PGC311 vs Datawatch Admin

Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information.

Datawatch Admin App houses multiple Datawatch applications and provides property managers with a centralized location for managing and accessing their Datawatch account on the go - Datawatch DirectAccess®, Emergency Notification, VideoWatch®. This app allows administrators to easily navigate and control these programs from a single dashboard, reducing the need for multiple applications. In addition, it provides a convenient and streamlined way for administrators to monitor and manage their Datawatch infrastructure, which can help increase efficiency and productivity. FOR WHOM? - This app is only for administrators of Datawatch Systems products, including Datawatch DirectAccess®, Datawatch Emergency Notification System, and Datawatch VideoWatch®. DIRECTACCESS® This app allows Datawatch DirectAccess® users to access their information in our secure database from anywhere, at any time. • CARD ADMINISTRATION Add, edit, or delete cards on the go. • DOOR CONSOLE With the latest Datawatch Technology, lock and unlock doors from your smartphone. • MOBILITY No need to be in the office or at a computer to log in to your DirectAccess® account. • PRE-REGISTER VISITORS Enter visitors information into your system days, weeks, or months in advance. • COMPATIBILITY Compatible with most iOS devices. • LOCKDOWN With the latest Datawatch Technology, lockdown the perimeter of your building with the touch of a button. • DASHBOARD Snapshot of account. Quick view of active devices, upcoming visitors, and holiday reminders. EMERGENCY NOTIFICATION SYSTEM The Emergency Notification System is a service offered by Datawatch that enables management to send information to their employees, tenants or vendors by property or specific groups. The system can send emails, text messages and attachments and receive feedback. • SEND COMMUNICATION Two-way communication with your entire contact database, occupants of a single building, or with specific groups such as managers, tenants, or vendors. Streamlines delivery of time-sensitive information to let users know about a potentially dangerous situation such as a weather-related emergency, active shooter, or other crisis event. • TRACKING Datawatch tracks all replies and keeps a list of who has not yet responded to each message. • CONVENIENT A flexible contingency plan that you can access and update in real-time. The message is directed by you and can cover operational status, location conditions, or any pertinent information you determine ahead of time. • EASILY Send messages at the touch of a button through the app, web portal, or have Datawatch’s 24x7x365 staff do it for you. • SECURE An off-site, secure database and operators who contact employees via text message or email with your pre-planned information and client services representatives who will ensure your database stays up to date. • INTEGRATED SOLUTIONS System can be integrated with existing Datawatch Systems services. VIDEOWATCH® Hosted VideoWatch Mobile is specially designed for Datawatch video management solutions, enabling users to effectively monitor their video from anywhere at any time. • Cloud-based Hosted Video (VideoWatch®) provides a live view from any online device with 24/7 service. • Secure cloud-based video storage. • Monitor the health of cameras and video servers. • Export and save encrypted video clips at anytime from anywhere. • Smart cameras, HD quality and efficient search capabilities.