Comparison

Gatwick Express vs KeyNest App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gatwick Express

Plan your journey to Gatwick Airport with direct train times and ticket booking. Enjoy transparent pricing, live service updates, and hassle-free travel. The app also offers features for claiming compensation and requesting passenger assistance.

Highlights
  • Check train times
  • Book tickets
  • Zero booking fees
  • Direct airport travel
  • Live service updates
  • Auto Delay Repay claims
  • On-the-go assistance
Features
Read full description

Download the official Gatwick Express app to check train times and book tickets for direct routes to Gatwick Airport and beyond. Experience hassle-free travel with our transparent pricing and exceptional service. With the Gatwick Express app you can: ENJOY ZERO BOOKING FEES: Buy any GB tickets directly through our app and pay no additional booking fees. DIRECT AIRPORT TRAVEL: Enjoy direct and fast travel to and from Gatwick Airport, ensuring a stress-free start to your journey. LIVE SERVICE UPDATES: Receive real-time updates on your regular services. Stay informed with personalised alerts from network experts. MAKE A CLAIM: Set-up your Auto Delay Repay feature and easily claim compensation for delayed journeys. ON-THE-GO ASSISTANCE: Request Passenger Assistance anytime you need it. Travel with confidence knowing support is just a tap away.

About

KeyNest App

This app facilitates secure key management and exchange for property owners and managers. It offers a network of global key storage points and seamless integrations with booking platforms to automate guest communication and key collection. Track all key movements in real-time and ensure smooth check-ins.

Highlights
  • Secure key storage network
  • Automated guest communication
  • Real-time key tracking
  • Integration with booking platforms
  • Customizable collection codes
  • 24/7 support line
Features
Read full description

Store your keys and track every key collection / drop off KeyNest is the easiest way to welcome your Airbnb guests, with a network of 4,000+ KeyNest points globally to store your keys and seamless integrations with Airbnb, Booking.com and dozens of channel managers to automatically communicate with your guests. We’ve welcomed more than 1 million guests in over 500 cities! For property managers who hold keys in their office, KeyNest is also a powerful app that keeps track of all your keys in real-time. How does the key exchange service work? - Open the App and sign up for free using your email or Airbnb account - Find your nearest KeyNest Store, normally a few minutes walk near your property - Select the KeyNest store to reserve your spot at the KeyNest Store - Use the drop off code to drop off your keys at the Store - Send the collection code to your guests and let them check-in whenever they want - You will be notified by email when the keys are collected How much does it cost? A few euros / dollars / pounds per week for unlimited key collections. One-time use also available. There is no set up fee and you can cancel anytime. What is a KeyNest Store? Typically a 24/7 shop around the corner. In many countries we also have 24/7 automated lockers outside, or inside a shop with long opening times. These Stores are carefully selected for their location and reliable opening times, and trained to always be welcoming to your guests. Popular features for Airbnb hosts -Get notified every time your keys are collected or dropped off - 24/7 line so you or your guests / cleaners can speak to us anytime - Direct integration with Airbnb / Booking.com so the guests are automatically told where to collect the keys inside the Airbnb / Booking.com Apps & messaging system - Customise your collection codes (reusable or single use? Valid only after 2pm?) Advanced features for professional property managers -We can assist your guests, cleaners, staff, maintenance team, landlords, etc on your behalf when they collect keys. Always available 24/7! -Smooth integrations with leading softwares, including Guesty, Wishbox, Smooby, CheKin, Zeevou, AvaiBook, Viewber, TuroverBnb and many more -Support for direct API integration or Zapier integration - We can open new stores on request with 3-4 weeks Using KeyNest to track keys in the office Keeping track of a large number of keys in the office can be difficult without the right tools. In fact, the average estate agent spends thousands every year on replacing lost keys. This app puts you in control of your keys, so you’ll never lose them again. How does KeyNest keep track of keys? First, attach a smart RFID fobs to each set of keys. The chip inside runs without a battery using the same contactless technology as debit cards. The fob can be customised for your brand, or your can use the standard KeyNest fobs. Then, ask your staff to simply tap the fob on the app every time you take any keys in / our of the office. We automatically mark the keys out in your name and will send you a reminder to return them if you forget. This is way more effective than using pegs, as you’ll always know who’s got each key. The app also lets you log keys to tenants, contractors and chase them automatically using sms if they forget to return them, using a customisable message. It remembers all your office’s contacts, so you never had to enter contact details twice. Our app is so simple to use, you don’t need to provide any training. Our speed onboarding feature lets you get up and running with KeyNest by just uploading a spreadsheet and you’re ready to go! Ideal for estate agents and short-term rental management companies. Need some help? Do you have any suggestions for improvements? Give us a ring on +44 203 633 4599 or email support@keynest.com

Screenshots

Gatwick Express4 screens
KeyNest App4 screens

Verdict

The call

The clearest difference is review sentiment: KeyNest App at 64% against Gatwick Express's 10%. Gatwick Express's advantage is rating (4.5 vs 4.0) and monetization model (free vs free with in-app purchases). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Gatwick Express holds the better App Store score, 4.5 against 4.0. Both are backed by a comparable volume of ratings — 18 and 8 respectively. Written reviews complicate that: 10% of Gatwick Express's written reviews are positive against 64% of KeyNest App's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Gatwick Express ships an update every 3 weeks, KeyNest App every 2 months. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
Gatwick Express versus KeyNest App: the parameters behind the verdict, then further details
ParameterGatwick ExpressKeyNest App
PriceFreeFree
Rating4.5 (18 ratings) — better4.0 (8 ratings)
Positive reviews9.6% of reviews64.3% of reviews — better
Number of ratings18 — better8
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size82 MB45 MB
Age rating4+4+
DeveloperThe Go-Ahead Group plcKeyNest Services Ltd

Customer experience

Gatwick Express

All ratings14 ratings
Positive85.7%
Neutral0.0%
Negative14.3%
Written reviews115 reviews
Positive9.6%
Neutral0.9%
Negative89.6%

KeyNest App

All ratings8 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews56 reviews
Positive64.3%
Neutral7.1%
Negative28.6%

In-app purchases

None

Gatwick Express

No in-app purchases

None

KeyNest App

No in-app purchases

Questions

Is Gatwick Express free?
Gatwick Express is free to download, with no in-app purchases.
Is KeyNest App free?
KeyNest App is free to download, with no in-app purchases.
Which has better reviews, Gatwick Express or KeyNest App?
Gatwick Express is rated higher. Gatwick Express averages 4.5 out of 5 from 18 ratings, while KeyNest App averages 4.0 from 8 ratings.
Do Gatwick Express or KeyNest App have ads?
Neither Gatwick Express nor KeyNest App shows ads.
Which is updated more often, Gatwick Express or KeyNest App?
Gatwick Express ships an update every 3 weeks, and KeyNest App every 2 months. Most recently, Gatwick Express was updated on November 1, 2026 and KeyNest App on October 24, 2026.

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