Sonitrol vs AvertX Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sonitrol
Remotely monitor and manage your security systems. Search facilities on a map, control arming status, view event history, manage users, and access live video feeds for enhanced security and operational oversight.
- Remote facility search via map or text
- Manage system arming status
- View and filter historical events
- Manage system users
- View live video feeds
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With this new, powerful app, Sonitrol now provides users the capability to remotely and securely search for their facilities via map or text, manage system arming status, view and filter historical events, manage system users, and view live video. Whether you are a regional manager for a retail chain and want to verify what time this evening all your systems armed, as well as check video to verify that all new sales displays have been set up properly, or you are the principal of the local elementary school and want to create a new system user for a recently-hired maintenance supervisor starting next week. For these user needs and so many like them the Sonitrol Mobile app is an effective, efficient and highly accessible tool for the local business or as well as for large regional and national organizations. About Sonitrol The industry leader in verified electronic security, Sonitrol’s patented impact audio technology and integrated access control have the capability to verify the presence of intruders or authenticate valid entrants to a facility. Sonitrol has the fastest police response times, lowest false alarm rates and best apprehension rates in the security industry…171,433 criminals caught and counting. Note: A Central Station hosted Sonitrol system and a valid mySonitrol web user account with Mobile Application permissions are required to use this app. Required iOS 7.0 or later. Compatible with iPhone, iPad and iPod touch
AvertX Connect
Access and manage your AvertX ProConnect video surveillance system remotely from your mobile device. Stream live or recorded footage, review alerts, and control PTZ cameras from anywhere. The app offers secure cloud connectivity for easy access and video sharing.
- Stream live and recorded video
- Remote access to ProConnect recorders
- Monitor system and cameras
- Search alert history
- Control PTZ cameras
- Video export and sharing
- Secure login
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Stream live and recorded video anywhere you want with AvertX Connect on your mobile device. Remotely connect to your AvertX ProConnect recorder, and monitor your system and cameras; at work, at home or on the go. Effortlessly connect to AvertX’s Cloud servers to load your list of recorders. Be at ease using and trusting AvertX’s cloud-based software developed in the U.S.A. Key Features: • Search through your alert history • Convenient access from anywhere • Cloud connected video management system • Control of PTZ capable cameras • Listen to recorded audio • Video export and sharing • Secure login requirements, to protect your system • Easy-to-use search filters and timeline It's suggested to use this app on a secure Wi-Fi network. Streaming high-quality videos over cell networks can use up a lot of data and use up your device's battery quickly. Requirements: • Compatible with AvertX ProConnect recorders only For more Information: visit https://www.avertx.com
Screenshots
Verdict
The clearest difference is rating: Sonitrol at 2.3 against AvertX Connect's 2.1. Sonitrol also leads on review sentiment (30% vs 18%) and iOS requirement (12.0 vs 18.0). AvertX Connect's advantage is ratings volume (103 vs 21). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sonitrol holds the better App Store score, 2.3 against 2.1. Both are backed by a comparable volume of ratings — 21 and 103 respectively. Written reviews point the same way: 30% of Sonitrol's written reviews are positive against 18% of AvertX Connect's.
Sonitrol ships an update every 6 months, AvertX Connect every 4 months. The most recent releases landed on October 11, 2026 and October 9, 2026 respectively.
| Parameter | Sonitrol | AvertX Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (21 ratings) — better | 2.1 (103 ratings) |
| Positive reviews | 30.4% of reviews — better | 18.5% of reviews |
| Number of ratings | 21 | 103 — better |
| Update frequency | Every 6 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple TV |
| Requires iOS | 12.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 67 MB | 26 MB |
| Age rating | 4+ | 4+ |
| Developer | 3xLOGIC Systems Inc. | Knox Ave LLC |
Customer experience
Sonitrol
AvertX Connect
Bugs and requests
Sonitrol
Not enough reviews yet to summarise bugs or requests.
AvertX Connect
Reported bugs
66 issues- App is very glitchy
- Mobile app is broken after last update
- Unable to access via iPhone after last update
- Cameras take forever to load live or recorded footage
- App crashes when viewing live or recorded footage
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- Latest update brought a new start screen, requiring more clicks to access recorders
- System does not feel stable
- App is slow to connect remotely
- Searching for events is cumbersome and glitchy with random freezes
- No images with push notifications on iPhone
- Dropped support for Apple TV app
- Cameras are infinitely loading/spinning after update
- Orange cloud sign pops up
- App is unusable to view cameras after update
- App not working on iOS 18.6.2, shows blue i icons
- Cannot access any recording
- App not working after latest update, multiple locations affected
- System 'bricked' by AvertX, remote monitoring obsolete
- App crashes on MacBook Pro when selecting a location
- App crashes when expanding the view
- Update stopped phone notifications
- Incredibly slow loading times, even on local network
- Unable to go back after event playback, requires exiting app
- App keeps disconnecting and freezing
- No settings in the app, requires hardwiring to TV
- App never works
- Cannot use analytics on the app
- New update removes filtering by motion type
- App is sluggish after new update
- 90% of the app is not working
- Cannot watch cameras or do almost anything
- App won't open more than once a day, requires phone restart
- Password section not allowing input after logout
- App lags and freezes, requires restarting
- App not working with iOS 15.4, prompts to install app when reviewing events
- Can only view 1 camera in HQ mode, others won't load
- App keeps making users delete and reinstall, requiring re-entry of information
- Login expired error and freezes up
- App sometimes connects successfully, sometimes does not
- Firmware updates mess with things instead of fixing them
- App updates also cause issues
- Fails to read verified password
- Every update breaks something else
- Latest version returns to last viewed time when app switching
- Latest Update Has Long Image Load Time
- Cannot get live view to zoom
- Not able to Log In into account through the App
- Virtual button for enter/go is under the virtual numeric keyboard during 2-step verification
- Can view from iPhone after latest iOS update!
- Haven’t been able to view cameras for over two weeks due to latest update
- Cameras do not connect
- Cannot Load NVR To View Cameras, Saved Clips, etc.
- Loading window comes up forever and times out
- Failed to access NVR
- Cannot access events to view
- Cannot access saved exported clips
- Blue question mark on each camera
- Cannot view all 16 cameras at once on phone app
- Never connect to NVR
- Latest version removed Presets option
- Latest update broke the app
- Cannot view video, live or search
- APP NEVER WORKS
- Cameras don’t load on WiFi or cellular
- Ever since the new update unable to connect at all
- App is poorly constructed and not intuitive
Requested features
14 requests- Revert to previous UI for recorder selection
- Add back filtering by motion type (person, vehicle, etc.)
- Restore person detection search functionality
- Add a slider bar for zoom in/out feature for PTZ cameras
- Add Presets option back to the app
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- Improve UI to be more intuitive and user-friendly
- Add ability to search by a time frame to view events
- Add apps for Roku and FireTV
- Add dark mode option
- Add advanced analytics dashboard
- Include basic settings in the app
- Allow viewing all 16 cameras at once on phone app
- Add timeline search feature to NVR interface
- Improve PTZ zoom functionality with a slider bar
In-app purchases
Sonitrol
No in-app purchases
AvertX Connect
No in-app purchases
Questions
Is Sonitrol free?
Is AvertX Connect free?
Which has better reviews, Sonitrol or AvertX Connect?
Do Sonitrol or AvertX Connect have ads?
Which is updated more often, Sonitrol or AvertX Connect?
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