Comparison

AES Student Loans vs LAUNCH Servicing

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AES Student Loans

Manage your student loan account conveniently from anywhere. Access account details, make payments, and update your information. Get support and plan for successful loan repayment.

Highlights
  • Access account details
  • Visualize loan balance
  • Make and schedule payments
  • Manage Direct Debit
  • Upload documents
  • Payment estimates
  • Update contact information
Read full description

The AES Student Loans App makes managing your student loan account as convenient as can be! Manage your AES account from anywhere, anytime! ACCESS YOUR ACCOUNT · Create your online account · Recover your username or reset your password if you're having trouble signing in · Use verification code to securely access your account information · Change your password and manage your preferences from your account profile ACCOUNT DETAILS AT YOUR FINGERTIPS · Visualize your loan balance · View your individual loan details · See a history of payments you've made · Update your contact information and manage saved bank accounts · Access your bills, letters, and tax documents · Upload photos of documents required for account change processing MAKE PAYMENTS · Schedule payments quickly with saved bank accounts · Target payments to specific loans · Payoff loans (with current or future date quotes) MANAGE DIRECT DEBIT · View Direct Debit details · Suspend a scheduled Direct Debit payment · Cancel your Direct Debit agreement HELP CENTER · Access American Education Services contact information for obtaining customer support. · Submit account related customer support inquiries. PLAN FOR SUCCESSFUL REPAYMENT OF YOUR LOANS · Get payment estimates for repayment plans that best meet your goals · Change your payment due date · Review the status of your request for Income-Driven Repayment (IDR) Plans

About

LAUNCH Servicing

Easily manage your student loans from your mobile device. View statements, make payments, update your information, and track loan details like balances and interest rates. Securely access your account and get support from the servicing team.

Highlights
  • View monthly statements and payment history
  • Make one-time or recurring payments
  • Setup and manage bank accounts
  • Check loan balances and interest rates
  • Update contact information
  • Secure account access with Touch ID
Features
Read full description

Manage your student loans simply and confidently right from your mobile phone. The Launch app allows you to view your monthly statements, make payments, update your contact information and much more. FEATURES • View your monthly statements and payment history • Make a one-time payment or setup recurring payments • Setup and manage your bank accounts • View a summary of your loan accounts • Check loan balances, interest rates, outstanding principal and interest • Update your contact information • Contact the Launch Team via phone or email CREATE YOUR ACCOUNT If you’re already registered on the Launch Servicing Borrower Portal, just login to the mobile app using your existing user credentials. Your co-signer can also login and manage accounts. Activate Touch ID to log in even faster! Your information is secure and we take the protection of your account very seriously.

Screenshots

AES Student Loans4 screens
LAUNCH Servicing4 screens

Verdict

The call

The clearest difference is update cadence: AES Student Loans at every 5 weeks against LAUNCH Servicing's every 6 months. AES Student Loans also leads on ratings volume (17K vs 5.5K). LAUNCH Servicing's advantage is iOS requirement (10.2 vs 15.3). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for AES Student Loans against 4.6 for LAUNCH Servicing. Both are backed by a comparable volume of ratings — 17K and 5.5K respectively. Written reviews are what separate them: 32% of AES Student Loans's written reviews are positive against 30% of LAUNCH Servicing's.

UpkeepUpdate frequency

AES Student Loans ships an update every 5 weeks, LAUNCH Servicing every 6 months. Both last shipped on October 25, 2026.

Scorecard3 real differences · 7 level
AES Student Loans versus LAUNCH Servicing: the parameters behind the verdict, then further details
ParameterAES Student LoansLAUNCH Servicing
PriceFreeFree
Rating4.6 (17K ratings)4.6 (5.5K ratings) — better
Positive reviews31.7% of reviews — better29.5% of reviews
Number of ratings17K — better5.5K
Update frequencyEvery 5 weeks — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.310.2 — better
Further details — not scored
Size41 MB88 MB
Age rating4+4+
DeveloperAvereoLaunch Servicing LLC

Customer experience

AES Student Loans

All ratings16,062 ratings
Positive89.1%
Neutral2.5%
Negative8.3%
Written reviews189 reviews
Positive31.7%
Neutral6.3%
Negative61.9%

LAUNCH Servicing

All ratings4,568 ratings
Positive91.8%
Neutral2.9%
Negative5.3%
Written reviews44 reviews
Positive29.5%
Neutral9.1%
Negative61.4%

User reviews

AES Student Loans

From 17K App Store ratings

What we love

  • 👍 User-friendly app
  • 💡 Convenient payment process
  • 🚀 Simple and straightforward

Room to improve

  • 🐛 Frequent login issues
  • 🐛 Blank screen after login
  • 🐛 Face ID/Touch ID not working
  • 🐛 Unreliable app functionality
  • 🐛 Confusing payment information

LAUNCH Servicing

From 5.5K App Store ratings

What we love

  • 💳 Easy payments
  • 🚀 Quick and easy to use
  • 🔒 Verified identity before payment

Room to improve

  • 🔒 Forced multi-factor authentication
  • ⚠️ Confusing payment schedule
  • 🐛 Login issues and app crashes
  • 📱 Outdated and not user-friendly design
  • 🚫 Poor customer support and communication

Bugs and requests

AES Student Loans

Reported bugs

3 issues
  • Inability to log in or access account
  • Blank screens and app crashes
  • Inconsistent behavior across devices

Requested features

3 requests
  • Automatic payment scheduling
  • Detailed payment history and analytics
  • Improved notification system for payments

LAUNCH Servicing

Reported bugs

2 issues
  • Recurring payments not working
  • Payment failures due to system issues

Requested features

4 requests
  • Provide payment details breakdown
  • Improve calendar functionality
  • Offer opt-out option for multi-factor authentication
  • Implement payment due date notifications

In-app purchases

None

AES Student Loans

No in-app purchases

None

LAUNCH Servicing

No in-app purchases

Questions

Is AES Student Loans free?
AES Student Loans is free to download, with no in-app purchases.
Is LAUNCH Servicing free?
LAUNCH Servicing is free to download, with no in-app purchases.
Which has better reviews, AES Student Loans or LAUNCH Servicing?
LAUNCH Servicing is rated higher. AES Student Loans averages 4.6 out of 5 from 17K ratings, while LAUNCH Servicing averages 4.6 from 5.5K ratings.
Do AES Student Loans or LAUNCH Servicing have ads?
Neither AES Student Loans nor LAUNCH Servicing shows ads.
Which is updated more often, AES Student Loans or LAUNCH Servicing?
AES Student Loans ships an update every 5 weeks, and LAUNCH Servicing every 6 months. Most recently, AES Student Loans was updated on October 25, 2026 and LAUNCH Servicing on October 25, 2026.

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