Fallsway Mobile vs ConnectWise Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Fallsway Mobile
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Mobile application designed to work exclusively with the Fallsway Customer Self Service Portal. This application allows for customers to create, change, and cancel request for equipment service or support tickets from an iOS device with their servicing equipment dealer.
ConnectWise Mobile
This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.
- View agenda at a glance
- Update ticket status
- Add ticket notes
- Submit expenses
- User-friendly interface
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The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.
Screenshots
Verdict
The clearest difference is iOS requirement: Fallsway Mobile at 11.0 against ConnectWise Mobile's 15.6. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 9, 2026 and October 18, 2026 respectively.
| Parameter | Fallsway Mobile | ConnectWise Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | — | 3.9 (3.3K ratings) — better |
| Positive reviews | — | 7.4% of reviews |
| Number of ratings | — | 3.3K — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 5 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | EBSMechdata | ConnectWise |
Bugs and requests
Fallsway Mobile
Not enough reviews yet to summarise bugs or requests.
ConnectWise Mobile
Reported bugs
4 issues- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently
Requested features
6 requests- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets
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- Add ability to assign self to tickets
In-app purchases
Fallsway Mobile
No in-app purchases
ConnectWise Mobile
No in-app purchases
Questions
Is Fallsway Mobile free?
Is ConnectWise Mobile free?
Do Fallsway Mobile or ConnectWise Mobile have ads?
Which is updated more often, Fallsway Mobile or ConnectWise Mobile?
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