Comparison

Hik vs Lorex Cloud

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hik

Access live video streams from your security cameras and DVRs remotely. Review recorded footage and receive instant alerts for motion detection events. Connect to your devices globally with ease.

Highlights
  • Real-time monitoring
  • Video playback
  • Motion detection alarm notification
  • Remote camera access
  • Device management
Features
Read full description

The Hik-connect app is designed to work with Hikvision series DVRs, NVRs and IP cameras which support Cloud P2P function. It allows you to live view your cameras remotely. All you need to do is creating an account and adding device into the account, then you can enjoy the real-time video from cameras on a global scale. It also allows you to play back recorded video to search every milestone of your life. When motion detection alarm of your device triggered, you can get an instant message notification from Hik-connect app. Key Features: 1. Real-time monitoring 2. Video playback 3. Motion detection alarm notification

About

Lorex Cloud

Access and manage your security camera system from anywhere. View live feeds, review recorded footage, and capture snapshots or video clips directly from your mobile device. Configure settings and receive important notifications for enhanced home security.

Highlights
  • Easy system setup and control
  • Remote live video viewing
  • Playback recorded video
  • Record videos and take snapshots
  • Configure system settings
  • Push notifications
Features
Read full description

With Lorex Cloud, you can: • Enjoy easy setup and control of your system • View live video from multiple cameras remotely • Playback recorded video to review events • Record videos or take snapshots directly from your iOS device • Configure system settings and push notifications • Enjoy professional-grade features Compatible with select Lorex Security Systems and HD Active Deterrence solutions.

Screenshots

Hik4 screens
Lorex Cloud4 screens

Verdict

The call

The clearest difference is rating: Hik at 4.7 against Lorex Cloud's 1.5. Hik also leads on update cadence (every 8 days vs every 6 months) and ratings volume (172K vs 282). Lorex Cloud's advantage is iOS requirement (9.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hik holds the better App Store score, 4.7 against 1.5. That said, the two scores are not equally well evidenced: Hik has 172K ratings behind it against 282, so its average is the more settled of the two. Written reviews point the same way: 23% of Hik's written reviews are positive against 8% of Lorex Cloud's.

UpkeepUpdate frequency

Hik ships an update every 8 days, Lorex Cloud every 6 months. The most recent releases landed on October 18, 2026 and October 17, 2026 respectively.

Scorecard6 real differences · 5 level
Hik versus Lorex Cloud: the parameters behind the verdict, then further details
ParameterHikLorex Cloud
PriceFreeFree
Rating4.7 (172K ratings) — better1.5 (282 ratings)
Positive reviews23.0% of reviews — better7.8% of reviews
Number of ratings172K — better282
Update frequencyEvery 8 days — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#110 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.09.0 — better
Further details — not scored
Size599 MB92 MB
Age rating4+4+
DeveloperHangzhou Hikvision Digital Technology Co., Ltd.LOREX TECHNOLOGY INC.

Customer experience

Hik

All ratings172,037 ratings
Positive92.3%
Neutral3.2%
Negative4.4%
Written reviews1,056 reviews
Positive23.0%
Neutral12.9%
Negative64.1%

Lorex Cloud

All ratings172 ratings
Positive10.5%
Neutral5.8%
Negative83.7%
Written reviews500 reviews
Positive7.8%
Neutral4.8%
Negative87.4%

User reviews

Hik

From 172K App Store ratings

What we love

  • 🚀 Fast and responsive
  • 🔒 Secure and reliable
  • 👍 User-friendly interface
  • 🤖 Excellent camera quality
  • 💡 Useful notification features

Room to improve

  • 🐛 Frequent app crashes
  • 🔍 Difficult to navigate and find cameras
  • 🕰️ Slow playback and video loading
  • 🔌 Unstable network connectivity
  • 🤯 Confusing and unintuitive updates

Lorex Cloud

From 282 App Store ratings

What we love

  • 🚀 Lightning-fast live view
  • 👍 User-friendly app
  • 🚀 Quick camera connection
  • 🔒 Reliable security system

Room to improve

  • 🐛 Frequent connection issues
  • 🐛 Laggy and slow app performance
  • 🐛 Playback functionality not working
  • 🐛 Distorted camera aspect ratios
  • 🐛 Notifications not working consistently

Bugs and requests

Hik

Reported bugs

5 issues
  • Cameras randomly show as offline
  • Playback function often fails to load
  • Notifications disappear from the app
  • App fails to open after recent updates
  • Camera settings reset after app updates

Requested features

5 requests
  • Add support for portrait mode on tablets
  • Improve playback controls with fast forward/rewind
  • Allow custom naming and organization of cameras
  • Provide better notification customization options
  • Integrate with smart home automation platforms

Lorex Cloud

Reported bugs

5 issues
  • App crashes on launch
  • Inability to add/connect cameras
  • Blank or black camera feeds
  • Incorrect time zone settings
  • Incompatibility with certain devices

Requested features

5 requests
  • Improved camera view customization
  • Better playback controls and timeline scrubbing
  • Smart motion detection alerts
  • Compatibility with newer iOS versions
  • Regular app updates and bug fixes

In-app purchases

None

Hik

No in-app purchases

None

Lorex Cloud

No in-app purchases

Questions

Is Hik free?
Hik is free to download, with no in-app purchases.
Is Lorex Cloud free?
Lorex Cloud is free to download, with no in-app purchases.
Which has better reviews, Hik or Lorex Cloud?
Hik is rated higher. Hik averages 4.7 out of 5 from 172K ratings, while Lorex Cloud averages 1.5 from 282 ratings.
Do Hik or Lorex Cloud have ads?
Neither Hik nor Lorex Cloud shows ads.
Which is updated more often, Hik or Lorex Cloud?
Hik ships an update every 8 days, and Lorex Cloud every 6 months. Most recently, Hik was updated on October 18, 2026 and Lorex Cloud on October 17, 2026.

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