Comparison

Genetec Mobile vs 10

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Genetec Mobile

Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.

Highlights
  • Access video surveillance, access control, and ALPR
  • Control PTZ cameras and view live/playback video
  • Manage access points and door controls
  • Utilize ALPR hotlists and plate reads
  • Manage incidents with Mission Control
  • Receive push notifications for alarms and events
  • Stream and share live video from your device
Features
Read full description

Stay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats. Provides a unified experience: · Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR · Control PTZ cameras, view live and playback video, and add bookmarks · Lock and unlock doors and monitor access points · Add plates to hotlists and receive license plate reads and hits · Take ownership of active incidents with Mission Control™ · Arm and disarm intrusion areas · Keep track of alarms and events with push notifications · View security entities easily using the map-based interface Enhances collaboration: · Security Desk operators can track mobile users on the map with geo-localization · Stream and capture live video with your device and share it with other operators · Initiate communications using in-app messaging and Sipelia™ calling functionalities · Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page. Requirements: · Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.

About

10

This app provides real-time location tracking and secure communication for first responders. It enables supervisors to view team locations and coordinate responses across agencies. Designed for public safety, it enhances communication, response times, and interagency collaboration.

Highlights
  • Real-time location tracking
  • Secure communications
  • Unified team location view
  • Instant agency-wide coordination
  • Interagency collaboration
  • CJIS compliance
Features
Read full description

The 10-20 app is designed to run seamlessly in the background on the user’s phone, serving as a vital component of the 10-20.io platform. It delivers real-time location tracking, secure communications, and shared situational awareness for first responders, empowering supervisors and commanders with a unified view of team locations and instant agency-wide coordination. 10-20 now also supports satellite direct-to-cell connectivity, including Starlink-compatible satellite use cases, helping keep essential messaging and location functions available in constrained network conditions. Updated location markers, improved shared pin placement, and support for manually entering latitude and longitude make it easier to share precise locations from the field. An agency filter in Units view also gives users more control over which departments and personnel are visible at any given time. By enhancing communication, improving response times, and enabling seamless interagency collaboration, 10-20 is tailored to the unique needs of police, fire, EMS, and emergency management agencies. Prioritizing security, ease of use, CJIS compliance, and reliability, 10-20 provides modern public safety professionals with a unified platform for real-time situational awareness and communications.

Screenshots

Genetec Mobile4 screens
104 screens

Verdict

The call

The clearest difference is review sentiment: 10 at 100% against Genetec Mobile's 14%. 10 also leads on rating (5.0 vs 3.2). Genetec Mobile's advantage is ratings volume (38 vs 4) and iOS requirement (14.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

10 holds the better App Store score, 5.0 against 3.2. That said, the two scores are not equally well evidenced: Genetec Mobile has 38 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 14% of Genetec Mobile's written reviews are positive against 100% of 10's.

UpkeepUpdate frequency

Genetec Mobile ships an update monthly, 10 every 5 weeks. The most recent releases landed on October 23, 2026 and October 7, 2026 respectively.

Scorecard4 real differences · 6 level
Genetec Mobile versus 10: the parameters behind the verdict, then further details
ParameterGenetec Mobile10
PriceFreeFree
Rating3.2 (38 ratings)5.0 (4 ratings) — better
Positive reviews13.6% of reviews100.0% of reviews — better
Number of ratings38 — better4
Update frequencyMonthly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS14.0 — better18.0
Further details — not scored
Size222 MB4 MB
Age rating4+4+
DeveloperGenetecglen bucy

Customer experience

Genetec Mobile

All ratings37 ratings
Positive48.6%
Neutral10.8%
Negative40.5%
Written reviews22 reviews
Positive13.6%
Neutral22.7%
Negative63.6%

10

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Genetec Mobile

No in-app purchases

None

10

No in-app purchases

Questions

Is Genetec Mobile free?
Genetec Mobile is free to download, with no in-app purchases.
Is 10 free?
10 is free to download, with no in-app purchases.
Which has better reviews, Genetec Mobile or 10?
10 is rated higher. Genetec Mobile averages 3.2 out of 5 from 38 ratings, while 10 averages 5.0 from 4 ratings.
Do Genetec Mobile or 10 have ads?
Neither Genetec Mobile nor 10 shows ads.
Which is updated more often, Genetec Mobile or 10?
Genetec Mobile ships an update monthly, and 10 every 5 weeks. Most recently, Genetec Mobile was updated on October 23, 2026 and 10 on October 7, 2026.

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