Comparison

Crisp vs ServiceKeel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crisp

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

Highlights
  • Multi-channel customer inbox
  • Team inbox management
  • Mobile-optimized experience
  • CRM integration
  • Chatbots
  • Help articles and shortcuts
Features
Read full description

Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--

About

ServiceKeel

Features
Read full description

ServiceKeel helps service businesses organize customer work from the first request to the final invoice. Manage customers, jobs, estimates, invoices, schedules, and crews in one workspace. Keep job notes and attachments close at hand, review customer activity, and use the AI assistant to prepare work for your approval. Create an account, set up your business, or sign in to your existing ServiceKeel account. An internet connection is required. Learn more at servicekeel.com.

Screenshots

Crisp4 screens
ServiceKeel4 screens

Verdict

The call

Crisp and ServiceKeel are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
Crisp versus ServiceKeel: the parameters behind the verdict, then further details
ParameterCrispServiceKeel
PriceFreeFree
Rating4.4 (522 ratings) — better—
Positive reviews70.0% of reviews—
Number of ratings522 — better—
Update frequencyEvery 2 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.615.0 — better
Further details — not scored
Size146 MB199 MB
Age rating4+17+
DeveloperCrisp IM SARLSiteStack LLC

Bugs and requests

Crisp

Reported bugs

5 issues
  • Login screen freezes
  • Incompatible with newer iOS versions
  • Notification sound not working
  • Conversation filtering issues
  • Inability to edit user profiles

Requested features

6 requests
  • Dark mode option
  • Bulk message management
  • Improved mobile UI/UX
  • Advanced analytics and reporting
  • Customizable notification settings
Show 1 more
  • Multilingual support

ServiceKeel

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Crisp

No in-app purchases

None

ServiceKeel

No in-app purchases

Questions

Is Crisp free?
Crisp is free to download, with no in-app purchases.
Is ServiceKeel free?
ServiceKeel is free to download, with no in-app purchases.
Do Crisp or ServiceKeel have ads?
Neither Crisp nor ServiceKeel shows ads.

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