Comparison

Docket® vs NHS App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Docket®

Access and manage your official immunization records and those of your family. Track upcoming vaccinations, view past immunizations, and securely share your health reports. Some users can also access a SMART Health Card for travel.

Highlights
  • Access personal and family immunization records
  • Track upcoming vaccinations
  • Review past immunizations
  • Share official immunization reports
  • SMART Health Card vaccine credential QR code
  • Digital health record management
Features
Currently charting
Read full description

Docket® partners with public health to make it easier than ever to access personal and family immunization records directly from Alaska Department of Health, DC Health, Idaho Department of Health and Welfare, Maine Department of Health and Human Services, Minnesota Department of Health, Missouri Department of Health and Senior Services, New Jersey Department of Health, North Dakota Department of Health and Human Services, Utah Department of Health and Human Services, and Wyoming Department of Health. Track upcoming shots, review past immunizations, share your official immunization reports, and more. Residents of select jurisdictions can access a SMART® Health Card vaccine credential QR code to facilitate travel to places with COVID-19 restrictions. Please stay tuned for announcements from other states. For more information about SMART® Health Cards, visit https://smarthealth.cards. For more information about the Vaccination Credential Initiative, visit https://vci.org. NOTE: You must have a valid email address and/or phone number on file with your state's immunization registry in order to access personal or family immunization records using this app. Please consult with your health department if you have trouble locating your records using this service. Check our FAQs for more information: https://dockethealth.com/faqs

About

NHS App

Access a range of NHS services securely from your smartphone or tablet. Request repeat prescriptions, view test results, manage appointments, and receive messages from your GP surgery. You can also manage services for others if granted access.

Highlights
  • Request repeat prescriptions
  • View test results
  • Manage appointments
  • Access 111 online
  • Find nearby NHS services
  • Manage health for others
  • Receive messages from GP surgery
Features
Read full description

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man. You can also log in through the NHS website on a computer to use NHS App services. Access NHS services
 ---------------------- Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more. Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem. Manage your health
 -------------------- The NHS App gives you a convenient way to view your health information, including your test results. You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision.

 Receive messages
 ------------------- You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages.

 Manage services for other people
 ---------------------------------
 You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery.

 Log in securely
 --------------- The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services.

If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.

Screenshots

Docket®4 screens
NHS App4 screens

Verdict

The call

The clearest difference is review sentiment: Docket® at 74% against NHS App's 21%. Docket® also leads on rating (4.7 vs 2.7) and ratings volume (43K vs 75). NHS App's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Docket® holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: Docket® has 43K ratings behind it against 75, so its average is the more settled of the two. Written reviews point the same way: 74% of Docket®'s written reviews are positive against 21% of NHS App's.

UpkeepUpdate frequency

Docket® ships an update every 6 weeks, NHS App every 3 weeks. Both last shipped on September 25, 2026.

Scorecard5 real differences · 6 level
Docket® versus NHS App: the parameters behind the verdict, then further details
ParameterDocket®NHS App
PriceFreeFree
Rating4.7 (43K ratings) — better2.7 (75 ratings)
Positive reviews73.7% of reviews — better21.1% of reviews
Number of ratings43K — better75
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#164 — better—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.0 — better15.0
Further details — not scored
Size87 MB13 MB
Age rating12+12+
DeveloperDocket Health, Inc.NHS Digital

Customer experience

Docket®

All ratings42,777 ratings
Positive92.6%
Neutral2.3%
Negative5.1%
Written reviews224 reviews
Positive73.7%
Neutral4.5%
Negative21.9%

NHS App

All ratings75 ratings
Positive38.7%
Neutral5.3%
Negative56.0%
Written reviews945 reviews
Positive21.1%
Neutral10.7%
Negative68.3%

User reviews

Docket®

From 43K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure access to records
  • 👍 Convenient digital access
  • 👍 Helpful for travel and school
  • 👍 Quick record updates

Room to improve

  • 🐛 Inconsistent record updates
  • 🐛 Buggy and unreliable
  • 🐛 Tedious search process
  • 🐛 Compatibility issues
  • 🐛 Inaccurate record display

NHS App

From 75 App Store ratings

What we love

  • 🚀 Useful for repeat prescriptions
  • 🚀 Helpful for accessing health records
  • 👍 Intuitive and easy to use
  • 🚀 Convenient way to manage appointments

Room to improve

  • 🐛 Frequent login issues
  • 🐛 Unreliable app functionality
  • 🐛 Missing important medical data
  • 🐛 Buggy after updates
  • 👎 Difficult to change registered details

Bugs and requests

Docket®

Reported bugs

4 issues
  • Records not updating with new shots
  • App crashing or not opening
  • Incorrect personal information displayed
  • Inability to find or view records

Requested features

4 requests
  • Ability to clear old searches
  • Provider access to update records
  • Support for international phone numbers
  • Biometric login (Face ID/Fingerprint)

NHS App

Reported bugs

4 issues
  • Inability to log in after recent update
  • Blank screens and loading issues
  • Incorrect or missing appointment details
  • Syncing problems with GP records

Requested features

5 requests
  • Ability to book appointments directly
  • Improved integration with other health apps
  • Inclusion of full medical history
  • Persistent login and biometric support
  • Notification system for prescription status

In-app purchases

None

Docket®

No in-app purchases

None

NHS App

No in-app purchases

Questions

Is Docket® free?
Docket® is free to download, with no in-app purchases.
Is NHS App free?
NHS App is free to download, with no in-app purchases.
Which has better reviews, Docket® or NHS App?
Docket® is rated higher. Docket® averages 4.7 out of 5 from 43K ratings, while NHS App averages 2.7 from 75 ratings.
Do Docket® or NHS App have ads?
Neither Docket® nor NHS App shows ads.
Which is updated more often, Docket® or NHS App?
Docket® ships an update every 6 weeks, and NHS App every 3 weeks. Most recently, Docket® was updated on September 25, 2026 and NHS App on September 25, 2026.

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