anyone left off • Look up contacts, view their details, and set the default contact for a shared number • Send photos and attachments in a conversation • Record and manage your voicemail greeting • Get push notifications for new messages and missed calls • AI writing tools to help you draft, rephrase, and polish replies • Works with your existing HubSpot contacts and conversations BUILT FOR TEAMS Conversations are shared across your team, so anyone can respond and nothing slips through the cracks. Assign conversations, mark them resolved, and keep customer communication organized. SECURE SIGN-IN Sign in with your YetiConnect credentials, with support for two-factor authentication. Note: YetiConnect requires an account provisioned by your organization. Messaging and calling use your organization's phone numbers and settings. Visit yeticonnect.com to learn more.

Screenshots

Crisp4 screens
YetiConnect Mobile4 screens

Verdict

The call

The clearest difference is update cadence: YetiConnect Mobile at every 2 weeks against Crisp's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Crisp ships an update every 2 months, YetiConnect Mobile every 2 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard1 real difference · 9 level
Crisp versus YetiConnect Mobile: the parameters behind the verdict, then further details
ParameterCrispYetiConnect Mobile
PriceFreeFree
Rating4.4 (522 ratings) — better—
Positive reviews70.0% of reviews—
Number of ratings522 — better—
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad — betteriPhone
Requires iOS16.616.4 — better
Further details — not scored
Size146 MB48 MB
Age rating4+4+
DeveloperCrisp IM SARLYeti Text, Inc

Bugs and requests

Crisp

Reported bugs

5 issues
  • Login screen freezes
  • Incompatible with newer iOS versions
  • Notification sound not working
  • Conversation filtering issues
  • Inability to edit user profiles

Requested features

6 requests
  • Dark mode option
  • Bulk message management
  • Improved mobile UI/UX
  • Advanced analytics and reporting
  • Customizable notification settings
Show 1 more
  • Multilingual support

YetiConnect Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Crisp

No in-app purchases

None

YetiConnect Mobile

No in-app purchases

Questions

Is Crisp free?
Crisp is free to download, with no in-app purchases.
Is YetiConnect Mobile free?
YetiConnect Mobile is free to download, with no in-app purchases.
Do Crisp or YetiConnect Mobile have ads?
Neither Crisp nor YetiConnect Mobile shows ads.
Which is updated more often, Crisp or YetiConnect Mobile?
Crisp ships an update every 2 months, and YetiConnect Mobile every 2 weeks. Most recently, Crisp was updated on October 26, 2026 and YetiConnect Mobile on October 24, 2026.

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