Comparison

CoreNexa Legacy vs ConnectWise Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CoreNexa Legacy

Manage your business phone system from your mobile device. Make and receive calls using your business number and caller ID, access voicemail, and utilize features like virtual attendants and conference bridges. Stay connected to your business communications on the go.

Highlights
  • Make/receive business calls
  • Use business caller ID
  • Access voicemail
  • Extension dialing
  • Shared contacts directory
  • Conference bridge access
  • Virtual attendant management
Features
Read full description

Leverage the power of your business phone through your iPhone or iPad - anywhere, anytime. By using your iPhone or iPad, you can make and receive calls from your business phone, access your voicemail, business directories, recent calls, conference bridges and other valuable features, such as virtual attendant. Some key benefits of the mobile app include the following: · Making calls using your business calling plan and your business caller ID · Receiving calls made to your business phone number on the app · Being able to extension dial co-workers · Using the shared contacts directory and having access to all extensions in the company · Viewing recent calls · Clicking to dial back any of your recent callers · One-click to dial your conference bridges as a moderator or attendee · Listening to your voicemail · Updating your voicemail greetings · Managing virtual attendant schedules, including the ability to override your current schedule · Updating your virtual attendant greetings To Use this App: · Download and install the app on your iPhone or iPad · Sign-in using your phone system portal username and password NOTE: If you need more information or can’t log in, check with your service provider to see if you have the necessary permissions to use this application.

About

ConnectWise Mobile

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

Highlights
  • View agenda at a glance
  • Update ticket status
  • Add ticket notes
  • Submit expenses
  • User-friendly interface
Features
Read full description

The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.

Screenshots

CoreNexa Legacy3 screens
ConnectWise Mobile4 screens

Verdict

The call

The clearest difference is rating: ConnectWise Mobile at 3.9 against CoreNexa Legacy's 2.3. ConnectWise Mobile also leads on ratings volume (3.3K vs 275). CoreNexa Legacy's advantage is review sentiment (22% vs 7%) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ConnectWise Mobile holds the better App Store score, 3.9 against 2.3. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 275, so its average is the more settled of the two. Written reviews complicate that: 22% of CoreNexa Legacy's written reviews are positive against 7% of ConnectWise Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

CoreNexa Legacy ships an update every 3 weeks, ConnectWise Mobile every 2 months. The most recent releases landed on October 17, 2026 and October 15, 2026 respectively.

Scorecard4 real differences · 6 level
CoreNexa Legacy versus ConnectWise Mobile: the parameters behind the verdict, then further details
ParameterCoreNexa LegacyConnectWise Mobile
PriceFreeFree
Rating2.3 (275 ratings)3.9 (3.3K ratings) — better
Positive reviews22.5% of reviews — better7.4% of reviews
Number of ratings2753.3K — better
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.6
Further details — not scored
Size38 MB51 MB
Age rating17+4+
DeveloperCoreNexa, LLCConnectWise

Customer experience

CoreNexa Legacy

All ratings275 ratings
Positive30.2%
Neutral2.2%
Negative67.6%
Written reviews89 reviews
Positive22.5%
Neutral2.2%
Negative75.3%

ConnectWise Mobile

All ratings3,348 ratings
Positive70.1%
Neutral7.3%
Negative22.6%
Written reviews162 reviews
Positive7.4%
Neutral18.5%
Negative74.1%

User reviews

CoreNexa Legacy

From 275 App Store ratings

What we love

  • ✅ Enables remote work and mobile connectivity
  • 📱 Easy navigation and user-friendly interface
  • 🔄 Seamless integration with iPhone CallKit
  • 📧 Voicemail email notifications and transcripts
  • 💼 Professional business communication tool

Room to improve

  • 📉 Frequent call drops and disconnections
  • 🔊 Poor audio quality and clarity issues
  • ❌ Unreliable incoming call delivery
  • ⏳ Calls stuck on 'Connecting' indefinitely
  • 🔐 Login issues and forced logouts

ConnectWise Mobile

From 3.3K App Store ratings

What we love

  • 👍 Clean and responsive interface
  • 🚀 Syncs data well
  • 🚀 Allows dictating time entries and looking up contacts

Room to improve

  • 🐛 Frequent login issues and authentication problems
  • 🐛 Buggy and unreliable, often requires reinstalling
  • 🐛 Limited functionality compared to desktop version
  • 🐛 Difficult to use, clunky interface
  • 🐛 Lacks key features like editing tickets and expenses

Bugs and requests

CoreNexa Legacy

Reported bugs

18 issues
  • Calls drop after 5-6 minutes
  • Audio cuts in and out during calls
  • Incoming calls don't ring on device
  • App crashes when selecting text
  • Speakerphone stops working mid-call
Show 13 more
  • Screen orientation issues
  • Call history not populating
  • Voicemail messages disappearing
  • Ghost messages that won't delete
  • Calls disconnect when switching from cellular to WiFi
  • Multiple simultaneous calls cause app failure
  • App logs out without warning
  • Hangup button requires multiple clicks
  • Auto-fill password field prevents login recovery
  • Notifications interrupt and end calls
  • Video recording access lost after updates
  • Contacts only load in phone app, not web version
  • Call quality degrades with each update

Requested features

11 requests
  • Improve call stability and reliability
  • Enhance audio quality and noise reduction
  • Better contact management and syncing
  • SMS/text messaging functionality
  • Improved speaker phone reliability
Show 6 more
  • Better volume controls and audio settings
  • Respect system-wide iOS settings
  • Faster app load times
  • Improved call history tracking
  • Better offline functionality
  • Adjust call button placement away from bottom bar

ConnectWise Mobile

Reported bugs

4 issues
  • SSO authentication not working
  • Ticket and expense fields not functioning properly
  • Inability to stay logged in, constantly logging out
  • App crashes or freezes frequently

Requested features

6 requests
  • Add iPad version
  • Improve search and filtering capabilities
  • Implement stopwatch/timer functionality
  • Allow editing of time entries, expenses, and ticket details
  • Integrate signature capture for tickets
Show 1 more
  • Add ability to assign self to tickets

In-app purchases

None

CoreNexa Legacy

No in-app purchases

None

ConnectWise Mobile

No in-app purchases

Questions

Is CoreNexa Legacy free?
CoreNexa Legacy is free to download, with no in-app purchases.
Is ConnectWise Mobile free?
ConnectWise Mobile is free to download, with no in-app purchases.
Which has better reviews, CoreNexa Legacy or ConnectWise Mobile?
ConnectWise Mobile is rated higher. CoreNexa Legacy averages 2.3 out of 5 from 275 ratings, while ConnectWise Mobile averages 3.9 from 3.3K ratings.
Do CoreNexa Legacy or ConnectWise Mobile have ads?
Neither CoreNexa Legacy nor ConnectWise Mobile shows ads.
Which is updated more often, CoreNexa Legacy or ConnectWise Mobile?
CoreNexa Legacy ships an update every 3 weeks, and ConnectWise Mobile every 2 months. Most recently, CoreNexa Legacy was updated on October 17, 2026 and ConnectWise Mobile on October 15, 2026.

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