Excuses excuses......
Might arrive 3.5 weeks after ordered.....
I’ve ordered from WP during the pandemic and it never took this Ling for a simple reading glass. No one had a satisfactory explanation nor apology
I’ve ordered from WP during the pandemic and it never took this Ling for a simple reading glass. No one had a satisfactory explanation nor apology
Efficient and easy ordering
Once you have the app, your prescription is stored and easy ordering if you repeat previous order.
Great experience!
So easy and convenient!
No mistakes and right on time
Always works best when I work with Warby Parker.
Life changer
One of my list favorite things to do is go to a store and try and glasses and find my eye insurance card…now I can do it all at home!
Easy to use
The app is so easy to navigate and the tools are very useful. Also a great selection.
Easy Peasy
Painless experience and great user experience
Great experience
I just purchased progressives through your app and I am very pleased. My glasses look good, they’re comfortable, and the prescription is perfect. I struggled a little with the app and finding where the PD measurement needed to go. I think the app needs to accept and apply this measurement where it is listed in the menu, but I had to go back to my specific order and find where to enter it. It was a little confusing. Still, overall, this was a home run.
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Always good and handy
I broke my glasses this morning before coffee, and the second thing I reached for was this app. (Coffee was first.) I routinely take a photo of my eye prescription, knowing that it’s super easy to upload to WP, so I was set. Cup is still hot and replacements are on the way (yeah, I broke one and bought two), and Warby’s app is still super easy to use and convenient before dawn.
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Contacts
Easy to order
Easy and so many choices!
Love logging in and getting new glasses from WP! My script and past purchase history make the shopping a breeze.
Best
Easy and Fun!
Love Warby Parker!
Would recommend to anyone who needs glasses! The customer service is efficient and very polite. They also deliver the glasses sooner than expected. Warby Parker is my go-to!
Amazing service!
I was a little indecisive and had a lot of questions, but he was so patient, kind, and helpful throughout the whole process. He really took the time to help me find the perfect glasses for me. I’m so happy with my choice and so excited to get them. Such a great experience!
Full screen App Please
Easy to order contacts, but it’d be a lot easier if the WP screen was a full shot and not a small one
ECOM-ISO
When warby wants me to create I’m presented with Ecom-IOS wanting access as well. Hell no! I have no idea who it is and warby doesn’t even address it. I am not giving any access to an app without accurate disclosures. Beware.
Lots of options
Lots of options, fast free shipping; takes insurance
Very Poor Experience with Prescription and Ordering
The app lets you order without conforming the prescription; I had mistakenly input a contact prescription and it took hours to resolve after they had already charged my card. Customer service was not great and took forever. Overall you’re better off going to an in person shop somewhere else. For the most part they don’t take a lot of insurances
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New user
Very easy to use
Ordering needs easy help
Only issue is you need to put your preference up front distance reading etc other than that all good!
