Comparison

Redtail CRM vs CoreNexa Legacy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Redtail CRM

Manage client relationships with access to contact information, calendar items, and CRM capabilities on the go. Stay connected to clients, prospects, and your team with features for scheduling, communication, and data management.

Highlights
  • Access client contact information
  • Manage calendar and schedule activities
  • View and edit contact details
  • Add notes to contact records
  • Communicate with contacts via phone/email
  • Track client opportunities
Features
Read full description

Access the day-to-day contact information, calendar items, and CRM capabilities necessary for you to manage your client relationships whether you’re in the office, on the road, up in the air, or walking the family dog. Redtail CRM was founded in 2003 as the first cloud-based CRM tailored specifically for advisors to provide anywhere, anytime access to their data and processes, an essential need in our increasingly connected world. Redtail CRM’s companion app aims to provide you with many of the tools from the CRM you access from desktop or laptop, in order that your ability to service your clients effectively remains consistent, no matter the device you are currently using or where you find yourself. If you aren’t already a Redtail CRM subscriber, we welcome you to take advantage of our 30-day free trial! The Redtail CRM app is free-to-use for subscribers. Using the Redtail CRM app, you can stay on top of meetings and opportunities and stay connected to your clients, your prospects and your team: Access your Redtail calendar, as well as the calendar of your other database users. View individually or view multiple users’ calendars at once. See your calendar in Day, Month, or Week (with expandable agenda view for each day of the week) views. Expand your activities to a card view on the today page to view relevant details. Quick completion or edit options are accessible from an activity’s card view (or with a left swipe on a non-expanded card). Create, edit, assign, complete and/or delete activities. The date picker for activities features days of the week along with the date in order to facilitate ease of selection. Add contacts and/or attendees to new activities. Edit contacts and/or attendees on existing activities. Easily access your Contacts A-Z page and your recently viewed contacts, or search your entire database of contacts. Quickly access your contacts’ activities, notes, accounts, contact card and details, important information, keywords and tag groups. Be prepared for every meeting, whether it occurs by schedule or by chance. Reach out to your contacts via phone, text or primary email from any page within their contact record. Click a contact’s address to access Maps and driving directions. Add notes to contact records. Adding notes during or directly after a client interaction allows you to document what is important before it can slip from your mind. This also means you aren’t leaving this all-important task to the end of the day, when there may be competing pressures for your attention. Add or edit activities, phone numbers, email addresses, physical addresses, social media addresses and/or website addresses for your contacts. View, edit or add new opportunities to your CRM. About Redtail Technology: Founded in 2003, Redtail Technology is a leading provider of web-based Client Relationship Management (CRM), compliant text messaging solutions (Redtail Speak), paperless office, and email archiving solutions in the financial services industry. The company is dedicated to helping advisors efficiently grow their firms by providing them with the core technologies that drive their day-to-day operations, offering low cost and easy to implement applications and integrating with many of the industry's most widely used applications. As a pioneer in the financial technology industry, Redtail is committed to providing advisors exceptional customer service and strives to contribute in meaningful ways to its local communities in California, Arizona, and Georgia.

About

CoreNexa Legacy

Manage your business phone system from your mobile device. Make and receive calls using your business number and caller ID, access voicemail, and utilize features like virtual attendants and conference bridges. Stay connected to your business communications on the go.

Highlights
  • Make/receive business calls
  • Use business caller ID
  • Access voicemail
  • Extension dialing
  • Shared contacts directory
  • Conference bridge access
  • Virtual attendant management
Features
Read full description

Leverage the power of your business phone through your iPhone or iPad - anywhere, anytime. By using your iPhone or iPad, you can make and receive calls from your business phone, access your voicemail, business directories, recent calls, conference bridges and other valuable features, such as virtual attendant. Some key benefits of the mobile app include the following: · Making calls using your business calling plan and your business caller ID · Receiving calls made to your business phone number on the app · Being able to extension dial co-workers · Using the shared contacts directory and having access to all extensions in the company · Viewing recent calls · Clicking to dial back any of your recent callers · One-click to dial your conference bridges as a moderator or attendee · Listening to your voicemail · Updating your voicemail greetings · Managing virtual attendant schedules, including the ability to override your current schedule · Updating your virtual attendant greetings To Use this App: · Download and install the app on your iPhone or iPad · Sign-in using your phone system portal username and password NOTE: If you need more information or can’t log in, check with your service provider to see if you have the necessary permissions to use this application.

Screenshots

Redtail CRM4 screens
CoreNexa Legacy3 screens

Verdict

The call

The clearest difference is review sentiment: Redtail CRM at 71% against CoreNexa Legacy's 22%. Redtail CRM also leads on rating (4.6 vs 2.3) and iOS requirement (13.0 vs 15.6). CoreNexa Legacy's advantage is monetization model (free vs free with in-app purchases). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Redtail CRM holds the better App Store score, 4.6 against 2.3. Both are backed by a comparable volume of ratings — 695 and 275 respectively. Written reviews point the same way: 71% of Redtail CRM's written reviews are positive against 22% of CoreNexa Legacy's.

UpkeepUpdate frequency

Redtail CRM ships an update fortnightly, CoreNexa Legacy every 3 weeks. Both last shipped on November 2, 2026.

Scorecard4 real differences · 6 level
Redtail CRM versus CoreNexa Legacy: the parameters behind the verdict, then further details
ParameterRedtail CRMCoreNexa Legacy
PriceFreeFree
Rating4.6 (695 ratings) — better2.3 (275 ratings)
Positive reviews70.9% of reviews — better22.5% of reviews
Number of ratings695 — better275
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.6
Further details — not scored
Size30 MB38 MB
Age rating4+17+
DeveloperRedtail Technology, Inc.CoreNexa, LLC

Customer experience

Redtail CRM

All ratings675 ratings
Positive91.3%
Neutral4.0%
Negative4.7%
Written reviews86 reviews
Positive70.9%
Neutral9.3%
Negative19.8%

CoreNexa Legacy

All ratings275 ratings
Positive30.2%
Neutral2.2%
Negative67.6%
Written reviews89 reviews
Positive22.5%
Neutral2.2%
Negative75.3%

User reviews

Redtail CRM

From 695 App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure
  • 👍 Convenient for on-the-go work
  • 👍 Logical and helpful system
  • 👍 Exact and available with great service

Room to improve

  • 🐛 App never works or crashes constantly
  • 🐛 Calendar won't load or sync properly
  • 🐛 Difficult to complete tasks with notes
  • 🐛 Slow loading times
  • 🐛 Doesn't update opportunities linked with contacts

CoreNexa Legacy

From 275 App Store ratings

What we love

  • ✅ Enables remote work and mobile connectivity
  • 📱 Easy navigation and user-friendly interface
  • 🔄 Seamless integration with iPhone CallKit
  • 📧 Voicemail email notifications and transcripts
  • 💼 Professional business communication tool

Room to improve

  • 📉 Frequent call drops and disconnections
  • 🔊 Poor audio quality and clarity issues
  • ❌ Unreliable incoming call delivery
  • ⏳ Calls stuck on 'Connecting' indefinitely
  • 🔐 Login issues and forced logouts

Bugs and requests

Redtail CRM

Reported bugs

3 issues
  • Calendar won't load
  • Crashes when adding events
  • Navigation button blocked by graphic

Requested features

8 requests
  • Search feature for client notes
  • Birthdays shown in notifications
  • Kanban view for opportunities
  • Integration with Zimbra Calendar
  • Face ID support
Show 3 more
  • Version information and update check
  • Filters for contact search
  • Dark mode

CoreNexa Legacy

Reported bugs

18 issues
  • Calls drop after 5-6 minutes
  • Audio cuts in and out during calls
  • Incoming calls don't ring on device
  • App crashes when selecting text
  • Speakerphone stops working mid-call
Show 13 more
  • Screen orientation issues
  • Call history not populating
  • Voicemail messages disappearing
  • Ghost messages that won't delete
  • Calls disconnect when switching from cellular to WiFi
  • Multiple simultaneous calls cause app failure
  • App logs out without warning
  • Hangup button requires multiple clicks
  • Auto-fill password field prevents login recovery
  • Notifications interrupt and end calls
  • Video recording access lost after updates
  • Contacts only load in phone app, not web version
  • Call quality degrades with each update

Requested features

11 requests
  • Improve call stability and reliability
  • Enhance audio quality and noise reduction
  • Better contact management and syncing
  • SMS/text messaging functionality
  • Improved speaker phone reliability
Show 6 more
  • Better volume controls and audio settings
  • Respect system-wide iOS settings
  • Faster app load times
  • Improved call history tracking
  • Better offline functionality
  • Adjust call button placement away from bottom bar

In-app purchases

None

Redtail CRM

No in-app purchases

None

CoreNexa Legacy

No in-app purchases

Questions

Is Redtail CRM free?
Redtail CRM is free to download, with no in-app purchases.
Is CoreNexa Legacy free?
CoreNexa Legacy is free to download, with no in-app purchases.
Which has better reviews, Redtail CRM or CoreNexa Legacy?
Redtail CRM is rated higher. Redtail CRM averages 4.6 out of 5 from 695 ratings, while CoreNexa Legacy averages 2.3 from 275 ratings.
Do Redtail CRM or CoreNexa Legacy have ads?
Neither Redtail CRM nor CoreNexa Legacy shows ads.
Which is updated more often, Redtail CRM or CoreNexa Legacy?
Redtail CRM ships an update fortnightly, and CoreNexa Legacy every 3 weeks. Most recently, Redtail CRM was updated on November 2, 2026 and CoreNexa Legacy on November 2, 2026.

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