Comparison

Warby Parker vs J.Crew

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Warby Parker

Shop for prescription eyeglasses, sunglasses, and contact lenses. Features include virtual try-on, AI-powered recommendations, and a home try-on program. Get stylish eyewear starting at $95 with free shipping and returns.

Highlights
  • Shop eyeglasses and sunglasses
  • Virtual frame try-on
  • AI-powered frame recommendations
  • Shop contact lenses
  • Home Try-On program
  • Pupillary distance measurement tool
Features
Read full description

Our app is the easiest way to shop for Warby Parker eyeglasses, sunglasses, and contacts. Our eyeglasses start at $95 (prescription included!), and free shipping and returns are included with every order. With the app you can… • Shop frames starting at $95, including prescription lenses—plus sunglasses! • Get personalized frame recommendations from our AI-powered Advisor feature • Virtually try on frames with lifelike accuracy • Shop top brands of daily, bi-weekly, and monthly contacts with no hidden fees • Handle all of your eyewear prescriptions with ease • Measure your pupillary distance (PD) in no time—no card or ruler necessary Warby Parker has your eyes covered. Whether you’re looking for designer eyewear at a revolutionary price or your next supply of contacts, you can handle it all in one place. With free shipping and returns, it’s easy to shop with no risk (None! Zero! Zilch!). Plus: Apps are fun. As always, for every pair purchased, a pair of glasses is distributed to someone in need. Let’s find you an amazing pair. Some features in this app incorporate Apple's TrueDepth API. In order to use these features, users must agree to Warby Parker’s terms and conditions of use. Warby Parker's TrueDepth features look at multiple data points on the user’s face only while they are interacting with the tool. We do not save or store any face scan data for any user or share with any third-parties. • For Virtual Try-On and Find your width, the terms are: “By tapping ‘Okay,’ you agree to give us access to your camera and to measure your facial features. (FYI: We won’t store or share these measurements – and will only collect and use them while you are using the [tool].)” * For our Digital PD tool, we ask the user to opt-in for a second time: “By tapping ‘Okay,’ you agree to give us access to your camera and to measure your facial features. (FYI: We won’t store your pupillary distance (PD) measurement without your permission–and will only collect it while you are using the PD tool.).” Once a user agrees, we measure their “Pupillary Distance." Once we have a measurement, users can choose if they’d like to update and store this measurement with their Warby Parker glasses prescription details. If they choose to add this data to their prescription, the pupillary distance measurement is added to their Warby Parker glasses prescription details and not shared with any third-party. If they choose not to add these data to their existing Warby Parker prescription, we do not store these data or share with any third-parties. Privacy policy: https://www.warbyparker.com/privacy-policy Terms of Use: https://www.warbyparker.com/terms-of-use

About

J.Crew

Discover exclusive fashion drops and build your ideal wardrobe. Shop new arrivals, save items for later, and enjoy a streamlined checkout. Earn rewards through the loyalty program and get insider details on designs and events.

Highlights
  • Exclusive drops access
  • Shop new arrivals
  • Save for later
  • Faster checkout
  • Loyalty program
  • Behind-the-design content
  • In-store event updates
Features
Read full description

Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access. DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy

Screenshots

Warby Parker4 screens
J.Crew4 screens

Verdict

The call

The clearest difference is rating: Warby Parker at 4.9 against J.Crew's 3.1. Warby Parker also leads on ratings volume (296K vs 917). J.Crew's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Warby Parker holds the better App Store score, 4.9 against 3.1. That said, the two scores are not equally well evidenced: Warby Parker has 296K ratings behind it against 917, so its average is the more settled of the two. Written reviews complicate that: 45% of Warby Parker's written reviews are positive against 48% of J.Crew's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Warby Parker ships an update every 10 days, J.Crew fortnightly. Both last shipped on October 25, 2026.

Scorecard4 real differences · 6 level
Warby Parker versus J.Crew: the parameters behind the verdict, then further details
ParameterWarby ParkerJ.Crew
PriceFreeFree
Rating4.9 (296K ratings) — better3.1 (917 ratings)
Positive reviews44.9% of reviews48.2% of reviews — better
Number of ratings296K — better917
Update frequencyEvery 10 days — betterFortnightly
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhoneiPhone
Requires iOS18.017.0 — better
Further details — not scored
Size371 MB152 MB
Age rating4+4+
DeveloperWarby Parker IncJCrew Group INC

Customer experience

Warby Parker

All ratings295,891 ratings
Positive97.4%
Neutral1.2%
Negative1.4%
Written reviews821 reviews
Positive44.9%
Neutral5.2%
Negative49.8%

J.Crew

All ratings910 ratings
Positive48.2%
Neutral4.9%
Negative46.8%
Written reviews342 reviews
Positive48.2%
Neutral8.5%
Negative43.3%

User reviews

Warby Parker

From 296K App Store ratings

What we love

  • 🚀 Fast shipping
  • 👍 Excellent customer service
  • 👍 Convenient home try-on
  • 👍 Affordable prices
  • 👍 High-quality products

Room to improve

  • 🐛 Ordering issues
  • 🐛 Delivery delays
  • 🐛 Incorrect prescriptions
  • 🐛 Compatibility issues with older devices
  • ⚠️ Limited availability in Canada

J.Crew

From 917 App Store ratings

What we love

  • 🚀 Smooth and fast app
  • 👍 Clean and beautiful design
  • 💡 Loyalty program and birthday offers
  • 🚀 Seamless shopping experience
  • 👍 Intuitive navigation

Room to improve

  • 🐛 Bugs and glitches
  • 🔍 Missing features from website (e.g., favorites, filters)
  • 🔍 Inconsistent behavior compared to website
  • 🔍 Requires login to browse

Bugs and requests

Warby Parker

Reported bugs

3 issues
  • App crashes
  • Virtual try-on feature not working
  • Ordering process glitches

Requested features

3 requests
  • Allow replacing lost/broken glasses without new prescription
  • Improve app user experience
  • Integrate insurance information in ordering process

J.Crew

Reported bugs

4 issues
  • App crashes and freezes
  • Inventory and pricing inconsistencies between app and website
  • Login and account issues
  • Inability to access past orders and saved items

Requested features

5 requests
  • Add favorites/wishlist feature
  • Improve filtering and sorting options
  • Incorporate in-store pickup
  • Provide more detailed product information
  • Sync app and website experience

In-app purchases

None

Warby Parker

No in-app purchases

None

J.Crew

No in-app purchases

Questions

Is Warby Parker free?
Warby Parker is free to download, with no in-app purchases.
Is J.Crew free?
J.Crew is free to download, with no in-app purchases.
Which has better reviews, Warby Parker or J.Crew?
Warby Parker is rated higher. Warby Parker averages 4.9 out of 5 from 296K ratings, while J.Crew averages 3.1 from 917 ratings.
Do Warby Parker or J.Crew have ads?
Warby Parker shows ads; J.Crew does not.
Which is updated more often, Warby Parker or J.Crew?
Warby Parker ships an update every 10 days, and J.Crew fortnightly. Most recently, Warby Parker was updated on October 25, 2026 and J.Crew on October 25, 2026.

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