UBA Secure Pass vs GT e
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UBA Secure Pass
This app provides a secure mobile token for authorizing transactions and managing your identity across various banking platforms. It allows for self-activation, eliminating the need to visit a bank branch for setup.
- Transaction authorization
- Identity management
- Mobile token
- Self-activation
- Virtual channel access
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The Secure Pass (formerly known as U-Token) is UBA's customized version of the mobile token, for use in authorizing transactions and identity management on all of UBA's virtual channels, from the Internet Banking solution (previously known as U-Direct), to the Mobile Banking solution (previously known as U-Mobile), and eventually all other channels which require authorization of transactions of higher limits using the token. It was also developed in line with the do it yourself model, which enables an existing user of the bank's Internet banking solution, to self activate the token without having to walk into a UBA banking hall.
GT e
This app generates secure one-time passwords (OTPs) for authenticating electronic transactions like online and mobile banking. It offers a convenient alternative to hardware tokens, providing 24/7 access to banking services after a simple activation process.
- Generates One-Time Passwords (OTPs)
- Authenticates electronic transactions
- Alternative to hardware tokens
- Supports web, internet, and mobile banking
- Secure 6-digit passcode login
- 24/7 banking access
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GT e-Token Plus Application Description (About this app) The "GT e-Token Plus" is a mobile application for generating One Time Passwords (OTPs) used in authenticating electronic transactions. A one-time password (OTP) is a secure and automatically generated string of characters that authenticates the user for login and/or electronic transaction completion. Electronic transactions include (but may not be limited to) web, internet banking and mobile banking transactions, where you are required to enter a 6-digit token-generated code. A one-time password (OTP) generated from your "GT e-Token Plus" App can be used as an alternative to or alongside the GTBank hardware token device. Activating Your "GT e-Token Plus" app To activate your "GT e-Token Plus", select your customer type and choose your preferred activation method, which can be the use of your Bank card, Hardware Token or by calling contact center to get an authorization code. Your data ID will be verified to complete the activation. Using Your "GT e-Token Plus" app: Once your app is activated, you can create a unique 6-digit Passcode that will be used for subsequent log in to the application and enjoy 24/7 banking. You can find more information about "GT e-Token Plus" on www.gtbank.com or contact GTCONNECT contact center on 080 2900 2900 or 080 3900 3900. Note: To avoid your OTP being used by anyone, you absolutely DO NOT DISCLOSE OTP code for anyone.
Screenshots
Verdict
The clearest difference is review sentiment: GT e at 59% against UBA Secure Pass's 5%. GT e also leads on rating (4.8 vs 1.9) and update cadence (fortnightly vs every 52 months). UBA Secure Pass's advantage is iOS requirement (12.0 vs 15.1). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GT e holds the better App Store score, 4.8 against 1.9. Both are backed by a comparable volume of ratings — 275 and 587 respectively. Written reviews point the same way: 5% of UBA Secure Pass's written reviews are positive against 59% of GT e's.
UBA Secure Pass ships an update every 52 months, GT e fortnightly. Both last shipped on October 17, 2026.
| Parameter | UBA Secure Pass | GT e |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (275 ratings) | 4.8 (587 ratings) — better |
| Positive reviews | 5.5% of reviews | 59.0% of reviews — better |
| Number of ratings | 275 | 587 — better |
| Update frequency | Every 52 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 36 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | United Bank For Africa Plc | Guaranty Trust Bank PLC |
Customer experience
UBA Secure Pass
GT e
Bugs and requests
UBA Secure Pass
Reported bugs
11 issues- Red screen freeze on app launch
- App crashes immediately after download
- User eligibility validation failing incorrectly
- OTP/SMS delivery system non-functional
- Save button hidden under swipe line on iPhone
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- App shows blank/frozen interface
- Registration process incomplete
- Invalid secure pass errors despite correct input
- App incompatible with newer iPhone models
- Safari connection errors
- App unresponsive and hangs frequently
Requested features
5 requests- Replace secure pass with simple SMS OTP option
- Implement dark mode
- Add offline functionality
- Improve error message clarity and solutions
- Enable bulk transfer capability
GT e
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UBA Secure Pass
No in-app purchases
GT e
No in-app purchases
