Easy to order
Easy to order, the advisor is so helpful and many options and good pricing!
PD tool doesn’t work
Pd tool doesn’t work
Chic styles great price
I’ve been a Warby fan for years now. The glasses are high quality for the price and the styles are just my taste. Plus, the price is exactly right for how my mom-life takes a toll on my stuff
PD reader doesn’t work
The PD reader literally doesn’t work and it had me staring at the screen, saying me measuring for five minutes and never gave me a result.
Awful Customer Service
BE AWARE!!..they “promise” glasses in 14 days, but that’s a sham…apparently it actually is more like 20-30 days with zero communication.
And don’t be so bold as to inquire about the delay, WP definition of customer service is a generic email response and telling you to check back in if they don’t arrive.
This company was once the industry leader in the space, but like so many success has apparently ruined it.
Do yourself a favor and go to your local shop, the wait will be the same and I’m guessing they’ll actually value you ..and not treat you like simply another transaction
And don’t be so bold as to inquire about the delay, WP definition of customer service is a generic email response and telling you to check back in if they don’t arrive.
This company was once the industry leader in the space, but like so many success has apparently ruined it.
Do yourself a favor and go to your local shop, the wait will be the same and I’m guessing they’ll actually value you ..and not treat you like simply another transaction
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It keeps saying oops, something went wrong
I don’t know what is wrong with this app, but I still can’t get in
Use it over the website
Clean UI and user experience. I was impressed with all the features
Not Good
I ordered reading glasses, but cannot read anything more than 6 inches from my face.
Great company
Fast efficient great product
Best glasses app ever
Perfection
Arlo Frames
The experience was super easy and amazing thank you
Fails to Login, Constant Errors
Every other time I try to use this app, I get an “oops! Something went wrong” popup window. I try to login with a code, and I get the same error. This happens pretty much every other time I try to use this app. I’ve deleted and reinstalled, checked for new updates, and still has these issues.
When the app does work, it works well
When the app does work, it works well
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Super easy to use
Glasses prices have been outrageous and it’s been easier and cheaper to buy from WP vs going to my optometrist. The glasses are way sturdier than some “high priced” and “higher quality” glasses I’ve gotten at a standard eye doctor’s shop. Easy to upload prescription and they have a great selection.
Poor experience
I don’t remember having any difficulty last time I ordered from Warby Parker but this time was horrible, I very nearly gave up and went elsewhere.
Excuses excuses......
Might arrive 3.5 weeks after ordered.....
I’ve ordered from WP during the pandemic and it never took this Ling for a simple reading glass. No one had a satisfactory explanation nor apology
I’ve ordered from WP during the pandemic and it never took this Ling for a simple reading glass. No one had a satisfactory explanation nor apology
Efficient and easy ordering
Once you have the app, your prescription is stored and easy ordering if you repeat previous order.
Great experience!
So easy and convenient!
No mistakes and right on time
Always works best when I work with Warby Parker.
Life changer
One of my list favorite things to do is go to a store and try and glasses and find my eye insurance card…now I can do it all at home!
Easy to use
The app is so easy to navigate and the tools are very useful. Also a great selection.
