Comparison

TSB Mobile Banking vs Onsi

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TSB Mobile Banking

Manage your finances conveniently from your mobile device. View all your accounts, check balances, pay bills, and transfer funds. Secure login options like fingerprint and face ID are available.

Highlights
  • View all accounts
  • Check balances
  • Pay bills
  • Send and move money
  • Secure login (fingerprint/face ID)
  • Open current accounts
Features
Read full description

Say hello to your TSB Mobile Banking App.​ Manage all your TSB accounts securely in one place. Check your balance, make payments, move money into Savings Pots and stay in control of your cards—anytime, anywhere.​ With the TSB app, you can:​ - Log in fast with Face ID or fingerprint. ​ - Make payments, transfer money and manage standing orders or Direct Debits. ​ - Freeze or unfreeze your card, view your PIN & card details, and order a replacement. ​ - Add your card to Apple Wallet/Google Pay.​ - Use Savings Pots and Save the Pennies to grow your savings. ​ - Track spending with Spend & Save tools. ​ - Identify transactions easily with retailer logos. ​ Simple. Secure. Designed to help you stay on top of your money.​ What you’ll need:​ - To use this app, you must be a personal TSB customer with a device running Android 9.0 or above.​ - UK residency is required to apply for new products.​ Need help? ​ - Visit our Mobile App FAQs: https://www.tsb.co.uk/help/mobile-app/faqs.html. - Use our interactive guide if you're having trouble logging in: https://www.tsb.co.uk/login-issues.html. - Check our Service Status to confirm everything is running smoothly: https://www.tsb.co.uk/help-and-support/service-message.html. Got feedback or spotted an issue?​ We’d love to hear from you. Share your ideas or report any problems at appideas@tsb.co.uk so we can continue improving your TSB app experience.​ Important information​ This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.​ ​ Coverage and Location​ Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel. ​ TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.​ Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.​ TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.​

About

Onsi

Access earned wages before payday, manage insurance claims, and save on everyday essentials. This app provides financial support, health and wellbeing services, and exclusive discounts, all depending on your employer's offerings.

Highlights
  • Early wage access
  • Insurance claim management
  • Exclusive discounts
  • Health and wellbeing services
  • Financial support
Features
Read full description

Onsi gives you access to a range of features designed to help you manage your money, protect yourself, and feel supported. What you have access to depends on the company you work with. The features you have access to may include: —Earnings and financial support— Need your money before payday? Onsi lets you access a portion of your earnings when you need them - no more waiting, no more stress. —Cover and peace of mind— Easily check your cover, submit claims, and track them directly through the app. Get financial support when you need it most. —Savings— Make your money go further with exclusive discounts on fuel, food, tech, and more. Onsi helps you save on everyday essentials from trusted high street brands. —Health & wellbeing support— Access a range of health and wellbeing services designed to support your life, both inside and outside of work. Onsi is a UK and EU insurance intermediary. Onsi is a trading name of Collective Society Ltd, Collective Denmark ApS (Onsi Denmark ApS) and Collective Netherlands B.V., who are authorised and regulated by the UK Financial Conduct Authority (No. 923788), the Danish Financial Services Authority (No. 42352985), and the Netherlands Authority for Financial Markets (No. 12049041), respectively. You can check this by visiting the UK Financial Services Register, the Danish Financial Services Register, and the Netherlands Financial Services Register. Copyright © 2025 Collective Society Ltd, All rights reserved. Registered address: 101 New Cavendish Street, 1st Floor South, London, United Kingdom, W1W 6XH

Screenshots

TSB Mobile Banking4 screens
Onsi4 screens

Verdict

The call

The clearest difference is ads: Onsi at none against TSB Mobile Banking's shown. Onsi also leads on rating (5.0 vs 4.8). TSB Mobile Banking's advantage is ratings volume (1K vs 2) and review sentiment (73% vs 48%). On price, update cadence, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Onsi holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: TSB Mobile Banking has 1K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 73% of TSB Mobile Banking's written reviews are positive against 48% of Onsi's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

TSB Mobile Banking ships an update every 3 weeks, Onsi fortnightly. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.

Scorecard4 real differences · 6 level
TSB Mobile Banking versus Onsi: the parameters behind the verdict, then further details
ParameterTSB Mobile BankingOnsi
PriceFreeFree
Rating4.8 (1K ratings)5.0 (2 ratings) — better
Positive reviews73.2% of reviews — better48.3% of reviews
Number of ratings1K — better2
Update frequencyEvery 3 weeksFortnightly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size290 MB80 MB
Age rating4+17+
DeveloperTSB Bank plcCollective Benefits

Customer experience

TSB Mobile Banking

All ratings1,038 ratings
Positive96.7%
Neutral2.3%
Negative1.0%
Written reviews856 reviews
Positive73.2%
Neutral7.6%
Negative19.2%

Onsi

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews29 reviews
Positive48.3%
Neutral3.4%
Negative48.3%

Bugs and requests

TSB Mobile Banking

Reported bugs

5 issues
  • Login issues after updates
  • Inability to pay in cheques through the app
  • Payments to approve feature not working
  • Inconsistent performance on older devices
  • Syncing issues between app and website

Requested features

5 requests
  • Notifications for payments and deposits
  • Dark mode option
  • Ability to view transaction history beyond 3 months
  • Option to approve payments directly in the app
  • Easier way to reset login details

Onsi

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

TSB Mobile Banking

No in-app purchases

None

Onsi

No in-app purchases

Questions

Is TSB Mobile Banking free?
TSB Mobile Banking is free to download, with no in-app purchases.
Is Onsi free?
Onsi is free to download, with no in-app purchases.
Which has better reviews, TSB Mobile Banking or Onsi?
Onsi is rated higher. TSB Mobile Banking averages 4.8 out of 5 from 1K ratings, while Onsi averages 5.0 from 2 ratings.
Do TSB Mobile Banking or Onsi have ads?
TSB Mobile Banking shows ads; Onsi does not.
Which is updated more often, TSB Mobile Banking or Onsi?
TSB Mobile Banking ships an update every 3 weeks, and Onsi fortnightly. Most recently, TSB Mobile Banking was updated on September 22, 2026 and Onsi on September 23, 2026.

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