AvertX Connect vs MAGIC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AvertX Connect
Access and manage your AvertX ProConnect video surveillance system remotely from your mobile device. Stream live or recorded footage, review alerts, and control PTZ cameras from anywhere. The app offers secure cloud connectivity for easy access and video sharing.
- Stream live and recorded video
- Remote access to ProConnect recorders
- Monitor system and cameras
- Search alert history
- Control PTZ cameras
- Video export and sharing
- Secure login
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Stream live and recorded video anywhere you want with AvertX Connect on your mobile device. Remotely connect to your AvertX ProConnect recorder, and monitor your system and cameras; at work, at home or on the go. Effortlessly connect to AvertX’s Cloud servers to load your list of recorders. Be at ease using and trusting AvertX’s cloud-based software developed in the U.S.A. Key Features: • Search through your alert history • Convenient access from anywhere • Cloud connected video management system • Control of PTZ capable cameras • Listen to recorded audio • Video export and sharing • Secure login requirements, to protect your system • Easy-to-use search filters and timeline It's suggested to use this app on a secure Wi-Fi network. Streaming high-quality videos over cell networks can use up a lot of data and use up your device's battery quickly. Requirements: • Compatible with AvertX ProConnect recorders only For more Information: visit https://www.avertx.com
MAGIC
Monitor your security cameras remotely with this intuitive application. Access live feeds, review recordings, and save footage directly to your device for easy sharing. Customize settings and manage your devices with a simplified surveillance solution.
- Live camera feeds (multiple display modes)
- Playback and recording access
- Save and export video files
- PTZ camera control
- Device list management
- Instant P2P connection
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The MAGIC VIEWER application allows you to monitor your cameras online. It is easily to use and designed to make your surveillance solution to be simplified. Users can access playback and directly save files to the phone to export to others. The application has different customized settings for every customer and allows users to remove and add features based on their needs. Function - Live Channels – 1 / 4 / 9 / 16 / 25 / 36 display mode - Scroll Live View – Press the channel view again and it will transition to scroll view. - Gallery Mode – Users can save and store files directly into the phone and be able to export to others. - Snapshot - PTZ Control - Device List Management – Add / Delete / Edit / Built in QR Code - Instant P2P Connection - Live View / Playback – Scroll View Compatible - Add / Remove Settings and Features
Screenshots
Verdict
The clearest difference is update cadence: MAGIC at every 3 weeks against AvertX Connect's every 4 months. MAGIC also leads on rating (2.3 vs 2.1) and iOS requirement (11.0 vs 18.0). AvertX Connect's advantage is review sentiment (18% vs 8%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MAGIC holds the better App Store score, 2.3 against 2.1. Both are backed by a comparable volume of ratings — 103 and 277 respectively. Written reviews complicate that: 18% of AvertX Connect's written reviews are positive against 8% of MAGIC's, so the app with the better star average is not the one people write more warmly about.
AvertX Connect ships an update every 4 months, MAGIC every 3 weeks. The most recent releases landed on September 17, 2026 and September 22, 2026 respectively.
| Parameter | AvertX Connect | MAGIC |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (103 ratings) | 2.3 (277 ratings) — better |
| Positive reviews | 18.5% of reviews — better | 8.0% of reviews |
| Number of ratings | 103 | 277 — better |
| Update frequency | Every 4 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 26 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | Knox Ave LLC | RNC Network |
Customer experience
AvertX Connect
MAGIC
User reviews
AvertX Connect
From 103 App Store ratingsWhat we love
- 👍 Works well on iPad and iPhone
- 👍 App works without issue on 4g lte and wifi
- 👍 Connects quickly and easily
- 👍 Setup was simple
- 👍 Great business tool
Room to improve
- 🐛 App is very glitchy now
- 🐛 Mobile app is broken
- 🐛 Takes forever for cameras to load
- 🐛 App lacks many features
- 🐛 App sometimes crashes
MAGIC
From 277 App Store ratingsWhat we love
- ✅ Simple and intuitive interface when working properly
- 🎯 Effective camera management with drag-and-drop functionality
- 📱 Cross-platform compatibility (iOS and Android)
- 🔄 Reliable performance on local WiFi networks
- ⭐ Excellent alternative to competitors like Arlo
Room to improve
- 🐛 Frequent P2P connection failures and disconnections
- ⚠️ Constant app crashes and freezing issues
- 🐌 Extremely slow playback and video loading
- 😤 Poor user interface design and navigation
- 📵 Unreliable cellular/LTE connectivity
Bugs and requests
AvertX Connect
Reported bugs
66 issues- App is very glitchy
- Mobile app is broken after last update
- Unable to access via iPhone after last update
- Cameras take forever to load live or recorded footage
- App crashes when viewing live or recorded footage
Show 61 moreShow fewer
- Latest update brought a new start screen, requiring more clicks to access recorders
- System does not feel stable
- App is slow to connect remotely
- Searching for events is cumbersome and glitchy with random freezes
- No images with push notifications on iPhone
- Dropped support for Apple TV app
- Cameras are infinitely loading/spinning after update
- Orange cloud sign pops up
- App is unusable to view cameras after update
- App not working on iOS 18.6.2, shows blue i icons
- Cannot access any recording
- App not working after latest update, multiple locations affected
- System 'bricked' by AvertX, remote monitoring obsolete
- App crashes on MacBook Pro when selecting a location
- App crashes when expanding the view
- Update stopped phone notifications
- Incredibly slow loading times, even on local network
- Unable to go back after event playback, requires exiting app
- App keeps disconnecting and freezing
- No settings in the app, requires hardwiring to TV
- App never works
- Cannot use analytics on the app
- New update removes filtering by motion type
- App is sluggish after new update
- 90% of the app is not working
- Cannot watch cameras or do almost anything
- App won't open more than once a day, requires phone restart
- Password section not allowing input after logout
- App lags and freezes, requires restarting
- App not working with iOS 15.4, prompts to install app when reviewing events
- Can only view 1 camera in HQ mode, others won't load
- App keeps making users delete and reinstall, requiring re-entry of information
- Login expired error and freezes up
- App sometimes connects successfully, sometimes does not
- Firmware updates mess with things instead of fixing them
- App updates also cause issues
- Fails to read verified password
- Every update breaks something else
- Latest version returns to last viewed time when app switching
- Latest Update Has Long Image Load Time
- Cannot get live view to zoom
- Not able to Log In into account through the App
- Virtual button for enter/go is under the virtual numeric keyboard during 2-step verification
- Can view from iPhone after latest iOS update!
- Haven’t been able to view cameras for over two weeks due to latest update
- Cameras do not connect
- Cannot Load NVR To View Cameras, Saved Clips, etc.
- Loading window comes up forever and times out
- Failed to access NVR
- Cannot access events to view
- Cannot access saved exported clips
- Blue question mark on each camera
- Cannot view all 16 cameras at once on phone app
- Never connect to NVR
- Latest version removed Presets option
- Latest update broke the app
- Cannot view video, live or search
- APP NEVER WORKS
- Cameras don’t load on WiFi or cellular
- Ever since the new update unable to connect at all
- App is poorly constructed and not intuitive
Requested features
14 requests- Revert to previous UI for recorder selection
- Add back filtering by motion type (person, vehicle, etc.)
- Restore person detection search functionality
- Add a slider bar for zoom in/out feature for PTZ cameras
- Add Presets option back to the app
Show 9 moreShow fewer
- Improve UI to be more intuitive and user-friendly
- Add ability to search by a time frame to view events
- Add apps for Roku and FireTV
- Add dark mode option
- Add advanced analytics dashboard
- Include basic settings in the app
- Allow viewing all 16 cameras at once on phone app
- Add timeline search feature to NVR interface
- Improve PTZ zoom functionality with a slider bar
MAGIC
Reported bugs
12 issues- P2P device not connected error messages
- App crashes immediately upon launch
- Black screen loading issues
- Playback functionality completely non-functional
- App language switching to Chinese unexpectedly
Show 7 moreShow fewer
- Cellular viewing disabled after updates
- Connection timeouts and network errors
- Control bar disappears during video playback
- Green screens during playback on newer DVR models
- App incompatibility with iOS 16 rotation features
- Live view freezing and lagging
- Intermittent connection failures requiring manual DVR restart
Requested features
8 requests- iOS 16+ compatibility and screen rotation support
- IPv6 support for cellular data viewing
- Improved playback speed controls (2x, 4x, 8x)
- Timestamp inclusion in downloaded footage
- Better video quality and resolution options
Show 3 moreShow fewer
- Faster connection establishment for remote viewing
- Enhanced playback scrubbing and video scanning
- 5G network optimization
In-app purchases
AvertX Connect
No in-app purchases
MAGIC
No in-app purchases
