Docket® vs NHS App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Docket®
Access and manage your official immunization records and those of your family. Track upcoming vaccinations, view past immunizations, and securely share your health reports. Some users can also access a SMART Health Card for travel.
- Access personal and family immunization records
- Track upcoming vaccinations
- Review past immunizations
- Share official immunization reports
- SMART Health Card vaccine credential QR code
- Digital health record management
Read full descriptionHide full description
Docket® partners with public health to make it easier than ever to access personal and family immunization records directly from Alaska Department of Health, DC Health, Idaho Department of Health and Welfare, Maine Department of Health and Human Services, Minnesota Department of Health, Missouri Department of Health and Senior Services, New Jersey Department of Health, North Dakota Department of Health and Human Services, Utah Department of Health and Human Services, and Wyoming Department of Health. Track upcoming shots, review past immunizations, share your official immunization reports, and more. Residents of select jurisdictions can access a SMART® Health Card vaccine credential QR code to facilitate travel to places with COVID-19 restrictions. Please stay tuned for announcements from other states. For more information about SMART® Health Cards, visit https://smarthealth.cards. For more information about the Vaccination Credential Initiative, visit https://vci.org. NOTE: You must have a valid email address and/or phone number on file with your state's immunization registry in order to access personal or family immunization records using this app. Please consult with your health department if you have trouble locating your records using this service. Check our FAQs for more information: https://dockethealth.com/faqs
NHS App
Access a range of NHS services securely from your smartphone or tablet. Request repeat prescriptions, view test results, manage appointments, and receive messages from your GP surgery. You can also manage services for others if granted access.
- Request repeat prescriptions
- View test results
- Manage appointments
- Access 111 online
- Find nearby NHS services
- Manage health for others
- Receive messages from GP surgery
Read full descriptionHide full description
The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man. You can also log in through the NHS website on a computer to use NHS App services. Access NHS services ---------------------- Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more. Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem. Manage your health -------------------- The NHS App gives you a convenient way to view your health information, including your test results. You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision. Receive messages ------------------- You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages. Manage services for other people --------------------------------- You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery. Log in securely --------------- The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services. If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.
Screenshots
Verdict
The clearest difference is review sentiment: Docket® at 74% against NHS App's 21%. Docket® also leads on rating (4.7 vs 2.7) and ratings volume (43K vs 75). NHS App's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Docket® holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: Docket® has 43K ratings behind it against 75, so its average is the more settled of the two. Written reviews point the same way: 74% of Docket®'s written reviews are positive against 21% of NHS App's.
Docket® ships an update every 6 weeks, NHS App every 3 weeks. Both last shipped on September 25, 2026.
| Parameter | Docket® | NHS App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (43K ratings) — better | 2.7 (75 ratings) |
| Positive reviews | 73.7% of reviews — better | 21.1% of reviews |
| Number of ratings | 43K — better | 75 |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #164 — better | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 87 MB | 13 MB |
| Age rating | 12+ | 12+ |
| Developer | Docket Health, Inc. | NHS Digital |
Customer experience
Docket®
NHS App
User reviews
Docket®
From 43K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure access to records
- 👍 Convenient digital access
- 👍 Helpful for travel and school
- 👍 Quick record updates
Room to improve
- 🐛 Inconsistent record updates
- 🐛 Buggy and unreliable
- 🐛 Tedious search process
- 🐛 Compatibility issues
- 🐛 Inaccurate record display
NHS App
From 75 App Store ratingsWhat we love
- 🚀 Useful for repeat prescriptions
- 🚀 Helpful for accessing health records
- 👍 Intuitive and easy to use
- 🚀 Convenient way to manage appointments
Room to improve
- 🐛 Frequent login issues
- 🐛 Unreliable app functionality
- 🐛 Missing important medical data
- 🐛 Buggy after updates
- 👎 Difficult to change registered details
Bugs and requests
Docket®
Reported bugs
4 issues- Records not updating with new shots
- App crashing or not opening
- Incorrect personal information displayed
- Inability to find or view records
Requested features
4 requests- Ability to clear old searches
- Provider access to update records
- Support for international phone numbers
- Biometric login (Face ID/Fingerprint)
NHS App
Reported bugs
4 issues- Inability to log in after recent update
- Blank screens and loading issues
- Incorrect or missing appointment details
- Syncing problems with GP records
Requested features
5 requests- Ability to book appointments directly
- Improved integration with other health apps
- Inclusion of full medical history
- Persistent login and biometric support
- Notification system for prescription status
In-app purchases
Docket®
No in-app purchases
NHS App
No in-app purchases






