Access Services vs RTA Dial
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Access Services
Easily check your reservation status and track your vehicle in real time with a single tap. Confirm your trip, share your experience, rate your driver, and get live ETAs.
- Real-time vehicle tracking
- Reservation status check
- Trip confirmation
- Driver and vehicle rating
- Live ETA updates
- Share ride experience
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Where’s My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time. Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle If you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at wmr@accessla.org
RTA Dial
This app offers origin-to-destination transportation for seniors and individuals with disabilities within a specific service area. It provides advanced reservation services to help users reach their destinations, with service hours aligned with local fixed-route bus schedules.
- Origin-to-destination transportation
- Advanced reservation service
- Service for seniors (65+)
- Service for individuals with disabilities
- Designated service area
- Comparable service hours to fixed routes
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Dial-A-Ride provides convenient, origin-to-destination transportation for seniors (65+) and individuals with disabilities. We are an advanced reservation service designed to help you get where you need to go. To use Dial-A-Ride, your trip must begin and end within our designated service area, which includes areas within three-quarters of a mile of a Riverside Transit Agency (RTA) local fixed bus route. If your journey starts or finishes outside this area, you will need to arrange for pickup and drop-off at a safe location within the service area. Service hours are comparable to the local fixed-route bus schedule for that specific area. RTA offers two types of Dial-A-Ride services to meet your needs: ADA Priority Dial-A-Ride Senior/Disabled Dial-A-Ride Service Eligibility and service rules may differ for each program. For complete details, please visit: Dial-A-Ride provides convenient, origin-to-destination transportation for seniors (65+) and individuals with disabilities. We are an advanced reservation service designed to help you get where you need to go. To use Dial-A-Ride, your trip must begin and end within our designated service area, which includes areas within three-quarters of a mile of a Riverside Transit Agency (RTA) local fixed bus route. If your journey starts or finishes outside this area, you will need to arrange for pickup and drop-off at a safe location within the service area. Service hours are comparable to the local fixed-route bus schedule for that specific area. RTA offers two types of Dial-A-Ride services to meet your needs: ADA Priority Dial-A-Ride Senior/Disabled Dial-A-Ride Service Eligibility and service rules may differ for each program. For complete details, please visit: https://www.riversidetransit.com/index.php/dial-a-ride/what-is-dial-a-ride
Screenshots
Verdict
The clearest difference is rating: RTA Dial at 3.4 against Access Services's 3.0. RTA Dial also leads on review sentiment (33% vs 19%). Access Services's advantage is ratings volume (167 vs 10). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RTA Dial holds the better App Store score, 3.4 against 3.0. That said, the two scores are not equally well evidenced: Access Services has 167 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 19% of Access Services's written reviews are positive against 33% of RTA Dial's.
Access Services ships an update every 3 months, RTA Dial every 2 months. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.
| Parameter | Access Services | RTA Dial |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (167 ratings) | 3.4 (10 ratings) — better |
| Positive reviews | 18.8% of reviews | 33.3% of reviews — better |
| Number of ratings | 167 — better | 10 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 56 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | Access Services | RideCo Inc. |
Customer experience
Access Services
RTA Dial
In-app purchases
Access Services
No in-app purchases
RTA Dial
No in-app purchases
Questions
Is Access Services free?
Is RTA Dial free?
Which has better reviews, Access Services or RTA Dial?
Do Access Services or RTA Dial have ads?
Which is updated more often, Access Services or RTA Dial?
Other comparisons
