Baker McKenzie Dawn Raid vs ServiceNow Agent

• Coverage of 44 key jurisdictions covering both local administrative and criminal laws • Automatic click-through to the correct country checklist with step-by-step practical guidance on what to do and what not to do for civil and criminal antitrust, anti-bribery and tax raids • Ability to contact a local Baker McKenzie antitrust, anti-bribery or tax specialist directly (to receive full support in real time) • Camera accessibility so users can take and send photos of the dawn raid warrant and other key documents so Baker McKenzie can provide immediate legal support • Is designed based on our collective experience dealing with numerous regulators across the world • Customizable language content available for antitrust raids in China and Japan • Additional functionalities that allow user to customize the app based on preference

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.