Zendesk Support vs Teamwork.com

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support

Empower your team to be more efficient, organized, and happy. Teamwork is a world-leading project management platform designed for organizations to freely plan, track, manage, and deliver various complex projects. Trusted by more than 20,000 businesses and 6,000 agencies across the globe, Teamwork is an award-winning platform that has been voted a 2020 and 2021 Leader in the Project Management Space by G2 and Capterra. Our team continuously works with our customers by offering the most advanced product management platform on the market. Whether you are a company owner, team lead, project manager or individual contributor, Teamwork equips you with all the tools to seamlessly manage your daily activities. Our app offers the features you need to collaborate with colleagues on projects, own a holistic view of your workflows, manage tasks, track resources, log your time, and most importantly, deliver projects on time. Make work easier by adopting Teamwork and enable your team to work together beautifully. If you’re already a Teamwork customer, simply download the app, log in to your account and start working smarter.