Flex Touch vs 10

This requires Motorola Flex 6.3 with the 2020.2.2 or later release. The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Motorola Flex features using a smartphone or tablet. Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device. Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Flex Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings. The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently. In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report. Flex Touch requires that the agency uses Motorola Flex and has already purchased the Flex Touch module.

The 10-20 app is designed to run seamlessly in the background on the user’s phone, serving as a vital component of the 10-20.io platform. It delivers real-time location tracking, secure communications, and shared situational awareness for first responders, empowering supervisors and commanders with a unified view of team locations and instant agency-wide coordination. 10-20 now also supports satellite direct-to-cell connectivity, including Starlink-compatible satellite use cases, helping keep essential messaging and location functions available in constrained network conditions. Updated location markers, improved shared pin placement, and support for manually entering latitude and longitude make it easier to share precise locations from the field. An agency filter in Units view also gives users more control over which departments and personnel are visible at any given time. By enhancing communication, improving response times, and enabling seamless interagency collaboration, 10-20 is tailored to the unique needs of police, fire, EMS, and emergency management agencies. Prioritizing security, ease of use, CJIS compliance, and reliability, 10-20 provides modern public safety professionals with a unified platform for real-time situational awareness and communications.