Redtail CRM vs Canopy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Redtail CRM
Manage client relationships with access to contact information, calendar items, and CRM capabilities on the go. Stay connected to clients, prospects, and your team with features for scheduling, communication, and data management.
- Access client contact information
- Manage calendar and schedule activities
- View and edit contact details
- Add notes to contact records
- Communicate with contacts via phone/email
- Track client opportunities
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Access the day-to-day contact information, calendar items, and CRM capabilities necessary for you to manage your client relationships whether you’re in the office, on the road, up in the air, or walking the family dog. Redtail CRM was founded in 2003 as the first cloud-based CRM tailored specifically for advisors to provide anywhere, anytime access to their data and processes, an essential need in our increasingly connected world. Redtail CRM’s companion app aims to provide you with many of the tools from the CRM you access from desktop or laptop, in order that your ability to service your clients effectively remains consistent, no matter the device you are currently using or where you find yourself. If you aren’t already a Redtail CRM subscriber, we welcome you to take advantage of our 30-day free trial! The Redtail CRM app is free-to-use for subscribers. Using the Redtail CRM app, you can stay on top of meetings and opportunities and stay connected to your clients, your prospects and your team: Access your Redtail calendar, as well as the calendar of your other database users. View individually or view multiple users’ calendars at once. See your calendar in Day, Month, or Week (with expandable agenda view for each day of the week) views. Expand your activities to a card view on the today page to view relevant details. Quick completion or edit options are accessible from an activity’s card view (or with a left swipe on a non-expanded card). Create, edit, assign, complete and/or delete activities. The date picker for activities features days of the week along with the date in order to facilitate ease of selection. Add contacts and/or attendees to new activities. Edit contacts and/or attendees on existing activities. Easily access your Contacts A-Z page and your recently viewed contacts, or search your entire database of contacts. Quickly access your contacts’ activities, notes, accounts, contact card and details, important information, keywords and tag groups. Be prepared for every meeting, whether it occurs by schedule or by chance. Reach out to your contacts via phone, text or primary email from any page within their contact record. Click a contact’s address to access Maps and driving directions. Add notes to contact records. Adding notes during or directly after a client interaction allows you to document what is important before it can slip from your mind. This also means you aren’t leaving this all-important task to the end of the day, when there may be competing pressures for your attention. Add or edit activities, phone numbers, email addresses, physical addresses, social media addresses and/or website addresses for your contacts. View, edit or add new opportunities to your CRM. About Redtail Technology: Founded in 2003, Redtail Technology is a leading provider of web-based Client Relationship Management (CRM), compliant text messaging solutions (Redtail Speak), paperless office, and email archiving solutions in the financial services industry. The company is dedicated to helping advisors efficiently grow their firms by providing them with the core technologies that drive their day-to-day operations, offering low cost and easy to implement applications and integrating with many of the industry's most widely used applications. As a pioneer in the financial technology industry, Redtail is committed to providing advisors exceptional customer service and strives to contribute in meaningful ways to its local communities in California, Arizona, and Georgia.
Canopy
Manage your accounting practice and clients from anywhere with this mobile app. Access client information, files, and manage projects, tasks, and billing on the go. Securely handle sensitive data with advanced mobile security features.
- Client communication and information access
- Mobile file management and annotation
- Workflow automation and task management
- Time tracking and client requests
- Invoice review and payment processing
- Mobile security with multi-factor authentication
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Canopy is the firm-wide operating system that helps you build the accounting firm you've always wanted. And with the Canopy mobile app, you stay connected and productive from anywhere, giving you everything you need to manage your firm and clients from the palm of your hand. Stay in touch with clients Stay connected to your clients and their work. With ready access to your clients' information, you can keep things moving and answer the important questions on the go. Take files anywhere Be prepared for any client, IRS call, or firm conversation with mobile access to your files. Easily review, annotate, scan, and store them. Even upload photos from messages or file storage apps on the go. Manage your work Keep track of your client projects. Leverage workflow automation, create new tasks, update existing ones, or send client requests. Track time worked and reply to your clients—all from your fingertips. Get paid faster Review your clients' outstanding and past invoices, resend payment requests, and receive or record payments lickety-split. Security built for mobile Protect your information with multi-factor authentication, encryption, and touch or face identification. Manage devices and revoke access on the fly. About Canopy Canopy is a cloud-based practice management suite for accounting professionals. The suite includes the Client Engagement Platform—the foundation of everything—Document Management, Workflow, Time & Billing, Insights, and Tax Resolution.
Screenshots
Verdict
The clearest difference is rating: Canopy at 4.8 against Redtail CRM's 4.6. Canopy also leads on update cadence (weekly vs fortnightly). Redtail CRM's advantage is iOS requirement (13.0 vs 17.0). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Canopy holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 675 and 1.1K respectively. Written reviews point the same way: 71% of Redtail CRM's written reviews are positive against 76% of Canopy's.
Redtail CRM ships an update fortnightly, Canopy weekly. The most recent releases landed on October 13, 2026 and October 15, 2026 respectively.
| Parameter | Redtail CRM | Canopy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (675 ratings) | 4.8 (1.1K ratings) — better |
| Positive reviews | 70.9% of reviews | 76.2% of reviews — better |
| Number of ratings | 675 | 1.1K — better |
| Update frequency | Fortnightly | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Freemium |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 30 MB | 106 MB |
| Age rating | 4+ | 4+ |
| Developer | Redtail Technology, Inc. | Canopy Tax |
Customer experience
Redtail CRM
Canopy
User reviews
Redtail CRM
From 675 App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure
- 👍 Convenient for on-the-go work
- 👍 Logical and helpful system
- 👍 Exact and available with great service
Room to improve
- 🐛 App never works or crashes constantly
- 🐛 Calendar won't load or sync properly
- 🐛 Difficult to complete tasks with notes
- 🐛 Slow loading times
- 🐛 Doesn't update opportunities linked with contacts
Canopy
From 1.1K App Store ratingsWhat we love
- 👍 Good companion app
- 🚀 Fantastic client management app
- 🔒 Secure client portal
- 💡 Excellent addition to practice management platform
Room to improve
- 🐛 Latest update broke tasks
- 🔍 Limited app capabilities
- 🔍 Client list issues
- 🔍 Handy but not helpful for workflow
Bugs and requests
Redtail CRM
Reported bugs
3 issues- Calendar won't load
- Crashes when adding events
- Navigation button blocked by graphic
Requested features
8 requests- Search feature for client notes
- Birthdays shown in notifications
- Kanban view for opportunities
- Integration with Zimbra Calendar
- Face ID support
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- Version information and update check
- Filters for contact search
- Dark mode
Canopy
Reported bugs
2 issues- Active Work bug
- Blank screen issue when using default filter
Requested features
5 requests- Ability to send questionnaires and signature requests to clients through the app
- Creating invoices and sending through the app
- Ability to see task comments on the mobile app
- Ability to run reports, submit time, access billing, etc. from the app
- Sortable tasks by date, client, or status, and a notification center for client updates
In-app purchases
Redtail CRM
No in-app purchases
Canopy
No in-app purchases







