Comparison

Northwestern Mutual vs MassMutual

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Northwestern Mutual

Manage your investment and insurance accounts, make payments, and track your net worth. Consolidate all your financial accounts in one place to monitor spending and view your overall financial health.

Highlights
  • View investment performance and transactions
  • Access insurance policy details
  • Make premium payments
  • Enroll in autopay
  • Consolidate all financial accounts
  • Categorize and monitor transactions
  • Track net worth
Read full description

Access Northwestern Mutual accounts and stay on top of your finances on the go. The Northwestern Mutual app allows you to: • See historical performance and transactions of your Northwestern Mutual investment accounts • See details of your Northwestern Mutual insurance policies • Make premium payments for NM Life, Disability & Long-Term Care plans • Enroll in autopay and never miss another premium payment • Get contact information for your NM financial team • Link all your accounts, such as banking, credit cards, retirement, investment and loans into one centralized location • Categorize and monitor your financial transactions to see where your money is going • View and track your total net worth • Securely and quickly access your account with Touch ID or Face ID We will continue to improve our app and add new features that will make managing your finances even easier. As we expand our mobile offerings, we look forward to hearing your feedback. With your help, we can ensure the best possible customer experience. -- Copyright © 2026 The Northwestern Mutual Life Insurance Company. All Rights Reserved. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company and its subsidiaries.

About

MassMutual

Manage your life insurance and retirement accounts conveniently from your mobile device. Handle payments, review balances, access policy information, and update beneficiaries all in one place.

Highlights
  • Manage life insurance and retirement accounts
  • Handle payments and premiums
  • Review account balances and policy info
  • View and manage beneficiaries
  • Request policy loans
  • Access paperless documentation
  • Set up recurring payments
Features
Read full description

Download the MassMutual app to manage your life insurance and retirement account details in one place and on-the-go: you can handle payments, review balances, pay down premiums, review policy info, and much more! With the MassMutual app, you can: • See your MassMutual detailed policy information, including policy bill, tax and annual statements • Navigate account details with ease, using intuitive navigation and enhanced user interface • View and manage your beneficiary information • Request a cash loan on your life insurance policy • Stay organized with paperless documentation • Manage payments with self-service transactions • Make a one-time secure online payment • Pay down the loan principal on life insurance products • View and pay multiple premium bills and loan interest • Set up recurring payments • View billing and payment details, including payment history Please note that in order to use the MassMutual app, you’ll need to have an account or policy with MassMutual.  Registration is a few easy steps. If you are already registered on MassMutual.com or with the MassMutual app, you can login with the same username and password.

Screenshots

Northwestern Mutual4 screens
MassMutual4 screens

Verdict

The call

Northwestern Mutual and MassMutual both sit at 4.8 stars, but that hides the real split: 48% of Northwestern Mutual's written reviews are positive against 20% of MassMutual's. Northwestern Mutual also leads on monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs monthly). MassMutual's advantage is iOS requirement (15.0 vs 18.0). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Northwestern Mutual against 4.8 for MassMutual. Both are backed by a comparable volume of ratings — 11K and 6K respectively. Written reviews are what separate them: 48% of Northwestern Mutual's written reviews are positive against 20% of MassMutual's.

UpkeepUpdate frequency

Northwestern Mutual ships an update fortnightly, MassMutual monthly. The most recent releases landed on September 26, 2026 and September 25, 2026 respectively.

Scorecard4 real differences · 6 level
Northwestern Mutual versus MassMutual: the parameters behind the verdict, then further details
ParameterNorthwestern MutualMassMutual
PriceFreeFree
Rating4.8 (11K ratings)4.8 (6K ratings)
Positive reviews47.9% of reviews — better20.3% of reviews
Number of ratings11K — better6K
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.0 — better
Further details — not scored
Size118 MB134 MB
Age rating17+4+
DeveloperNorthwestern MutualMassMutual

Customer experience

Northwestern Mutual

All ratings11,422 ratings
Positive96.9%
Neutral1.2%
Negative1.9%
Written reviews119 reviews
Positive47.9%
Neutral11.8%
Negative40.3%

MassMutual

All ratings6,029 ratings
Positive96.2%
Neutral1.5%
Negative2.3%
Written reviews64 reviews
Positive20.3%
Neutral6.3%
Negative73.4%

User reviews

Northwestern Mutual

From 11K App Store ratings

What we love

  • 👍 Simple interface
  • 👍 User-friendly
  • 🚀 Helps track finances
  • 🚀 Consolidates financial information
  • 🔒 Secure app

Room to improve

  • 🐛 Limited functionality
  • 🐛 Unreliable account linking
  • 🐛 Frequent login issues
  • 🐛 Outdated or inaccurate data
  • 🐛 Buggy and crashes often

MassMutual

From 6K App Store ratings

What we love

  • 👍 Easy to use
  • 💰 Reliable payment process
  • 🌟 Great user experience

Room to improve

  • 🐛 Login issues
  • 🚫 Lack of features
  • 📱 Compatibility problems
  • 🔒 Security concerns

Bugs and requests

Northwestern Mutual

Reported bugs

4 issues
  • Login verification issues
  • Disconnected accounts
  • Unreliable data synchronization
  • Enrollment in autopay not working

Requested features

5 requests
  • Ability to arrange accounts
  • More customization options
  • Improved charting and analytics
  • Cryptocurrency account integration
  • Enhanced document access

MassMutual

Reported bugs

4 issues
  • Greyed-out save button for bank info
  • Repeated input required to save bank account
  • App freezes or crashes
  • Account information not available

Requested features

4 requests
  • Add support for landscape mode on iPad
  • Improve facial recognition
  • Restore web access
  • Allow adding multiple family members

In-app purchases

None

Northwestern Mutual

No in-app purchases

None

MassMutual

No in-app purchases

Questions

Is Northwestern Mutual free?
Northwestern Mutual is free to download, with no in-app purchases.
Is MassMutual free?
MassMutual is free to download, with no in-app purchases.
Which has better reviews, Northwestern Mutual or MassMutual?
Northwestern Mutual and MassMutual are both rated 4.8 out of 5 on the App Store, from 11K and 6K ratings respectively.
Do Northwestern Mutual or MassMutual have ads?
Neither Northwestern Mutual nor MassMutual shows ads.
Which is updated more often, Northwestern Mutual or MassMutual?
Northwestern Mutual ships an update fortnightly, and MassMutual monthly. Most recently, Northwestern Mutual was updated on September 26, 2026 and MassMutual on September 25, 2026.

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